Address: | Mumbai City, Maharashtra, 400053 |
I had bought a carrier 1.5 ton split ac last year in february.in a year and 4 months the whole cooling coil, costing 10, 690/-, had to be replaced as it had rusted. Complaint number being[protected]. The servicing was done an authorized carrier midea partner, zee aircon. My complaint is against carrier midea, the company is cheating it's customers by falsely advertising about it's product. Have provided images of the product. It says that there is 100% copper used in the coil. Hence it is supposed to last longer and be more stable. On the other hand i had to change the whole coil in year and four months because of the coil rusting and leaking gas. What they don't say clearly is that very little copper is used in the coil and whatever copper is used is 100% pure copper!!! What is the point of me buying such an expensive product and then spending 10, 000/- again in a year on it. I had mailed the company customer service as well but didn't get a reply till date. Please take up this matter seriously as these companies have been cheating it's customers on a regular basis.
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