Claimed

CarTrade.com Complaints & Reviews

1
Updated: Sep 11, 2023
Complaints 59
Resolved
10
Unresolved
49
Contacts

File a complaint to CarTrade.com

Having problems with CarTrade.com?

File a complaint and get it resolved by CarTrade.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

CarTrade.com reviews & complaints(59)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Sep 11, 2023
Report
Copy

Dear
Cartradeexchange

I am writing to inform that on bidding since date[protected]
I Bidding two wheeler (3) on this Date
Location parking yard (KARWAR KARNATAKA)
After Approval the vehicle I paid a total biding amount,

But Vehicles wrong Location other state Haryana,

Many times will call (Atish badane) he will first time response the call, him said refund the money shortly,
Some days will gap then will call him again but he will not response the many calls to him,

2year ago not refund the money (attached payment receipt and Call history)
+3 photos
CarTrade.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sonia Rexy
    Aug 2, 2023
    Report
    Copy

    RSD amount refund

    Very bad and poor service..totally disappointed.we have contacted the company again and again..but no hope of getting my money back..this is a cheating platform..they only want to renew the service by again depositing amount..If the customer is ready to renew they are ready to contact and call a number of times..but if we ask for refund..they they act like deaf..I am registering this complaint on behalf of my husband Antony K.J. we want our...
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    M
    mmtvkd
    from Ghaziabad, Uttar Pradesh
    Apr 28, 2023
    May 2, 2023
    This thread was updated on May 2, 2023
    Report
    Copy

    I have placed an order for car wiper linkage in its website showing part available but my order was cancelled and showing refunded. my order id 11632 on[protected] got cancelled but refund has yet not been received. such an incident is happening second time and refund not been received for months and i have to write to credit card bank and to Cartrend also. same thing is happening again no refund received so far except the website shows refunded and no detail is there. why is the company showing part available if they have not actually available with them. please provide refund detail and refund at the earliest.

    vikramaditya
    [protected]@rediffmail.com
    [protected]
    CarTrade.com customer support has been notified about the posted complaint.
    Dear Customer,

    Cartrend is not a part of Cartrade.com both are different companies.
    Dear Customer

    Cartrends is not a part of Cartrade.com, both are different companies
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Singh100%
      from Noida, Uttar Pradesh
      Dec 24, 2022
      Jan 24, 2023
      This thread was updated on Jan 24, 2023
      Report
      Copy

      Address: Noida sec 16, near noida sec 16 metro station.

      Hi Team,

      I have bought a car DL12CB3715 from car trade.
      Seller said car is certified and more then 100 tests done to certyficate the car from car trade. I trusted them and bought the car.
      I am not satisfied with the car at all. No support received from the seller also. Seller is Not answering my call.
      Lights are not working in my car. Charging points not working, Coolant seems to be leaking.
      Head light is broken from the inside.
      I have shown my vehicle to near by mechanic, they said it will cost 35k to fix the car.
      I feel like re selling my car now and buy it from someone else. I thought buying verified car is good instead of buying it from some one unknown. I feel like cheated.
      I am tired of calling seller.
      Agent from whom i bought the car is : Bharat and contact number is [protected].
      Please i want my money back or fix the issue in my car on priority.

      Regards,
      Sunny.
      mob # - [protected].
      CarTrade.com customer support has been notified about the posted complaint.
      We are looking into this and our team will get in touch with the dealer
      Singh100%'s [Complaint's author] reply, Jan 11, 2023
      This is taking so long.
      Kindly expedite the resolution, I can't wait for ever to get my issue resolved. I want my money back. Since no support from seller and not answering my call.
      I have other things to do. Please this is my humble request to get the issue resolved.
      Or I will have to take my request to Consumer court.
      Singh100%'s [Complaint's author] reply, Feb 27, 2023
      i am reaching out to consumer forum since the waiting of 30 days is passed with no response received from dealers end. In a weeks time will file a case in consumer forum.
      This is taking so long.
      Kindly expedite the resolution, I can't wait for ever to get my issue resolved. I want my money back. Since no support from seller and not answering my call.
      Or I will have to take my request to Consumer court.
      I have sent a legal notice to the dealer and soon after the waiting period on the legal notice, I am going to file the consumer complaint. I can’t wait for this long for the issue to be resolved.
      I don’t see any action or response from carTrade either.
      Now i know dealers selling certified cars from Cartrade why they cheat people. They know Cartrade means nothing to them.
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Chatron
        from Port Blair, Andaman and Nicobar Islands
        Nov 26, 2022
        Report
        Copy

