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CASHe Complaints & Reviews

www.cashe.co.in

1.8

Updated: Sep 29, 2025

Complaints 2686

Resolved

702

Unresolved

1984

So far, so good. CASHe is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CASHe will keep up the work and continue to help more customers with their concerns even better 🤝

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CASHe reviews & complaints page 102

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I am using Cashe loan I wait for the autodebit emi but it's not done then i made my emi payment through phone pay on app given repayment account transaction is sucessfull but still amount is not credited to my loan account and in app its showing due.everytime this issue I was facing

+1 photos

CASHe customer support has been notified about the posted complaint.

Sep 13, 2022

Updated by Ashutosh Kale I wait on 11 Sept for auto debit but its not debited from nach registered account then I paid my emi on 12th Sep 2022 but still payment not updated in system and i receiving msg for payment pls find the attachment.

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My Name is Raiju Gregory. My loan EMI is Rs. 8016 and EMI date is 5th of every month. On this month that is September 2022 EMI wasn't auto debited till 7th. I recieved a link from cashe asking to transfer the emi amount through that Razorpay link. I transfered the amou nt on 7th and the very next day th a t is 8th of September the amount got auto debited again. So there is an excess amount of 8016 at there end. I have mailed them regarding the refund of the excess amount taken. I got the reply from them that it the refund will be done within 72 working hours. But 4 adys have passed and no refund came nor any reply from them to my mails after that.

+2 photos

Sep 16, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2022

CASHe Customer Care's response Dear Raiju, We wish to inform that the excess payment has been refunded to your bank account.

Thank You,
CASHe Support Team

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K

khushi26071991

Oct 17, 2022

plz return money double emi payment hogaya h network issue k karan

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My EMI.for.personal.loan was 8016. 5ht is the auto debit date. But this month auto debit not happened till 7th. I got a link from cashe asking to transfer through that razorpay link. I transferred the amount on 7th and I got the acknowledgement mail from cashe also. Then the next day that is 8th the amount got auto debited. I wrote a mail regarding the excess amount taken and asked for refunds. Got the reply that it will be refunded within 72 working hours... 4 days passed and no refund came.

Sep 16, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2022

CASHe Customer Care's response Dear Raiju, We wish to inform that the excess payment has been refunded to your bank account.

Thank You,
CASHe Support Team

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I paid my due amount on 9th sept via razorpay link amounted rs 6116. But app is not yet updated since last 3 days and unnecessary charges is added everyday. Even I am getting messages and mails from bhanix to pay the amount. I raised complaint to [protected]@cashe but they are not solving my problem and instead just raising tickets.

+1 photos

Oct 10, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2022

CASHe Customer Care's response Dear Reshmi, We confirm receipt of your payment of Rs.6, 116/- on dated 09/09/2022.

Thank You,
CASHe Support Team

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Address: chapra

Dear CAshe Team

my loan amount is 47000
emi 8961 *6
total amount 53766
im already paid 5 emi on let basis.
8961*5=44805
But you are asking for more 17500 rupees from me

Dec 27, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2022

CASHe Customer Care's response Dear Sir, We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Address: Chennai

Website: cashe

Hi sir/medam,

my cln #7391682, loan is rejected,
i will paid 1180 amount for premium service provide asked for shashi executive teling me. So i send for money please refund my amount

mail id: [protected]@gmail.Com
name: gunasekar

+1 photos

Dec 26, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2022

CASHe Customer Care's response Dear Shanmugam, While we would have loved to do business with you, we regret to inform you that after careful consideration, your application has been unsuccessful as it does not meet our current lending criteria. Hence you will not be able to avail loans from CASHe at the moment.

Thank You,
CASHe Support Team

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I have made the payment before, i have done 2 EMI by google pay this month updated but for next still they are reviewing...1000 mail i have costumer support, totally waste.

Mention on application no paperwork no phone call and NO COSTMER SUPPORT.

See attached waste application and waste costumer care

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Nov 12, 2022

Verified Support

Dear Sir, We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Hi,

Last month i have made payment for my emi amount prior to due date.[protected] my due date was 7.8.2022.

I don't know about auto debit so i made payment. But next day they auto debited again .

I raised complaint. For one month i am giving complaint no response from them. But yesterday i dint pay my emi for this month but getting continuous calls and messages asking me to pay urgently.

I want my payment to be reflected or return my payment.

Till then I won't pay my emi .

Thanks
Aarthi

+1 photos

Dec 21, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2022

CASHe Customer Care's response Dear Aarti, We wish to inform that the excess payment has been refunded to your bank account.

Thank You,
CASHe Support Team

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I already paid my 2nd EMI in advance through cashe app, payment already paid and deduct from account but still payment not reflected on app and they giving statment we didn't received the payment.

Please find the below screenshot of payment.

+1 photos

Dec 22, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2022

CASHe Customer Care's response Dear Indrajeet, We confirm receipt of your payment.

Thank You,
CASHe Support Team

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Company Executive call me and said pay only principal amount today offer is waiveoff your all plenty amount so i pay my principal amount, after paid money, executive told me pay plenty then you will get NOc letter.

Dec 16, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2022

CASHe Customer Care's response Dear Sir, We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Address: Cashe

Received message to pay manually via upi before emi date I paid manually to case upi only but again they debited via auto debit raised multiple complaints but no response from them and no customer care number to reach

Dec 23, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2022

CASHe Customer Care's response Dear Ganesh, We wish to inform that the excess payment has been refunded to your bank account.

