[Resolved]  Capital First — simply they put overdue amount

This is my loan number 6847893 and I already paid emi on time and they deducted my amount on time several times including taxs but still it is showing over due amount. I have attached my bank statement for the proof that i have paid on time and i complined several times but they didnt react simply sending me mail saying that your problem is resolved but still they didn't provide me NOC still over due amount is visible and still getting mail to pay bounce charges. Please waveoff my charges and provide me NOC.
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Mar 31, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Feb 26, 2018
Updated by Priyanagaraj1
This is my loan number 6847893 and I already paid emi on time and they deducted my amount on time several times but still it is showing over due amount. I have attached my bank statement for the proof and sent to capital first customer care... everytime ill get message saying that your problem is solved but they did Not provide me NOC . I had same issue before with capitalfirst loan and it got sort out after so many days of struggle. Please waveoff my charges and provide me NOC.
Verified Support
Feb 27, 2018
Capital First Customer Care's response
Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried calling you on your mobile number, however, could not establish successful contact with you. We would request you to write to us on social.[protected]@capitalfirst.com with your alternate contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Mar 06, 2018
Updated by Priyanagaraj1
I did not get any response still please help me
Complaint comments 

Comments

I wanted to knw why is my card blocked from a very long time without an intimation
Capital First Customer Care's response, Mar 1, 2018
Verified Support
Dear Ms. Jaiswal,

Greetings from Capital First!

This is with reference to your concerns regarding your Easy buy card.

We are concerned about your query. Please write to us on [email protected] with your loan account number and contact number to address your concern.

Assuring you of our best services always.

Regards,
Capital First Limited

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