| Address: | Ratna fan house(T.NAGAR)chennai |
To whomsoever,
We' ve bought carrier 1.5 ton window A.C from ratna fan house, Chennai on 1/7/21 afternoon ( Bill no.invoice A10879..) .We were informed, that we'll be receiving our new A.c by next day morning and old exchange, installation of the new A.C will be done by next day afternoon ( i.e 2/7/21)..
On 2/7/21 morning 10 Am, the old A.c exchange dealer came and removed it, when we enqired about the new one, we were told after removing the old only the new A.C will be proceeding but with too much of phone calls only did we received our new A.C by evening 6.30 pm... When asked about installing, very atrocious, rude and lethargic response from the carrier installation staffs that it'll be fiitted only in the next day(3/7/21)...
We literally requested them because there's a huge open hole facing road after removing old A.c.. it's dangerous for the night and with kids at home.. still they didn't turned up..if they were not prompt about the delivery and installation, {WHY REMOVED THE OLD A.C FIRST?}
It's really a bad experience with CARRIER... Pls don't break trust of your regular customers
With Regards,
Saranya karthikeyan ( periyar nagar)chennai Was this information helpful? | 
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