[Resolved] Cars24 Services — Car24 Big fraud

roupiarora

Jan 15, 2024

Address:	Tower C, 7th Floor, SAS Building, CH Baktawar Singh Rd, Medicity, I, Sector 38, Gurugram, Haryana 122001
Website:	www.cars24.com

I am Rakesh Kumar, I am a registered dealer with car24 (dcode: 71695). Few days ago I purchased a car from car24 using their dealer's mobile app. as like previous way i paid all amount for car but when i checked car then i am shocked. The car description was totally wrong. car 's main parts rusted and had smoke issues too. When I talk with support they are always giving excuses. I have valid proof that their car description is totally different then the actual car. now they are giving excuses with the same reply "we are checking, we are checking". It's 7 days over but still no resolution. They are doing this fraud with many other dealers too. I am requesting you please take action against this company and fix this matter otherwise i have to go to consumer courts. I shall be thankful to you.

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Jan 19, 2024

Complaint marked as Resolved

Company does not contacted with me and my complaint is not solved yet.

CARS24 Services customer support has been notified about the posted complaint.

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Comments

CARS24 Services Customer Care

from Gurugram, Haryana

Jan 18, 2024

Verified Support

Hi! This is certainly not the experience that we would want any customers to have with us. Please share your contact number with [protected]@cars24.com. We will connect with you.

roupiarora

Jan 19, 2024

beware! beware! beware! car24 is 100% fake. these peoples cheated with me. after long wait of 10 days. I cancelled car and they charged me much for car cancellation. even fault was in their car description. I am going to file case in consumer court soon.