I am Nishikanta Das, staying at Janakpuri, New Delhi brought New Carrier AC on the month of 24 Jun 23 from M/s: Kapila Electronics Pvt Ltd., Janakpuri, New Delhi and was installed by Carrier's Service Partner M/s: Friends Care, Plot no-24, Sitapuri, Near Dabri Police Station, New Delhi-110045.
Sorry to Say, within 2 months AC is not cooling properly and the technician allotted by Carrier Midea India Private Limited told there is a internal manufacturing damage in copper pipe. When I raise a complaint at Service Centre they told to contact with the retailer (Kapila Electronics) as this there responsibility to replace and the same response got from Retailer that the responsibility is lying with Manufacturer (Carrier Midea)
It is really a worst service from Carrier Midea as well as the un-matured behavior from the service partner M/s: Friends Care who installed the AC.
If any ac buyer is reading this DO NOT BUY CARRIER AC. Was this information helpful? | 
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