Carrier AC — Deliver faulty Ac | |||||
I buy 2 ton split AC from Vijay Sales on 30 Nov. 2020. They deliver damaged AC. I check this damage part when we install AC in 11 April 2021. After Installation, we found outdoor unit not working. We called service center person, they visited and after 3 days diagnose, they said outdoor unit will be replace. New unit will come with in 3-4 days. After 7-10 days and regular follow Up, They said, outdoor unit will not replaced as you have purchased unit 3 month before. Only One month after purchase, unit can be replace. After that they said they will replace PCB board, Then your AC will run. But After 23 days, PCB still did not get replaced. After much fight with service team, They are agree to bypass AC till the part did not arrived. From Next day, they did not answering the phone calls and once answer that our service engineer is not well, "so let see when we will send the engineer". In the north Delhi, They have only One engineer. Still 27 Days has been passed, But no response. Career AC service is worst in the world. Never Recommend to go with Career Product. Was this information helpful? | |||||
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