Thank You,
CASHe Support Team

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I have closed my cashee loan on 26/08/2022.But after closed EMI of Rs 8958 was debited my account on 30/08/2022.Kindly refund my excess EMI of Rs:8958.Loan No:1274723
Regards
Rajeshkumar P S
[protected]

Dec 28, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Sep 08, 2022

Updated by Raj5950 Excess EMI was auto debited on 30/08/2022.Why you are asking "paynent not reflected" I have attached screenshot of bank statement.

Verified Support

Nov 12, 2022

CASHe Customer Care's response Dear Rajesh, We wish to inform that the excess payment has been refunded to your bank account.

Thank You,
CASHe Support Team

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I want to raise a compaint against cashe app under section 66 and 72a

That is against to Information Technology Act, Section 66: Protection against data theft has been provided under this section. This section imposes the penalty of imprisonment o[censored]p to 3 years or fine up to `5 lakh or both on the person who commits the crime of data theft.

Under section 72A of the (Indian) Information Technology Act, 2000, disclosure of information, knowingly and intentionally, without the consent of the person concerned and in breach of the lawful contract has been also made punishable with imprisonment for a term extending to three years and fine extending to Rs 5, 00, 000.

CASHe customer support has been notified about the posted complaint.

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Address: [email protected]

Website: www.cashe.co.in

Dear cashe,

I was made a emi payment of Rs:-6680 on 01/09/2022 through paytm on your kotak bank find the attached screenshot and bank statement.

Account no:- [protected]
Ifsc code :- KKBK0000958

Transaction date :-01/09/2022
Transaction id :-S94320450
UPI Reference id :[protected]

But till now payment not reflected, emi showing due i am already sent you mails many times. Only got SLC number.
So. Please update payment status as soon as possible. And dont be cibil score affected for this.

Thanks & Regards
Prakash kumar

+1 photos

Dec 19, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2022

CASHe Customer Care's response Dear Prakash, We confirm receipt of your payment of Rs.6, 680/- on dated 01/09/2022.

Thank You,
CASHe Support Team

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Address: Mumbai,hydrabad

I have paid emi on 31st of august and still my payment status is not updated even after sending screen shots many times and calling and sent mails also raised tickets 5 to 7 times pls update my payment otherwise i have to complaint it to RBI

+1 photos

Dec 20, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2022

CASHe Customer Care's response Dear Davinder, We confirm receipt of your payment of Rs.6, 450/- on dated 31/08/2022.

Thank You,
CASHe Support Team

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I paid the pending amount that is 26722 on[protected] but the status isn't updated yet. I raised request many times but none of them reached to me regarding this. This is literally annoying.

Please look into the screenshot attached and kindly update the same on cashe app.

Thanks and Regards
Sailatha.K

Dec 24, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2022

CASHe Customer Care's response Dear Sai Latha, We confirm receipt of your payment of Rs.26, 722 on dated 01/09/2022.

Thank You,
CASHe Support Team

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Address: Bhanix finance

Sir

I have taken loan from cashe app, on Emi date i received msg that can Auto debit, pay through upi, i made on 03/05/22 My 3 Emis in advance... And today on 05/09/22 money debited from my account as mandate failed charge...pls help me..close my all mandate and loan documents

+1 photos

Dec 19, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2022

CASHe Customer Care's response Dear Omanand, We confirm receipt of your payment and the loan has closed.

Thank You,
CASHe Support Team

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Hi
I have paid my emi via upi on 31st august, but they have debited the same amount from my account on due date 2nd September,

CASHe customer support has been notified about the posted complaint.

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A

Abishek Gunalan

Sep 3, 2022

Amount debited twice from my one was I made payment through upi and another they have auto debited l, need refund immediately

D

DAVINDER BRAR

Sep 5, 2022

I have paid my emi on 31st august and still app is showing me overdue...i habe raised 5 complaint tickets ...shared screenshot of payment on whats app on support mail ...still not updated my payment this is harassment no one picking call no one helping

I have paid emi via UPI but money debited from my account - Comment #4047049 - Image #0

CASHe Customer Care

from Powai, Maharashtra

Nov 12, 2022

Verified Support

Dear Sir, We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Hi,

I have requested for noc to cashe but they are not responding to my call and mails. Please look into the my case. I need noc for this loan. My details are following-

Loan ID Number- 970947
Name- Rahul parewa
Mail id - [protected]@gmail.com

Thanks,
Rahul parewa

Dec 29, 2022

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Sep 02, 2022

Updated by rahul parew Hi,

I have requested for noc to cashe but they are not responding to my call and mails. Please look into the my case. I need noc for this loan. My details are following-

Loan ID Number- 970947
Name- Rahul parewa
Mail id - [protected]@gmail.com

Thanks,
Rahul parewa

Verified Support

Nov 12, 2022

CASHe Customer Care's response Dear Rahul, As requested, No dues certificate has already shared with you on your register email ID.

Thank You,
CASHe Support Team

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Hi Team,

Date of Incident: Last two Months to till now
Received calls from: [protected], [protected], [protected], [protected]

I was receiving the above said numbers from Last two months and asked to contact HARISH GOKUL to repay the LOAN and Harrasing on daily basis.

Kindly help me to stop calls from Cashe Finance App.

Regards

Vibin Raveendran
[protected]

CASHe customer support has been notified about the posted complaint.

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