        Address: 20 A Sarat Bose Road, 5th Floor, Kolkata 700 020

        I saw your advertisement of a 2017 Renault Kwid and was directed to the following dealer:
        Car Dealcom Pvt.Ltd
        Salt Lake Stadium Compound, Gate No 1
        Salt Lake City, Sector - III
        Kolkata - 700 098
        Opposite to Bharat Petrol Pump
        Ph no [protected](Kajal) & Saurabh Guha
        Deals in New and Used cars
        They overcharged me for Registration Rs.21, 500 & Insurance Rs.8, 000. Also they only provided me with one set of car keys. I have not been able to drive the car yet due to delay in getting my "Smartcard", so I don't yet know what mechanical problems will arise. Pleas help me.
        CarTrade.com customer support has been notified about the posted complaint.
        Can you please drop a mail to [protected]@carwale.com with the Your name and phone number, dealer name - dealer ship name and the city in which the dealer is operating .
        will ask our sales person to connect with him
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          U
          Upen001
          from Khurja, Uttar Pradesh
          Jun 22, 2022
          Report
          Copy

          Address: Khurja.

          Very bad service of delivery
          And very annoying delivery person.
          Not delivered my parcel on 8 th day.
          Daily send my refuge code.
          CarTrade.com customer support has been notified about the posted complaint.
          Hi Sir,

          Can you please elaborate the issue?
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kumawat pk
            Jun 21, 2022
            Resolved
            Report
            Copy
            Resolved

            Olymp Trade — Deposited amount isn't showing
            PRADEEP kumawat
            User id :[protected]
            Jun 17, 2022
            Jun 21, 2022
            It's been almost 2 days that I deposited an amount to my Olymp trade account through UPI Paytm but still didn't refilling/reflected to my Olymp account. I have even complaint it to the customer service through the app and by emailing but still didn't got a positive response. They said it will take 3-48 hours to reflect it back to my Olymp account and i waited for 48 hours and still got nothing. Please help me out... Thank you...
            Jul 23, 2022
            Complaint marked as Resolved 
            CarTrade.com customer support has been notified about the posted complaint.
            Jun 21, 2022
            Updated by Kumawat pk
            Can u please help me out there and resolve my problem as soon as possible because I don't have sufficient amount in my bank I'm very frustrated . Kindly do the needful as soon as possible .

            Thanks & regards
            Pradeep kumawat
            Verified Support
            Jun 22, 2022
            CarTrade.com Customer Care's response
            Hi Sir,

            Olymp trade is not a part of Cartrade tech Pvt ltd
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mohasin Ajagar
              from Ichalkaranji, Maharashtra
              Jun 10, 2022
              Report
              Copy

              Purchased bikes N.O.C. Not Received

              Address: 12th Floor, Vishwaroop IT Park, Sector 30A, Vashi, Navi Mumbai - 400705. Maharashtra, India.
              Website: Www.cartradeexchange.com

              Date- 10 Jun 2022
              Mohasin Maula Ajagar
              ID- CTE46789V
              Address- Ap- Ichalkaranji, Dist Kolhapur Maharashtra 416115.

              It May Concern
              Excuses my Writing, But I am soo Tired to Requesting your company representative For NOC Which is I had Purchsed Bikes 2 Year Ago.but no One responds Me properly...I losses Too much Because Of Your company if I get not on time My lose had Not done..please Slove this as...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              D
              Dattatray Bornak
              May 5, 2022
              Report
              Copy

              Website: Cartrade.com

              I have paid advance money to person who displayed his wagon R 2012 model for 99999.he is saying himself as Indian army guy and to purchase car I need to pay advance rupees.i paid him Rs 4150 then Rs 18600 today on 05/05/2022 for delivery of car. now he is denying for it.the person name is Netaji Barave I am providing details of car.
              +1 photos
              CarTrade.com customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                amin1618
                Feb 16, 2022
                Report
                Copy

