[Resolved]  Capital First — submission of emi cheque twice in a month and caused to bounce other emi cheque of tvs motors.

Address:521102

Sir, i with the cfl customer id no 3341092 have to pay the emi amount of rs2500.00p on 5th sep17. I kept more than the sufficient amount on 5th opening balance. But i received a message that cfl cheque was bounced. I queried at my home sbi branch and near by cfl branch bezcircle, vijayawada. The concern costumer representative convinced me that it was wrong message. I agreed with him. On 7.09.17 i have to pay another company emi. I kept the sufficient amount in my ac. Today i. E 07.09.17 11.56am i received a message that the cfl emi amount rs2500.00p was debited again. Which lead to bounce the emi cheque of another company. I am totally upset about it. I hope that you will understand my problem and will take necessary action against the damage done to me bcz of cfl management.
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Oct 17, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2017
Capital First Customer Care's response
Dear Mr. Seelam,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation today, we understand that your query has been addressed to our satisfaction.

Assuring you of our best services always.

Regards,
Capital First Limited
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