we purchased a ford escape from kanata ford and we were duped out of $2,300 in cash from the salesman james , when we realized we were being ripped off we tried to get the money back but the managers would not accept responsibility , instead they actually started yelling at us in the privacy of their office , it went to court and the sale man was found guilty of fraud,we were refunded our money , the manager was subpoenaed for court and had the audacity not to show up ,how embarrassing on their part,NOW we know we could have taken them to court because they are equally as guilty as the salesman.EXTREMELY poor customer service,the owner NEVER spoke with us after repeated attempts to settle this before having to go to court.NEVER AGAIN!!!!! Was this information helpful? |
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