Capital First — unnecessary charging for bounce amount

Address:Mumbai City, Maharashtra, 401107
Website:Capital first

After maintaining the sum of emi amount, these people don't do auto debit an then charge for bounce amount fraud company, if capital first people don't do auto debit y we have to pay for bounce charge after giving the advance cheques for remaining emi these people charge for bounce amount, so clear the bounce charge asap and also update us about our emi card.
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Capital First customer support has been notified about the posted complaint.
Sep 16, 2017
Updated by Khanzainab
No I have not received any response for this issue
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Hi,
My lone account No:- 6318444 lone debit date 05th every month...so 5th date my bank balance available rupees 3000, but mandate charge 295 rupees already debit my account but 08.08.2017 & 09.08.2019 dabble payment .so refund amount ASAP.
Capital First Customer Care's response, Aug 28, 2017
Verified Support
Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried calling you on your mobile number, however, could not establish successful contact with you.

We would request you to write to us at [email protected] with your bank account statement and alternate contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
I am customer of capital first last 2 year.I am complaint for mainak chatterjee..he is use slang language to every customer..his behaviour is not good..please take a strong step against mainak chatterjee.
Capital First Customer Care's response, Aug 31, 2017
Verified Support
Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We would request you to write to us at [email protected] with your loan account details and contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited

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