CARS24 Services Complaints & Reviews

Hi team,

The final deal was done for 77k. However, only payment transfer happened 70k. Remaining 7k still pending with cars24.
I have called up many times to customer care of cars24 but no use. Written multiple emails asking for remaining 7k amount again no response. I have shared screen shot of original documents to lokesh and harman cars24 executives. I had received calls for asking details but payments issue did...

I would like to report a conflict between me and the cars 24 person gaurav working in the sales department. There have been several incidents over the last few days, and i feel that it is time to report a formal complaint against him.

I would like to report the occurrences on record as follows:

On [date], the aforementioned coworker and i had an argument over his habit of passing comments against me and few other...

Hi,

On dated 11 june 2017. I sold my maruti suzuki swift car at cars24, plot no.24, dwarka sec 20, near toyota showroom, new delhi-110075. They have not transfered the ownership of the vehicle from 2 years. Everytime i call them they just apologize and do nothing. Its a very big scam these guys are running. I highly doubt their intention that they are buying cars for selling purpose. I have called more than 20 times and have...

Dear,

This so very disappointing to receive such a call wherein your executive mr. Aziz (As been told over phone) having contact no. +91-[protected] called me for my car which was evaluated at your cars24 office, jaipur just because i received so many calls for it.
Who is he to decide that it should be sold into a scrap and giving me wage explainations which are more sarcastic & never been taken up, my cars r/c is till...

I sold my car. But now i want my car back due to some family problem. My family said to bring the car back. Now the rc transfer process is also pending. So plz give my car back. Or if sold then give any contact of the buyer. If i am not able to bring the car back to home it seems a very big problem to me.
My cars registration no. Is hr 76 d 2038 and its swift vdi 2017 model.
I sold my car on 06th april 2019.
If you give...

Hello,
It's my first experience from cars24, may be last exp too... Due to below reason:
- date: 27. Apr.19, loc: nagarbhavi office
- they quoted to my car after the inspection is 1.27l and in that 3k to be paid for their charges.
- i was ok, bcz may be its little old car though the condition very good. They said this is the best market value for that car.
- but on curiosity i also requested buy car from...

I saw an advertisement of cars24 which were saying free car checkup. I went to their store in thane along with my car. They start checking my car. They check each and every minor thing in the car. After 1.5 hours of inspection, they end up with giving me list of problems which i have in my car and i went home. After some time i got call from them having said that they can give me ₹xxxx for my car. I asked them to negotiate the amount and...

I, raman bhuraria ([protected]) r/o 5/2-b, roop nagar, delhi had sold my manza car no. Dl3cbb2624 to m/s cars24.com on 9th january 2016 at 1.30 pm vide appointment id: [protected]. Delivery receipt is enclosed herewith.

I contact to cars24.com regarding change of owner’s name (Rc transfer) in the records of cars, your company assure they will do the same very early, but till date cars24.com not changed the owner’s name. br...

My brother-in-law approached the cars24 golf course extension road, sector 62, gurgaon, branch to sell off his maruti 800 car (2009 ac uniq model) with registration number upxxl3xx1, with the appointment id [protected], on 08/01/2019. I also accompanied him and we both met with executive vikas and branch manager, abhinav, regarding the further steps and process.

Since, the car was originally in the name of my father-in-law,...

I am common person who is diploma engineer of automobile mechanical and salaried employee. My name is rakesh raul living in mumbai city since 27 years...

Last week i received call from cars24 person mr. Dubey he told me all the details abt cars24 auction and he approached me for new business which is cars buying and selling and i did big mistake that i processed..

I win one vehicle in auction (App id: [protected])...

I visited cars24 yesterday where I was offered a price of 168000/- for my car, I got the best offer from other dealer giving 190000/- now I want to cancel my deal but they are asking for 5000/- as a penalty charge.

Why should I pay this give me the best price I will go with the deal.

Also the behaviour of the branch person was pathetic, worst services cars24....

Dear team
My. Name is Deepak, today my appointment fix with ur branch Car24 at Rohini West branch. Car evaluator name of khushager. Apponment I.d. [protected]..Name of Poonam dhingra..
Issue is. After all inspection done by khushager nd driving my car and stand in the parking, I was shocked, seen my vechile from bac side door (deggee) was fully damage at the of park. And Mr. Khushager accept of damage..coming times 11:15am nd...

I m chanal partner my id is 62853 i won a wagnor car (Appt id [protected]) in auction when i take the dilivery i inspect tha car then i see car sterio changed to those auction photo and stepny tyre changed and diggi shoker is not working and all car chesis was rusted its not mentioned in detail then i fillup imb and i return the car but my amount not return in my account....

Taken near about 2 haours for car inspection, used near about 2 liters of petrol of my vehicle during inspection, after doing this all they given me very lowest valuation for my car.
They frustrated me by giving too low value of of my car and wasted my money and time. They making people only foolish and making fraud.
My inspection id was:[protected]...

On 09-Oct-2016, I sold my A-Star with registration number [removed] to Cars24.com.
Till today the trasnfer of ownership is not done.

I have sent emails and got response that NOC is issued BUT transfer is not done.

As per the Supreme Court order, updating the records (RC) is mandatory after a vehicle sale.

Request Cars24.com to look into this matter on priority and transfer the car ownership...

I sold my honda city on 7 april 2019, handed over the car on 8th april, i was promised that the payment shall be received as below

3, 51, 000 on 9th april latest by evening
25000 as noc held back (Though i submitted by original noc)
10000 as challan peshi (Something related to rto)

So far i have received only 1000 as token. And to make it worse the sales lady is not answering my calls, not replying...

Hi, i sold my car to cars24 in east dehi, delhi in may 2018
My chevrolet cruze inspected and sold at cars24 branch in jhilmil, new delhi in may, 2018

And even after 10 months the cars has not been transferred.

The dealing was done by the car 24 retail manager mr. Ajay srivastav mobile number -*0591)

He had deducted charges from the deal of 3000 rs for rc transfer as a fee and deducted it...

Its going to be around 15 days now but unfortunetelly till yeh i haven't got any resolution yet.

I booking this car maruti suzuki dzire from cars24 and after 1 day i told my sales rep sartaaj and da sagar that your inspection is incorrect.

Acc to cars24 reports, tyres are normal but in the pictures its showing these are chinese which doesn't worth for me.

From last 15 days everyone is saying to...

Dear cars24.com

I 'Naveen Kumar' sold my "Maruti Alto LXI BS3 variant" on 10.05.2017 to cars24.com.

Details of the same are given below:

Registration no : DL 5CC 9385
Appointment no of 24cars.com : [protected]

Few days back I received a sms having some chalan related to this car than I checked on Vhan site and surprised to know that still its registered with my name only.br...

I am naveen saini have purchased a alto lxi hr72b9655 from cars 24. My token id is [protected]. The deal is done on 22 jan.
I have charged rs. 10000 for rc transfer & i have made assured that i will receive rc in a week. But till now i did not get it.
Rc transfer takes max. 1 month but now its getting too late.
So please look into the matter & please make rc transfer soon....