[Resolved]  Cars24 Services — MY car RC Ownership transfer Delay by Cars24

I sold my old car DL3CAK7566 to cars24 on 15th Feb. 2021 in Delhi. My car RC ownership not yet transferred since 15.02.2021 even after 10 month waiting whereas company told me to do it within 180 days (6 months). I have written repeated mails to cars 24 customer service with copy to there CEO also but not getting needful response. I am very disturbed to note the unnecessary delay as car is still in my name but using by cars24 end since 15.02.2021. I request for permanent & quick resolution on the complaint.
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Jan 9, 2022
Complaint marked as Resolved 
This is reminder that I sold my old car DL3CAK7566 to cars24 on 15th Feb. 2021 in Delhi. My car RC ownership not yet transferred since 15.02.2021 even after 11 month waiting whereas company told me to do it within 180 days (6 months). I have written repeated mails to cars 24 customer service with copy to there CEO also but not getting needful response. I am very disturbed to note the unnecessary delay as car is still in my name but using by cars24 end since 15.02.2021. I request for permanent & quick resolution on the complaint for my RC ownership transfer ASAP.
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2021
CARS24 Services Customer Care's response
Thank you for sharing the details. We have highlighted this issue with our team. We will update you once it is done.
Dec 22, 2021
Updated by sanjeev_chakravorty
My cars24 complaint ID: 3073538 not yet resolved .
Jan 09, 2022
Updated by sanjeev_chakravorty
This is reminder that I sold my old car DL3CAK7566 to cars24 on 15th Feb. 2021 in Delhi. My car RC ownership not yet transferred since 15.02.2021 even after 11 month waiting whereas company told me to do it within 180 days (6 months). I have written repeated mails to cars 24 customer service with copy to there CEO also but not getting needful response. I am very disturbed to note the unnecessary delay as car is still in my name but using by cars24 end since 15.02.2021. I request for permanent & quick resolution on the complaint to transfer my RC ownership by cars24.
 
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My cars24 complaint ID: 3073538 not yet resolved .

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