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[Resolved]  Capital First — unblock my card

Address:500006

Hi team,

My loan # is 9245011. I do not have any late payments on my loan. I have also cleared one of the loans already. Today i am surprised to see that my card (Card# 4696861), has been temporarily blocked for no reason. When i contacted capital one customer care, the customer care agent and the supervisor spoke very rudely, they do not have any answer other than "blocked for internal purposes for 90 days". I need an answer, i need my card activated, i am in need of another consumer product. Kindly help to activate my card asap. As you have noticed i have no late payments on my loans. Im wondering why is my card blocked
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Nov 6, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2017
Capital First Customer Care's response Dear Mr. Syed Abdul Sami,

Greetings from Capital First!

This is with reference to your concerns regarding Easy Buy Card.

Pursuant to our conversation today, we understand that your query has been addressed to our satisfaction.

Assuring you of our best services always.

Regards,
Capital First Limited
Verified Support
Oct 06, 2017
Capital First Customer Care's response Dear Mr. Syed Abdul Sami,

Greetings from Capital First!

This is with reference to your concerns regarding Easy Buy Card.

Pursuant to our conversation today, we understand that your query has been addressed to our satisfaction.

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 
1 Comment

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Comments

Hi sir

im narayan hadwale
my loan number 12085281

2 month over but not me recive my emi card so help and resolve this complaint
Reply
Capital First Customer Care's response, Oct 14, 2017
Verified Support
Dear Mr. Roshan Hadawale,

Greetings from Capital First!

This is with reference to your concerns regarding Easy Buy Card.

Pursuant to our conversation today, we understand that your query has been addressed to our satisfaction.

Assuring you of our best services always.

Regards,
Capital First Limited

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