CARS24 Services Complaints & Reviews

I have booked first Tata tiago XZA and test drive never happened, they keep on saying some issue with driver but i could see the car has been sold to someone else. Another Car I booked Maruti Ignis order #ODHD92 delivery date and time suggested by CAR24 was 27 June 2021 and now it looks like they have sold this car also to some one else.
This is happening to me 2nd time, This was not expected from company like CAR24. Totally disappointed....

Oral info on price. Complained 3 times, . Customer care no use. No written offer till now

[protected]...

Order id -NO590k, booked on 26 June 2021, 9:26 pm, given test drive date[protected] at rohtak center.But today at 2:15 pm when I saw my car status I got astonished by seeing sold out over my car, it's happening to me 2nd time, your online service is just a dhakosla, I m gotta purchase my car from other and I will make sure than no one comes in false trap of your fraud company . technical glitch happened once not in each and every purchase...

Dear Sir,

Please resolve this flowing issue
1.AC is not proper working
2. start problem
3. show Check icon

I can't able to repair from my side

So Kindly request to get repair properly soon as possible...

In short, my experience w/ Cars 24 was unforgettable. I have used the agency located in Porvorim Goa.
Scheduled a Visit on 19th June, got confirmation on the visit Time - But there was no person available at the agency to do the vehicle check, the funny part was that I get a call in the evening asking me why I didnt some for the appointment :-)

It did not stop there, I make a new appointment on 21st June, have my vehicle...

I m dealer associated with car24 .I purchased a car from them which shows engine having excellent rating but when we recived the car the engine was almost finished .we complained about the issues Im was raised but no action was taken it’s almost 1month no resolution was made.our RM is not supportive and nor does he pick up the phone.kindly help if possibe...

Please resolve this flowing issue
1.AC is not proper working
2. start problem
3. show Check icon
4.Head Light Problem Not fully light in night

I can't able to repair from my side

So Kindly request to get repair properly soon as possible...

Even after token money is received in my account now the manager is telling he wont be able to give that price. 2 times car24 have done this type of monkey bussiness. First the local manager then the head manager.

Even though I am selling car 1 lakh rupees less than promised by local manager

I have recording of head manager stating deal was finalized at 2, 72, 000.. Very unprofessional behaviour. Idk for what...

We have sold the car in August 2019. We are yet to get the chassis number plate since almost last 2 years.

Can the manager revert on this complaint?...

Right after the inspection my car clutch wire had issues and it stopped working this happened on on June 24 2021...

Sir your executive call me for sell my verna car.so i could information for my car for them and fix appointment to show car.my appointment so far 25 kilometers from my house.i would go 2 times in go vapi but their is no executive and staff in your office cars24.so please don't waste our valuable time and don't brake trust your cars24.i request you to show my verna car in valsad to your executive....

How can you compare with husband with your car advertisement(cars24). Remove it.. You are insulting men....

Reminder request- Car break down- 26th day
Reminder request- Car break down- 25th day
Dear Sir
I have purchased Car No- HR51AR7858, now there is a problem in gears and AC Panel. Kindly arrange to repair the vehicle.
The detail is as follows:-
Krishan Singla
Proper address – B-363, Street No-4, Majlis Park, Delhi-110033
Car problem- problem in Gears and AC Panel
Car no-HR51AR7858br...

Sir i have already booked baleno Delta 1.2 k12 Manual but booking already but car is not booked Registration KA02 2019 model 37, 231 km 1st owner sir adress for car belahalli. jakkur post. Banglore plz give this car sir....

Hello Team,

I have purchased car on 11th Jun. Before car delivery I have raised couple of concerns on car condition to Mr toufiq. He promised me by Wednesday (16th Jun) day he can arrange the technision to address my concerns. Which is not happend, I only called him asked. He suggested to raise a complaint.
I have raised a complaint against my issues. But with our resolution the complaint got closed. Again I raised...

RC transfer work still pending of
HYUNDAI SANTRO CNG 2012. Called many times on toll free no. Still no one reply.
(Hyundai santro HR51AT5760)...

[protected]
This is my appointment I'd
I have paid inspection charges and schedule inspection door step.
It was scheduled for today. I was waiting for so long. 3 times I called on call center they assured me that some one will come. At 2.10 pm I called back to inform that no one hae turned so far the representative of call center informs me that no one is going to come. What kind of service you are doing? You are taking...

Today I have booked an appointment for inspection at 11:30-1:30 but no one came to my location for the inspection. In the morning he had called me but all the time person is not available for picking up the call. I had a word with your customer service executive to told that inspector person to give me a call back but they didn't do that thing as well. I have paid Rs. 49/- for the inspection, money is not the matter but your services are...

Purchased i10 from cars24 in Feb 2021. Due to lockdown I didn't drive for 1 month after purchasing. When I started drive day 1 its key stop working, then I used other key. I have found their clutch plate is damaged, gears are not smooth making trouble not working properly. Rear camera display also Missing. And major problem battery issue, which is discharged in every 2nd or 3rd day. Whenever I stopped the car it's battery got discharged &...

Cars 24 offered me an amount and I’m agreed with that. I deleted the all adds for sale my car in all online platforms. Now the cars 24 not contacting me. I called them many times for the complaint . They are not taking any action. Do something or just inform any updatings....