| Address: 560017 |
| Website: www.cars24.com |
I went to Domlur, Bangalore branch for selling my Hyundai Eon Era Plus. The car is only 10 months old with 4k km run. They showed the estimate in the web as a very decent price, which was around 85% of the on road price. But, after assessing the car, they provided me the quote of around 55% of the on road price, which is around 68% of the ex-showroom price. After asking why it is so less, they answered me once it is out of showroom, you have to bear at least 30% depreciation on the showroom price. The current on road price is 4, 43, 511. They showed me the price 3, 61, 111 on the web. And at their branch they offered me 2, 50, 000. They even told us that you can never get more than 2, 60, 000 from anywhere. They are saying that they cannot control the price shown in their website!!!
They are just cheating... Please do inform the public not to believe in this firm.
Cars24 - damn worst service & cheating. I am not making this statement just because I am not greedy & I wanted more price to my Car because I understand the market price concepts. I know the value of my car, also I checked with other local dealers & buyers. Still I wanted to check with Cars24, but these people turned out to be worst showing their true color with money making intention only. They absolutely quoted blind price with some careless attitude like they are least bothered if customer sells it or not. But internally they are worried for customer do not sell to their throw away price quote but they don't show off this to the customer just to keep them more tensed & frustrated. All these are their tricks & gimmicks. So they only target the people who are in need of money, who are in emergency situation, how are in helpless urgent situation. So they can take advantage/benefit of the customers in bad situation & these people can make money out of it. My experience was so worst that they not even responded for an hour after getting in to their Cars24 office (intentionally to build more frustration to me, so that I will sell off my car with tension.. It is the same third rated service at HSR / Banashankari Office, it has never happened to me within 30mins as they specify on their promotions.
Cars24 never give you the quote to match their website quotation. They will quote almost 30-40% lesser to the market value of your vehicle. This strategy is only to attract the customers to reach out to them or go to their office. Once you go to their office, you are trapped, they will do lot of drama as I mentioned on my previous comment, then they will build more tension, frustration, make you wait, waste all your valuable time & get you in to helpless situation so that you will sell off your car to them with frustration.
Website price displays the actual quotation as per the market value listed by other online car traders or dealers, but actually when you take your vehicle to their cars24 office they will stright forward start condemning your vehicle by degrading with their talks to bring it to the lowest price.
I am not posting this comment to blame Cars24, & my only objective is to help my other friends customers to keep out of this agency & try some dealers or other selling online platforms(eg., OLX, Quikr etc., ) to get best out of hit. Please don't fall into the trap & get cheated
Instead don't be in hurry, have some patience & better look for other car traders & online portals to get back the best value for your hard earned investment on your car