[Resolved]  Cars24 Services — Sale of car and loan closure

I had sold my car on 08th and handed over on which a partial payment was made by cars 24 after which my loan was suppose to be closed by 2 days.and today is 12th my loan is still not closed and each day interest is getting added.
I don't get proper response fromrm and cars 24 team and my loan is still open this is horrible service.
I want my LFC amount to be paid to me so that atleast i can close the loan or else please give my car back.i will pay back cars 24 the partial amount paid to me. They are not properly commumicating snd i am fed up reaching out to my rm named Sumithra she does not pick up the call.
Appt id [protected]
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Sep 16, 2022
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2022
CARS24 Services Customer Care's response
Hi Arindamtri, We have highlighted your issue and a customer experience representative will get in touch with you for a resolution. You can reach us at [protected]@cars24.com for any further help.
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