[Resolved] Chevrolet Car Beat — Dirty sales tricks by Metro Chevrolet | |||
We planned to purchase one small diesel car after making enquiries over phone and found that M/s Shamam Motor Services Pvt. Ltd. (Metro Chevrolet) A-2/6 Safdarjung Enclave, Africa Avenue, Delhi – 110 029 are most competitive because this Chevrolet dealer has offered us a discount of Rs. 12000/- alongwith free car accessories like parking sensor, Leather seat cover, Mats, Mud flap and perfume from the Ex-show room price of Rs. 589349/- for the Car Chevrolet Beat 1.0LTO BS04 Super Red . While booking the Car the dealer also offered us to get registered the car with Gurgaon Haryana RTO and also get insurance of car with the reimbursement of registration expenses Rs. 32508/- and Rs. 17067/- towards insurance premium. While taking delivery of the car the dealer issued us a retail invoice No. 524 dated 21/11/2012 for Rs. 5,88,769/- including 12.5% VAT. As per the offer if we calculate net Ex-show room price then it should have come to Rs. 589349/- less discount Rs. 12000/- = Rs. 577349/-. As such dealer charged us Rs. 11420/- extra in the ex-show room price of the car, which was totally unfair. Similarly we paid the Metro Chevrolet Rs. 17067/- towards reimbursement of insurance premium expenses. The insurance cover note which Metro Chevrolet provided us is for an insurance premium of Rs. 13022/-. As such we paid Metro Chevrolet Rs. 4045/- extra on account of insurance premium also. The car has been registered but Metro Chevrolet did not provide us High Security Number plate and also Metro Chevrolet did not give details tax paid and other expenses to know how much extra Metro Chevrolet Has taken in this account also. We made a complaint of Metro Chevrolet to Chevrolet Sale India, Gurgaon and Mr. Manmohan Bhaskar attended to our complaint through Ms. Payelray Chaudhury. Interestingly Ms. Payelray Chaudhury informed me that this discount of Rs. 12000/- offered by Metro Chevrolet has been adjusted against the logistic charges as per the company’s policy. She was not ready to tell me difference between Ex. factory price and Ex. showroom price. Logistic charges can be taken if Metro Chevrolet has given me car on Ex. factory price not on Ex. Showroom price. It seems Chevrolet India is also involved in the unfair trade practices. She also informed that the excess money taken in the insurance premium has also been adjusted towards the free accessories which have been provided free of cost. This shows that Chevrolet India fully supports the cheating being committed by Metro Chevrolet. I am surprised to see that a reputed Company o[censored]SA General Motors is supporting dirty sales tricks of its dealer Metro Chevrolet to trap the Indian customers. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Yes I do agree with Mr. Goel...Metro Chevrolet always play dirty tricks to close the deals. I am also a victim of their cheating acts. I got a very good sales pitch presentation with lot of attractive benefits. They promised me very good price along with lot of free goodies. But after a good amount of payment at the time of delivery they revealed me a lot of things which were not the part of promise. They misguided us a lot. When I asked for refund they straight forward denied. Now we were bound to take the car at a price which is much higher then the market.
No doubt they are a big cheater.. Never buy any car from Metro Chevrolet.
Very no no no to this.
No doubt they are a big cheater.. Never buy any car from Metro Chevrolet.
Very no no no to this.
Hi Mr. Promod, please send your contact details to [protected]@chevroletsupport.com and someone from our end will get to you shortly.
Chevrolet Beat — trivandrum deedi service
Regular break downs in my chevorlet beat because of the poor service at trivandrum deedi chevorlet . Am fed up the service and the rates . My car is regular serviced vehicle . But it put me breakdown for 3times day after service .Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
48%
Complaints
706
Pending
0
Resolved
338
+91 12 4308 0000
+91 26 7622 1000
Block B, Chandrapura Industrial Estate, District Panchmahals, Halol, Gujarat, India - 389351
View all Chevrolet India contact information
Metro Chevrolet — Dealer Complaint
Hi,I hv purchased a beat car from metro chevrolet (sharnam moter services pvt ltd. vasant kunj) the excutive guiding me was im formal and miss guide me with his fake promises and stop picking up my calls and not repling to my messages he is nt professional his name is "Akhil Jain"
and my car No. is DL9CT2811 Purchased on 28 mar 10. i raised the complaint to his manager but no action was taken i raise the complaint to Cus. Care but no action was taken and the ref no is # 17531.
I want some strict action taken against him as i find no way out how to do it ,plz help me out in this matter.
Regards
Piyush sethi
Ph. [protected]