Carrier Midea India — The product is not working

saketian615

Address:

F S 8-9, IIPA Hostel Ground Floor, IIPA, New Delhi-110002

The ac purchased from carrier was found to be defective since its installation. The required free services were not given in the warranty period. After making several requests to the company, the issues remained unresolved. After the sun-set of the warranty, the company sent the mechanics who financially exploited me leaving again the issue unresolved. I took the matter to the managing director of the company (Shri krishan sachdev) who also took the matter casually, and did not bother to reply. The ac continues to be defective.
The defective ac has exerted a severe impact on my health, mental balance, academic work, and peace. The harassment that i faced was quite uneven and unfortunate. I request the forum to please help me by getting the ac replaced and appropriate compensation be paid. The company may also be warned for such deplorable service delivery.

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Carrier Midea India customer support has been notified about the posted complaint.

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Comments

saketian615

Nothing has been done as of now at the end of carrier media. Please suggest and cooperate me for the next step. If we leave the company scot-free, it would further victimise other customers. I would also like to know the extent to which the India Customer Complaint Forum can really take some steps against the company. o