Cars24 Services — Car sell

Cars24 Services — Car sell

B Bina Chetty Mar 26, 2022 Mar 29, 2022 This thread was updated on Mar 29, 2022

I had got my Baleno evaluation done two weeks back. After that I received a quote of Rs 512412. The justification given was I being the second owner on the RTO paper, since my husband had transferred it to my name. After that I was received incessant calls from cars24 to ask whether the quote was acceptable? My expectation was Rs 6lacs. Lastly I got a call from sales department that they would put my car in 3rd party auction and whichever is the highest bid, they will give it to me the next day..since I didn't receive the call, I called to perceive the same. Again I was told that they would do the auction and give me the quote the next day. I waited till today. I made atleast 4 calls to the customer department and they transferred my call to grievance but after waiting I never got through one...Thanks for the wonderful response. I was referred by my brother hence I resorted to Cars24 but all was in vain. Thanks, Bina chetty [protected] Was this information helpful? No (0) Yes (1)
CARS24 Services customer support has been notified about the posted complaint. Mar 26, 2022 Updated by Bina Chetty Cars24 Services — Car sell B Bina Chetty Mar 26, 2022 Mark as Resolved I had got my Baleno evaluation done two weeks back. After that I received a quote of Rs 512412. The justification given was I being the second owner on the RTO paper, since my husband had transferred it to my name. After that I was received incessant calls from cars24 to ask whether the quote was acceptable? My expectation was Rs 6lacs. Lastly I got a call from sales department that they would put my car in 3rd party auction and whichever is the highest bid, they will give it to me the next day..since I didn't receive the call, I called to perceive the same. Again I was told that they would do the auction and give me the quote the next day. I waited till today. I made atleast 4 calls to the customer department and they transferred my call to grievance but after waiting I never got through one...Thanks for the wonderful response. I was referred by my brother hence I resorted to Cars24 but all was in vain. Thanks, Bina chetty [protected]
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CARS24 Services Customer Care

from Gurugram, Haryana

Mar 29, 2022

Verified Support

Hello,

Hope you are doing well.

We apologize for the experience you had. Could you please share your detailed concern along with your contact details at [protected]@cars24.com, so we can look into the matter and assist you better?
Thank you and have a good day ahead.

Regards,
CARS24 Team