[Resolved]  Capital First — Using bad language

Address:400604
Website:www.capitalfirst.com/complaints

Using abusive language
Dear sir,
Regarding payment issues capital first employees using abusive language and totally miss behaviour using valger words.
We are registered complaint against capital employees mr. Suraj land-line no. [protected]
In the capital first customer care complaint id is 04127775 date 12/07/2017 my humble request to you kindly see this mater otherwise we are go in consumer court and local police complaints again your company.
Regards
Sachin
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2017
Capital First Customer Care's response
Dear Mr. Sachin More,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We would request you to write to us at social.[protected]@capitalfirst.com with your loan account number and contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Jul 12, 2017
Updated by sachin more 2242
my Loan ac NO. is 9881079
contact no [protected]
Complaint comments 

Comments

You atleast get calls from a landline number, I hear abuses from people calling from Mobile phones and standing in middle of the traffic and threatening me that they are just on their way to my home. (I have just missed my emi due date by some days)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Capital First
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    965
    Pending
    0
    Resolved
    769
    Capital First Phone
    +91 22 4042 3400 [Boardline]
    Capital First Website
    Capital First Address
    IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India - 400013
    View all Capital First contact information