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CARS24 Services Complaints & Reviews

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Last updated Apr 29, 2024
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CARS24 Services reviews & complaints page 16

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V
VipinSharma1973
Apr 26, 2022
Apr 28, 2022
This thread was updated on Apr 28, 2022
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Transfer of ownership DL9CN6419

I have sold my car Maruti Alto 2007 LXI to Cars24 Thane (Maharashtra) branch on 9 February 2020, and today i.e. Aril 26, 2022, they are telling the car is still there warehouse and due to Covid 19 outbreak they kept in warehouse now they are searching suitable owner. BIG LIERs

I checked on Govt. Site VAHAN NR E services under Ministry of Road Transport & Highways Government of India and its showing they have sold this car...
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R
Rubalkalra
from Gurugram, Haryana
Apr 24, 2022
May 2, 2022
This thread was updated on May 2, 2022
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Multiple Spam Calls

I am getting multiple calls everyday. Even when I have blocked many of their numbers. Still getting calls everyday.

I have told them many time that I don't have any car to sell.

Please stop this as it is very disturbing....
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9
9326638899
Apr 20, 2022
Apr 22, 2022
This thread was updated on Apr 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MH 48 A 3618 Car Documents ( RC & NOC ) not transferred

Date : 19 April 2022
To,
Respective Authority

Sub: Request for ( MH 48 A 3618 ) Car Documents ( RC, NOC ) which has been awaited from last one year

My name is Rahul Jaysingrao Sasane from Pune Moshi. This is regarding Vento car purchased from the CAR24 representative on 4th May 2021 without any payment dues.
From that day, till date I have not received RC and NOC and every month I'm getting...
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@kartik
from New Delhi, Delhi
Apr 18, 2022
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Entice customer by misleading/fake advertisement to do fraud

The Money Back within 7 days of delivery and if the distance traveled is less than 200 km from the date of delivery as well as 1 year warranty is only worth to a customer when the vehicle which bikes 24 delivers is in a good condition not when a faulty vehicle is being delivered to the customer whose faulty parts stop working after 1 or 2 weeks and after riding for 500 to 700 kms.

Bikes 24 proclaims that they use all genuine/authorise...
+1 photos
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Kanhiya Singh राष्ट्रीय अध्यक्ष
Apr 16, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
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DL8CAV6458 Worst experience.

Hi VikasTeam, I am writing this email to bring your attention. As discussed with you over the phone call, I raised a ticket for repair work to my vehicle (DL8CAV6458) when they delivered it back, I found some extra noise in my vehicle silencer. Moreover, I have got checked the vehicle with a mechanic, he told me that someone has changed the vehicle silencer and this silencer doesn't have that part inside it that control the extra noise. Apart...
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S
Sharmavinit
from Bhopal, Madhya Pradesh
Apr 16, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
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Regards veh no MP04CY3845

Address:Mapple Height hosangabad road Bhopal

It is a fraud company. sold my car without owner permission. Amount transferred in third party account....
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S
Shantam21
from Ghaziabad, Uttar Pradesh
Apr 15, 2022
Apr 15, 2022
This thread was updated on Apr 15, 2022
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Car sale experience

I was looking to sell my car booked an inspection with cars 24 recomended by friends and family after completion of inspection they put it for bid and they gave me very low and unexpected price of 2.4 L I told them I am not interested so they asked me my expectations which I briefed them after that after every 1 or 2 days they would call and send me text messages with an upgraded price after 8 9 days someone from there sales team calls and...
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U
Unnith krishna
Apr 14, 2022
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RC transfer status report

Hi Everyone I actually sold a my car on cars 24 in the month of June in the year 2021 still there is no update regarding my RC transfer status proper response from the cars 24 management if I need to purchase a new car I am additionally need to pay tax as the it is showing already a vehicle is registered...
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S
Apr 13, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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RC transfer updated

I have sold my car in jan 2022 but still car RC is not updated ....
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B
Bala21131
from Hosur, Tamil Nadu
Apr 13, 2022
Apr 14, 2022
This thread was updated on Apr 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car sold but loan not closed

I have sold my car in cars24 before 15 days but my loan has not been closed by Car24 no proper response I need to know about reason behind this my car no is TN70AB7062...
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G
gg80
from Noida, Uttar Pradesh
Apr 12, 2022
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Fraud in transferring ownership

I sold my car, Wagor R to Cars 24 a year back.
Apt id :- [protected]. The company promised to transfer ownership of car within 3-6 months. I also attended party peshi in the RTO office. However it has been a year and ownership transfer has not yet been done. The cars registration and insurance has expired and Cars24 staff is running the car with expired registration and insurance. Despite repeated emails they are simply not bothering...
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I
ishan58
Apr 11, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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RC Not transferred even after 14 months

Address:Faridabad Sector 7 Branch

I sold my car to Cars24, Honda City, HR29AG 2010, in February 2020. I was promised by Cars24 that the RC would be transferred in a maximum time period of 6 months. However, it has been more than 14 months now and Cars24 has not transferred the RC. I have written several follow up emails and have called numerously but have received no assistance whatsoever. I have been cheated by this company and they are not willing to deliver what they had...
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V
Videet123
from Ponda, Goa
Apr 11, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Unwanted calls

I tried to sell my car on cars24 but had horrible experience. So I sold it somewhere else for better price. But still getting 2-3 calls from cars24 even after selling my car 6 months back....
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P
Paulvp
from Bengaluru, Karnataka
Apr 10, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Ticket Resolution on Fastag

Address:Bangalore

I agree this a very minor issue, but it is quite frustrating to an owner who just bought his/her first car with a trust of efficient customer support from a reputed company.

For registering a Fastag, Paytm is the most convenient way (atleast for me). However, I am unable to do this since the previous owner has not cancelled the Fastag done from his/her side from Paytm.

First, Cars24 suggested me to go for another...
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S
sunil Rana 2348
Apr 9, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
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Fraud and not able to reply me

Address:Delhi

I bought the car from cars 24 in lockdown and car was financed by car24 i paid my 2emi on time but due to bad health i was unable to pay the emi and requested to company that i will paye lately in month and same i paid but due to some issue my 1nad half month installment was due and i was unable to clear they asked me if you health is not good and you are not able to manage please give us car and will will give you time for 10days once you...
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A
aks06
Apr 9, 2022
Jun 8, 2022
This thread was updated on Jun 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RC not transferred after taking money.

Address:bengaluru

I purchased a car from Cars 24 Bangalore HSR location in 2020. After that I moved to Maharashtra in 2021 January. I was in contact with a person named Benaka for RC transfer process from Karnataka to Maharashtra. This RC transfer process was delayed for some personal reasons and the transfer process is not done yet. I am trying to contact this Benaka person for more than three months now and he is not responding to my calls or messages. I...
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K
Kunal Jain
from Jaipur, Rajasthan
Apr 8, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
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Telemarketing calls from Cars24

These Car 24 sales team keep calling me everyday at 7-10 days. Many a times I have told them that I do not have car to sell. But they just keep calling....
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M
Mohit Goell
Apr 2, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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A person her name was kamya working in cars24

Wanted to sell my audi a4 through cars24. . Really really bed experience feeling like cheated. . They quoted me price of rs 1148000 when i asked ok than a girl namely kamya said will pick ur car with in 24 hours and as a token we r sending u 1 rs. . Now she is asking me 50000 rs "upar se de do". . I completely denied now she said apki car accedintal hain humne service mei pata karaya h.. matlab what d ### they completely inspected...
+1 photos
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N
Nik Sur
Apr 2, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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Getting calls twice a week

I have visited to cars24 outlet before 3 years. And I did not sell my car due to very low price odderings. Since then its been more than 3 years on every week I am getting calls from them. I told manier times that I sold my car please remove my number from your data. but I am still getting their calls. Please do the needful....
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A
Apr 1, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pre Existing issue of tyre

Hello Team,

I have purchased a car from cars24 on 28 Jan 2022 and the condition of tyre was not good to run on highways as there is no life left for tyres and cars24 told me that we have changed engine oil air filter and oil filter when car was delivered but actually it was not the case. I have to change them at ford service center.
They are not responding properly to my concerns....
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