[Resolved] Cars24 Services — Warranty claim service

[Resolved] Cars24 Services — Warranty claim service

S shubverma17 from Bengaluru, Karnataka Dec 15, 2021 Dec 17, 2021 This thread was updated on Dec 17, 2021

I purchased a car from CARS24 in march after sometime I observed that its coolant is getting low very fast. I showed the car to Authorized Service Center and they told me that there are leakages in the oil cooler body and it needs to be replaced and I have tried their warranty claim number ([protected]) multiple times, but no one answered. Its now six months I have still not received any amount of warranty. Was this information helpful? No (0) Yes (2)
Jan 16, 2022 Complaint marked as Resolved First of all thank you for your platform because of that they have processed claim otherwise they were just ignoring my claim requests which I have sent through mail multiple times and their claim settlement phone was unavailable. I was trying since last six months. Thankfully, because of you they have given a light on my case and finally they have settled the claim around 74% of the total cost I have paid for car repair. CARS24 Services customer support has been notified about the posted complaint. Verified Support Dec 17, 2021 CARS24 Services Customer Care's response Hello Sir, Hope you are doing well. We apologize for the inconvenience caused. Could you please share your detailed concern along with your registered mobile number and booking ID at [protected]@cars24.com, so we can look into the matter and assist you better? Thank you and have a good day ahead. Regards, CARS24 Team
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