CARS24 Services Complaints & Reviews

I sold my car to cars24, I was given around 20, 000/ and with held Rs 10000/ and was told that Balance amount of 10000/ will be paid after 120 days and earlier if the car registration was done. I got a call after around 100 days and was asked whether I can visit RTO. Inspite of me saying that I can visit the RTO, the call was suddenly cut. Now they are telling that I refused to come and not paying the balance amount of Rs 10, 000/. I am telling...

Sorry for the late complain., but I consider my duty to inform you about the employees behavior towards customers.
This incident happened in December 2019 .when I brought my car for inspection to the kolhapur outlet o[censored]r reputed company.
The employee's made me wait for about an hour .after that they examined my vehicle .keeping the oil stick out they accelerated the car, due to which oil in the chamber came out in a fountain...

I sold my car MH04GZ5680 to CARS24 on 14th September 2021. They promised we they will not use the car without RC transfer and car will be kept at their ware house. Only after getting the buyer, first they would transfer the RC and then hand over the car to buyer

On 16.02.2022 I got a notice letter from lok Adalat, Thane, maharastra, to pay the challan at the earliest or be present at lok Adalat on 12.03.2022.

Kindly...

This complaint is against Cars24, I have purchased Creta Car in Aug'21 from Cars24 & after purchasing when I taken the car to service center I came to know that there are several mechanical as well as aesthetic issues with the car. Mechanical issues are clutch & exhaust relates issue & aesthetic that entire car has been dented & painted. Which Cars24 has not declared while cars sold to me.
Later on, i came to know one major issue...

I have sold my car at Kolkata and during transaction car24 didn't mention that I have to go out of station for RTO. Now after one month they called me to go Siliguri for rto for ownership transfer and other wise they will not give my 10k . Leaving all work it is really impossible to go Siliguri from Kolkata for this. Car24 saying they will not give my 10k back. This is completely cheating.Such a bad experience with car24.. Will alert everyone...

They have cheated me by providing false information and selling car with faulty cc. Now they are not ready to return also not able to fix since last 3 monthd...

Sir i purchased a car from Cars 24 i am one of the dealer of cars24 as soon as i took the car i came to know the car is black listed and still they are selling these cars which are black listed, Now when i am complaining about the same there is no response from cars 24 concern persons and no resolution of my complaint.I am suffering because of cars24 company.
i purchased a Car No HR01AH9897 ON dated 16th of february.
Sir kindly...

We are pan India dealers . We have 6+ id’s in cars24 we buy cars from cars24 and sell for spinny cars .. we don’t know that spinny is blacklisted on cars24.. without any notice our all ids are blocked… cars24 blocked our 42+ lacks … after that we made a big strike in HSR LAYOUT BRANCH… so they released our half amount by informing after all Rc transferred we will refund remaining payment.. till now its more than 1 year even all...

I get calls everyday. They dont put my no. in DND....

Date:[protected]
To The CEO
Vikram Chopra / Kunal Mundra
I have given a complaint to cars 24 on[protected]. Ticket ID #491126 and PNQ # 20995.
I was promised the car would be picked up from my badlapur residents regarding the repairs today is[protected] and there is no respond for the manager I spoken to on[protected].
I send him a what's app message today the 18th February, he replied to get back to me...

Hi

I deepak kumar kanodia have sold the Honda CRV car to Cars 24 on 29.11.2021, but as the car was with Cars 24 after selling to them, neither they have submitted traffic violation challan done on 03.01.2022 as Mumbai traffic police gave the notice to me, as it was entirely Cars 24 responsibility after selling the car to submit any violation fees.
Made various calls to them but they say will do but actually dont do at...

I sold my car MH43R9721 to CARS24 on 7th dec 2021. They promised we they will not use the car without rc transfer and car will be kept at their ware house. Only after getting the buyer, first they transfer the rc and then hand over the car to buyer
On 24 Jan 2022 I got notification of traffic violation against my car, challan no. AGCCM[protected].
I talk to cars 24. They told me they will settle it .
On 16.02.2022 I...

And cars24 noteriety continues. I got a challan and notice from lokadalat to pay up inr 3000/- or be present in march. SMS pasted below.

Your Lok Adalat notice for pre-litigation cases regarding traffic violation is http://mahatrafficechallan.gov.in/lokadalat?vo=MHHSP/1402202

2/MH03BS2434_39179 MHPECH

This after selling the said car in november 2019 and fake promises by cars24 that such things...

I sold the vehicle in August 2019 to Cars 24.Your channel partner has sold it to his customer on June 2020 and It is under registration process. It is pending since June 29 2020. It is on HOLD in RTO.
Please look into this and let me know what has to be done further. See the attached snap shop from Vahan (RTO portal).
I am really worried about the long pending of registration process which is nearly 2.5 years and also Vehicle...

From
Rohit Bajaj
3/633 4th Street,
Kaveri Nagar Beach Main Road
Kottivakam
Chennai 600041
Mobile [protected]

Subject : Complaint on My TVS, Car24, MYTVS Kishore and people from Cars24 repair team Mr Ganesh Pandiyan, Ratheesh Kumar, Robert Anand

I have last raised a repair request with Cars24, when they had collected my car. They had return the car after performing the...

I sold my car mh04dy0810 way back in 2020 @kolhapur, the car has not been transferred by the buyer yet and i am getting police challans for the same for the drivers rash driving, there has also been a lok adalat case for the same car, needless to say if the case isnt solved i will take proper legal actions for all the issues caused.
amit g
[protected]...

Dear Team,

I want to inform you all, It has been Six months since I bought the car but still, the registration certificate has not been received.

We are not happy with your service !!

Invoice No. : C2C[protected]
Invoice Date :[protected]
Customer Ref No. : DEL#104390...

Hello Team,

I have very disappointing experience from CARS24 team. I have received the final deal for my car after detail inspection, so far very good experience and have received deal code and post which received email with best quote and final amount which can receive after service charges. I have confirmed the deal and submitted all required documents. After this there is no communication and i tried calling retail associate...

I had bought a car on 20th January 2022. Customer reference number - BOM#202192 .When it was brought to me for a test ride I heard some noises and some vibration. I was told by the sales advisor that it is some engine mount that’s probably broken but if you like the car otherwise you can get it repaired and the amount of repairs would be reimbursed to you in full. I trusted the sales advisor and paid the total amount and got the car. Now...

Dear sir
I have purchased maruti ciaj from cars24. Based their warranty period based on cars24 confirmation i have handover the vehicle to the Cars 24 authorised person. Now 13 days completed. But as of now they have given any clarity about my vehicle problem and moreover mechanics are using my vehicle unauthorised in daily basis.
I have given complain to the customer care people. But as of now there is no confirmation about...