[Resolved]  Capital First — two time amount deducted

Address:Bangalore, Karnataka, 560073

Dear team,

My name is shivakumar gr /28.01.1993 and my loan number is :13932956

On 2nd apr 2018 my emi suppose to deduct from my hdfc account but unfortunately due to low balance it got bounced. So immediately on 7th apr i made online payment via hdfc net banking ac no:[protected] - tpt-emi ref id:[protected]a1 paid[protected]+bounce charge 400=2699)

Now again 18th apr capital first submitted my cheque again to my bank and again they deducted inr 2299 from my account. Ref (Capital first[protected]

When i already made payment online and my payment was already updated then why did capital first deposited cheque and charged me twice.

So i want refund urgently of my extra paid amount inr 2299 from capital immediately.

Please check and tell

Regards

Shivakumar gr
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May 28, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2018
Capital First Customer Care's response
Dear Mr. Shivakumar, we tried contacting you on your mobile number. However, we were unable to connect with you. We are looking into the concern raised by you and we would send the final response on your registered mail ID.
Apr 28, 2018
Updated by shivakumar gr
my number [protected]
May 09, 2018
Updated by shivakumar gr
STILL NOT RECTIFIED
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