                Website: cartradeexchange.com

                I was paid 21800/- to procure dealership of car trade. they give improper training and on boarded me in 2 days on portal. due to some misunderstanding placed some wrong bid on portal, i mailed their senior person but they discontinue my account and deducted 21800/-
                CarTrade.com customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  Iqbal ahmed Ansary
                  Nov 13, 2021
                  Report
                  Copy

                  Address: Basavakalyan

                  Dear Yash Sir
                  Please cancel / close my ID and Refund my Refundable Amount
                  My ID is
                  User ID - CTE47877C
                  Do the needful
                  CarTrade.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sandstone
                    Aug 30, 2021
                    Report
                    Copy

                    I applaid for cartrade tech limited IPO but did not get alloted and also my money still not unblocked please solve the issue sir. Application number is[protected]
                    CarTrade.com customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mohit Balodi
                      Aug 28, 2021
                      Report
                      Copy

                      Address: Next billion Technology Pvt Ltd.

                      Sir i dont receive my blocking money for cartrade ipo after not getting allotment of shares and my Application No is GROWW4182603.and also it gets 2 to 3 days of listing on market. So please help me with this issue.
                      +1 photos
                      CarTrade.com customer support has been notified about the posted complaint.
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dhamodar Reddy
                        Aug 26, 2021
                        Report
                        Copy

                        Sir cartrade ipo money still did not unblocked, please solve the Issue
                        CarTrade.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dhamodar Reddy
                          Aug 26, 2021
                          Report
                          Copy

                          I applaid for cartrade tech limited IPO but did not get alloted and also my money still not unblocked please solve the issue sir. Application number is 80199475
                          CarTrade.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Deepakraman
                            Aug 25, 2021
                            Report
                            Copy

                            Unblock my cartrade tech limited amount
                            +1 photos
                            CarTrade.com customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Karan99922
                              Aug 24, 2021
                              Report
                              Copy

                              Sir i dont receive my blocking money for cartrade ipo after not getting allotment of shares and also it gets 2 to 3 days of listing on market. So please help me with this issue
                              CarTrade.com customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vimpal patel
                                Aug 19, 2021
                                Report
                                Copy

                                Address: VISNAGAR
                                Website: PAYMENT BLOCK IPO

                                Cust ref no[protected]
                                ref no- cartrade28483026

                                my rupis is not unblocked in my bank account

                                not a unblock by bank

                                bank name : bank of baroda
                                ifsc code : barb0dbvisn
                                bank account no :[protected]

                                lien amount :14562
                                +2 photos
                                CarTrade.com customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Surya0001
                                  Apr 14, 2021
                                  Report
                                  Copy

                                  Address: Rajasthan

                                  Hi,
                                  I was looking for cars online, i found a wagonr, there was a contact detail where i called and the person on the other side said he's from CISF, and then he said he'll send me the car via army parcel transport, the next day he called me and said he's standing in parcel office and he was there to send the car to my address for which i gave him my adhar as my delivery address.
                                  He suddenly started saying that I'll hv to pay 3100 money as a token amount. I got suspicious and started asking abt him.. he send me few id cards claiming himself an Army official. I checked his id cards, they all were fake.. I'm uploading his document and details -
                                  His phone number - [protected]
                                  CarTrade.com customer support has been notified about the posted complaint.
                                  Apr 14, 2021
                                  Updated by Surya0001
                                  They're still not aware that I've cracked their scam, his number is still active

                                  Apr 14, 2021
                                  Updated by Surya0001
                                  This is the number where he was asking payment.
                                  Thanks this might help others

                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Satyanarayana Durgapu
                                    from Hyderabad, Telangana
                                    Mar 3, 2021
                                    Report
                                    Copy

                                    Address: H.No.: 18-615, Innani Colony, MAA Diagnostics Lane, Near: I.B. Circle, Mancherial 504208 (Telangana), H.No.1-1-4/A, Mothe Road, Jagtial-505327, Telang

                                    I have an account in CTE along a year. He is not give access me to Bidding and Blocked my account. He has talking with me rubbish.He is not behave friendly with customers how could you run your business. I have win So many Vehicles in last year. But he has not support me to giving approval from any financiers. I have lost my Subscription amount and ₹10000/_ of my deposit without my Consignment. And he Blocked my Account with a Personal gets.
                                    Please enquiry about this issue and give me access to bidding.
                                    Thanking you.
                                    CarTrade.com customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit