[Resolved]  Gsr Ford, Varanasi — Defective Car

Address:Sonbhadra, Uttar Pradesh

I has purchased Ford Figo Car from GRS Ford, Varanasi on 2nd Nov 2010. From the very time of delivery, there was sound from the front part of the vehicle which were made known to them at the time of delivery. They said as the car is absolutely new some nuts may have got loosen which will be made OK in the first service. Since then they are fooling me and calling me to Varanasi. I had contacted there corporate office also and written to their President also who just requested me to go there GSR Ford service station. I made uncountable times but the problem still persists. I had almost spent more that lac in coming and going to Varanasi for the same. Still there is sound which anyone can hear and in experiment of rectifying the complaint they had spoiled my vehicle.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ford India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1694
    Pending
    0
    Resolved
    398
    Ford India Phone
    +91 44 2455 1500 (Corp. Office South)
    +91 22 6702 4300 (Corp. Office West)
    +91 33 6454 0374 (Corp. Office East)
    Ford India Address
    S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
    View all Ford India contact information