Cars24 Services — Not Possible to visit for party peshi at RTO

HI,
here i want to tell you that i have sold my car through your kundli, haryana office.
car details are :-
Owner name :- ANAND SINGH BORA
Registration number :- UK01C5813
Model :- FORTUNER
Maker's name :- TOYOTA KIRLOSKAR MOTOR

Regarding the above mentioned car I want to tell you that I had signed all the documents in your office that your office person had given me. He told me that I had to do all these signatures for car transfers, so I don't have to come later, but from a few days I have been having calls and messages from your office that I have to go to the RTO office which is in uttrakhand and transfer ownership. which is not possible for me because I am living in Delhi.

Further I want to tell you that My 10, 000 rupees were put on hold by your office and your office person told me that my money will be given after the car transfer, which has not yet transferred by your office.

Please resolve my issue as soon as possible and transfer my hold money asap.

If it's not possible to transfer my car without my Peshi at RTO then I am ready to take my car back and ready to give your money back.
Thanks,
Contact :- [protected], [protected]