Ford Figo Car — Poor service and maintenance

3 Reviews
 dubeydevvrat on Aug 11, 2013
1) I have purchased Ford Figo car ( CG 12 R 1825 ), on 2010. A few
days ago my car had a minor accident, then i call Ford show room to
repair the car. The driver and supervisor were sent from there to get
my car, when i handed over my car it was showing 90 KM DTE, then the
driver ask me for fuel and i gave him 500/- rupee, but when i take my
car back on 07/ August/ 2013 after repair it was showing 0 KM DTE. The
conclusion is that driver and supervisor have not top up the fuel and
they have taken all the given money secretly.

2) When i take my car back, the fittings and repair of my car were not
acceptable, i told about it to maintenance head R.D. Borker and Sanjay
Bharti. they told me that, it is good repaired and they were making
fool of me.

3) When i complaint to them for fuel money theft and poor maintenance,
they insulted and handed over my car to me forcefully.But they did not even take my
complaint seriously. However i have mentioned during bill signing that
i am not satisfied with service that was given to me.

4) They have changed my car's Head light, but they did not set the
focus level. And because of that, i have faced to much trouble during
drive at night. Moreover the head light of the right side was showing
moisture and fog, i am confused that whether they are providing a
duplicate parts or original. i thought that it will be worked 2 or 4
month at least. But it was disabled with in 3 hour, i was totally
unable to see the road during driving,

5) When i was on the road at night, i was about to be accident-ed on the road, because
of low focus of light on the road

It is showing poor quality service and maintenance. my car can be checked at my home, you will also observe the same complaints.
I am asking for justice and complete repair or replacement of my car free of cost.

Please do the needful.

Show Room Address-
City - Sakri (Bilaspur ) , District- Bilaspur, State - Chhattishgarh, Country - India

Customer Name and Address
Devvrat Dubey
Quater no - 654 Sector - 4/A
Balco Township, City - Korba, District - Korba, State - Chhattishgarh,
Country - India
Pin no - 495684
Mobile number - +919981421262
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no fesility of car pickup & drap, long time booking for service, on booking day 60 -80 minit waiting spear parts not avelebal only two work shop in mp state

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    Ford Figo Car - Poor service and maintenance