Capital First — Unauthorized transaction in bank account

Dear Sir/Ma'am,

With reference to the captioned subject it is to inform you that I have been charged Rs. 99/- in my Bank of India account ending 0509 on 23/12/2021 towards NACH DR INW TPCAPFIRST IDFC FIRST 7538.

Kindly explain the nature of the above transaction. Also please note that I am not having any sort of facility from IDFC First Bank neither have I applied for any sort of facility from IDFC First Bank which in turn leads the above transaction to be of purely "UNAUTHORIZED TRANSACTION" nature which is not good for healthy banking practices. It is requested to refund the amount so charged immediately as it has nothing to do with my account also kindly take precaution in near future so that such kind o[censored]nauthorized transactions do not occur. Also requested to please verify the details before executing any transaction as it may be of fraudulent nature.

It is once again requested to refund the amount so charged immediately and do the needful asap.