CARS24 Services Complaints & Reviews

I have sold a car to cars24 with the assurance that they will sell it near by so that I can appear for rc transfer if required. But they sold it far away where I cannot reach in recent future. So as usual they have forfeited the Rs10000. It appeared to me as scam that they always wanted to forfeit that amount.

Regards...

I Purchased Hyundai I10 2 months back for my father in Patna (Bihar), During the Test drive my father told to Car advisor (Mr Suraj) that car has some battery issue, CA said if in future the issue exist we will change the battery. We got delivery on 21st April, 2022 along with Cars24 kit with Warranty Booklet for 12 months.

After 2 months issue came and we raised the issue through Car24 mobile app with ticket number 606093....

Myself Prashant Saxena having Contact number- [protected] registered in your cars 24.

Around 2 days before Your Company executive makes sale deal with us of My Hyundai Accent 2008 Model, Sonia from your Cars 24 makes deal with 57, 000 in account with us.
but Unfortunately your Company not Responding until today due to this creates losses incurred me.
So, I will inform you i[censored] are not complete deal with us Then...

Hi,
I have sold my car in January, My RC is not yet transferred. Whenever I call customer care people are saying we are trying our best to sell the vehicle. I am really worried about this, and cars24 people are not doing anything to resolve this...

I sold my car to Cars24 almost 3 years ago and have contacted them several times but they are not transferring on their name.
Please find below details:

Model: Maruti Suzuki Swift
Sale date: 12/08/2019
Car no: DL2CP5460
Sold at: Cars 24, Dwarka, Delhi

PFA screenshot of Cars 24 website. even they are showing that it never got transferred till date....

I have sold Car No. HR26BU1635 to CARS24 on[protected]. At the time of selling the car, CAR24 team told me that registration of the car will be tranferred with in 06 Months to 09 Months. It has become more than 01 year, still the car is in my name. It may be that somebody may be using the car. As the car is still in my name I request that nobody shall be allowed to use my car untill RC is transferred to other party name.
As per Supreme...

I am getting at least calls 2 - 3 times in a single day from cars24. This had been going from March 2022 to till date. These calls are coming from different numbers, I tell to the executive please don't call as I have sold my cars but they are ignorant and they keep on calling. I am frustrated and fed up with this. Please stop cars24 from calling me and spare me of this headache, really irritated from this constant calling....

I am getting at least 10 to 15 calls in a single day from cars24 feom atleast last 10 to 15 days and I m really fed up and frustrated of this. Please do me a favour and stop cars24 from calling me and spare me of this headache, really irritated from this constant calling....

I sent money to Cars24 employee for RC transfer process. The process got delayed due to whatever reason. Now that employee left the company and cars24 is saying that they are not liable for any money sent to them or any car documents that he possessed. Their service team didn't help at all after 3-4 months of conversation. THIS IS A FRAUD company....

I bid for first time on CARS24Partners apps and the sales guy promised me to give rc copy and complete service history for the before payment and after i won aution he refused to do so. I bid on Delhi number car and sales guy told me the car is punjab so i have to visit punjab only after payment and refused to give any details about car. Because car is faulty and he refused to everything I canceled my bid but CARS24Partners apps charged Rs....

I just wanted to check the price of my car and now the cars 24 team is calling me 7-10 times a day which is honestly disappointing having blocked more than 20 of their phone numbers. Please resolve this at utmost urgency...

My numbers are registered in DNC but I get multiple calls each day on 3 of my numbers and also my emails (inspite of me unsubscribing every time the mail comes) from cars24.

I have had experience with them twice where they give the price which is ridiculously low as compared to market. I have sold 2 cars exactly double from what they offered.

As I have been getting non stop calls I agreed to get my car inspected....

We had booked a car evaluation from CARS24 for our SKODA-Rapid on 29th May 2022 (Kandivali west).
The technician came to our doorstep evaluated the car and later on we received the inspection report
Post which, one of the service executives called up to inform us the pricing- we decided to discuss and get back to him
Post discussion we informed him that we do not wish to sell at the offered price as we have better counter...

I have sold my Baleno car to Cars24 in Sep 2021 and till date RC transfer has not been done even after 9 months. Every time I call or mail them they don't respond or give satisfactory answer.
I am worried as legally I am still the owner of car and not in possession of my car.
I want to take legal action against them as now I am fed of contacting them.
My appointment ID is : [protected]...

I had purchased a car from Cars24. As they have mentioned '7 Days Return' in their policy even without asking questions if you don't like the car. I have returned them within 2 to 3 days.
One of the car's headlight is damaged by me while parking. Now about this, the policy states that 'A full refund might not be applicable if the car has been modified, has been in an accident, damaged/altered from the condition it was delivered in'....

I bought a 2019 reg Hyundai Grand i10 (TS07GP1088) from cars24 Hyderbad on 17th Aug 2021. The car was good when i bought and had no issues initially, however past two weeks car's pickup getting low and took it to nearest Hyundai Service Center. The SC informed that the car's engine got failed and to my shock its just 9 months that i have used the car. Upon checking, SC told that the car was only serviced once in 2019 (where it had 2 free...

I buy a baleno from cars24 70 days ago and i have not received my rc or any update refers to transfer and they're not helping or responding at all...

Hello !
I am Shubham Chauhan, I have registered for home car inspection few days back on cars 24 for which I have paid the fees also ₹49.

It was scheduled for today dated 24-may-2022 between 11:30am to 1:30pm.

My appointment id is [protected].

I haven't received any call on my mobile no, then I had tried from my side on the mobile no provided by the cars24 whatsapp message . The call was...

Car sold on 11th Oct 2021, still ownership is not transferred...

I bought car from cars24 in feb 2020, it more than 2 yrs now I have not receive the RC yet.
They did a mistake in the name initially and I asked them to change it.
Tickets they have create on my knowledge : 239662, 44326, 567872, 582321, 481588.
Every time I write a mail to them they create a ticket and they update it with out providing any resolution.
They never call to update on what state the process is in.br...