[Resolved] Cars24 Services — Promotional calls to DND registered number

Jyothish S

Jul 13, 2021

Address: CARS24 Services Private Limited 10th Floor, Tower B, Unitech Cyber Park, Sector 39 Gurgaon, Haryana-122003, India

Website: www.cars24.com

Hi, I have been receiving promotional calls to my DND registered mobile number for the last 1 month. This has become some sort of harrassment that they continuously keep calling from random numbers and ask me about used cars. When I disconnect the call, immediately I get the message from Cars24.com that I was on a call with their executive. Each time I block the caller number, they keep calling from another number and everyday atleast 2 times this calling happens. This is preventing me from attending to my job responsibilities.

I complained to their customer care but they are not taking any steps to stop this frequent calling.

I would like to raise a legal complaint for personal harrassment against Cars24.com.

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Aug 15, 2021

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2021

CARS24 Services Customer Care's response Hello Sir,

Hope you are doing well.

We apologize for the inconvenience caused. Could you please share with us your contact details along with the numbers you have received the calls from our end at [protected]@cars24.com, so we can look into the matter and assist you better?

Thank you and have a good day ahead.

Regards,
CARS24 Team