CARS24 Services Complaints & Reviews

I had sold my vehicle to CARS 24 allmost 2 years back in december 2021 at its srinagar unit in JNK and was told that the RC transfer will be complete by 2 to 3 months. They make huge false promises and once you sell them your vehicle they will vanish in thin air alongwith the vehicle, RC as well as other documents. They have zero respect for legalities involved in car purchase and sale and will never bother to contact you regarding RC transfer....

I'd an appointment with Cars24 for my car inspection, despite not having taken any test drives, the inspection executive completed the car inspection in just 5-10 minutes.

I was eagerly waiting for inspection report and a estimation of my car —I called to the inspection executive and the consultant assigned to me couple of times, but neither I received the inspection report not received the quote/estimate on that day.br...

I had sold my maruti suzuki alto 800 std car to srinagar, kashmir unit of CARS24 in december 2021. They claimed that the RC transfer will be done within 2 to 3 or maximum 6 months. But it has been allmost 2 years now. The unit has been closed, my vehicle alongwith RC and other documents is nowhere and no RC transfer process has been initiated. I tried to contact their customer care so many times but to deaf ears. On top of it all i have been...

I have sold my Honda city to cars 24 n they said 10 k will be on hold againt party peshi and after the Rc gets transferred this money will be transferred to you . But they sold and transferred the Rc without informing me or asking me to appear for that . They simple forged my signature and did all the process . And my 10k is also not been given to me . This company is a fraud ....

I have sold my car on cars24, at the time of selling relationship manager told me in written that my partypeshi will be arranged on videocall because on this condition only I was agreed to sell my car as I live in mumbai and for partypeshi I have to go to u.p., so I sold the car and 10000 rs were hold by cars 24, after some msgs from cars 24 for partpeshi I tried to call cars 24 and channel partner but they could not arrange partypeshi on...

Can you please refund the amount of 3000- which you all have put on hold stating the Andhra RT website is down and post checking, I will get my refund back by 24-28 hours. This conversation was held on 24th July. Till date it hasn't been done, nor can I reach the concern person - ANIL & NAVEEN in Hyderabad.

Also, the service fees was stated as 1400 + GST; however, you people have later changed the amount to 2800/-...

I received a call from the service agent by name Nisarga and confirmed that I ll receive 2.2lk in my account for my car Fiat Punto. I agreed for that and was asked to share the documents and I did the same and confirmed again regarding the price and documents.
Then I haven't received any updates from the agent.
Got shocked to get different prices from different agents when I tried connecting through customer care.
Kindly...

Sir, I had sold my Ford Ikon flair MH43R 0246 in June 2022 to Car 24 Navi Mumbai.
In every follow up Car 24 was telling that with in one year the RC of the vehicle will transfer from my name.
After one year i found that RC of the vehicle still in my name .
When I enquired from Car 24 customer care and dealing executives they told that my car was scrapped.

My complaint is
When I sold my car to Car...

Dear Sir,
It is intimated that I am getting daily 10-15 spam mails from Cars24 through [protected]@connectinboxx.com under different heads ie sell car, CARS24 CAR Squad, Sneha, CARS24, CARS24 India, Hyundai, Sonia, SELL CAR, regarding their credit cards etc. These mails number 8-10 per day sometimes two to three in a span of a few minutes. I fail to understand how a Company of this stature can use tricks and violates the privacy of citizens....

What number should I call to activate the DND? I'm tired of your calls, even though I explicitly tell thrm that I do not want to recieve any calls. I'm never gonna sell my car to you because of this unprofessional behaviour....

I have brought amaze Nothing was explained to me regarding the 500kms return policy and you told its accidental free vechile but its totally false front bonet, bumper, both arm was replaced and painted so I am facing air entering the vechile. The sound is very much Irritated. The vechile delivered at my doorstep with 50kms diven, as per ur advisor suggestions I visited the showroom which is around 30kms and they took for test drive which...

My Car Registed No: KA53ME9167 was sold to Cars24, collected same on 28th May.
RC Hypothication documents needs to be collected same needs to be Transfered.

They needs to pay me around Rs 27000/- and which not being payed by Cars24 and RC Documents not being collected to transfer.

It is more than 25 days still no response on same.

I was droped mail and also called Customer Care, They asking...

I am trying to take a refund for the booked car from Cars24 and now there is no response. Before paying they were like we will respect the policy and refund within 4-5 hours.

They were trying to sell me damaged car with Clean report....

Hi, I purchased a car on cars 24 Application in Feb 23, I trusted the report which they showed on their Applicaiton that all the car is good, and all the parts are fit, the car is fit to drive till 2023.. till now I have changed the battery … the car once stopped in between of the road I had to tow it down and take it to service centre, I have spent more than 10k on tha car now..
Gave the car to Honda Service centre.. I had a check...

Sold a car at @cars24india on march 18, they told me that they will release an amount of 10k after party peshi. But party peshi was done 1 month ago and Rc Transfer was also done but the holding amount was not yet transferred. No response from the team
Car RegNo:KA 35 A 9501...

Nightmarish experience with cars 24
As a professional I expected similar professional and hassle free services from Cars24 for peace of mind
I sold my car Audi A3 DC1CS6523 on 24/05/2022 with app Id [protected]
However to my dismay till date -more than a year the RC is not yet transferred and they’re has been vague responses to the mails I have been repeatedly sending
Moreover I fear that the car is being driven...

I have sold my car on 07th May along with the balance amount to close the loan on my car to CARS24, but CARS24 delayed the payment and they have deducted the outstanding penalty amount from my hold amount and my hold amount is not released yet, even after calling multiple times and sending follow up mail. Ticket: 980459 not getting any response.

It is not correct to penal the customer due to CARS24 delay in DD Process. Kindly...

I have sold my car on May 7th, but hold amount is not settled even after calling multiple times to customer care and also sent multiple mails. ticket is raised but no use. Ticket no is 980459. Kindly help to get the hold amount...

I have sold my car to Cars24 and party peshi has been completed at RTO KMM on may 18 and it’s been almost 3 weeks and yet my hold back amount is not deposited into my account. I have to call them everyday and nobody cares....

I am receiving unwanted spam calls from Cars 24. Pls add my number in DND list - [protected]...