Cars24 Services — RC not yet transferred after more than 6 months from date of Car sold | PB15U6582

Hi Team,

I have sold my Car (FORD FIGO 1.4 ZXI DURATORQ) to Car24 on 21 July'21 which is more than 6 months from present and they have lost my Car's RC and my Car is still on my name. They themselves apply for duplicate RC without my knowledge and few weeks ago, I received a duplicate RC at my address. Now I'm informing the Cars24 team on a daily basis but no action has been taken from their side.

Kindly let me know when RC will be transferred to the other party.

At the time of sale of my car to Cars24, their salespersons assured me that RC will be transferred within 90 days.

Please update me as soon as possible or in other cases I have to launch a complaint in consumer court against Cars24.

Attached are the documents provided by Cars24 after I sold my car.

my car details:
Owner Name: Jaspreet Singh
Reg No. PB15U6582
Make: FORD FIGO 1.4 ZXI DURATORQ
Model: 2011
Sold to Cars24 on 21-Jul-2021

Thank you
Jaspreet Singh
[protected]