CASHe Complaints & Reviews

Completed payment of 8684 on 10th august 2022. till now it is not reflecting in application. sent over 3 emails. no response.

I have the made the loan payment of 14430rs on August 9th 2022 which is my last EMI amount and the EMI date is 9th and the payment is not reflecting in CASHe app and I’m going on getting calls and messages to make payment and also I have sent 5 screenshots to 5 agents in WhatsApp till now the proof of made payment via UPI and also raised 3 tickets I am not getting any response and also I contacted bank they informed that money has been reached to receipent bank account already.
Please help me update CASHe app with payment which I made.
Loan number : 880038

Hi Team,

I have applied loan three days before. Still showing verification status in the application. Im getting messages "upload documents in the application or send mail to [protected]@cashe.co.in "

Im not able to upload the documents in Cashe application.

so I have sent bank statement and aadhar to the mail id [protected]@cashe.co.in for many times. still getting messages from your end stating...

I have taken loan amount of 18000 rupees in cashe app for the tenure of 3 months with the repayment of 6405 per month and i have paid all the emi's but the thing is they are trying to debit money in my account but due to insufficient funds im getting return charges of 500 everytime so i have lost 1500 till now. Even though i closed my loan in the month of july. I got debitted 500 twicein the month of july and once in the month of august

I have closed my loan with cashe on the 30th of April this year. But still it is showing active when i checked my credit profile and hence itbis affefting my credit score as well. I tried tp contact them over phone, email and whatsapp but nobody ia responding and they even blocked me on whatsapp as well. I need help

Hi team,

I'm very upset because even after making payment before the due date which is on July 29th 2022. However the payment was not updated from your end even after providing the proofs like the screen shot and the bank statement in which it clearly states that the amount was debited from account but it's not updated from your end for more then 10 days even after sending so many emails and messages through what's up to your...

I paid my last loan amount on 08 aug 2022.tried with paying UPI several times since it didn't wrk I paid in the kotak acct.
my emi due date is 11 aug. still showing due in the application. payment details not reflected in the application . And I am getting emails for auto debit. This is happening with me the second time. This is my final EMI amount. I sent several email to support @cashe.only ticket numbers are raising no reply. Please confirm my receipt of payment and help me with the NOC of closing the loan

Hi Team,

I'm very disappointed by how the things are handled by the customer service team. It's been more then 10 days but still my issue is not resolved and even after sending so many emails and what's up chat with them they we still not updated my payment information and due to which now my account is showing as defaulter and penalty is been adding up. However the payment was already made before the due date itself which was on July 29 2022 and the mode of payment was UPI from Paytm bank and the transaction id[protected]. I had sent so many emails with the screenshots and bank statement showing that the amount has been deducted from my account but no proper response from Cashe's customer service team. Kindly update my payment which was made on July 29 2022 and also remove the defaulter mark from my account along with the penalty charges. I have added document of the payment made and i hope this time your team will get it updated

Dear cashe
my loan repayment day on 7th aug, so payment done by myself but suddenly I seen message on 8th amount is also autodebit from my account.

I am attaching my payment details for your reference.

Please refund my amount as soon as possible because my another emi will deduct.

Already my emi was deducted and again auto debit was taken plac e ...total 2 emi s are received ecashe by me ...one is payment done by me and another after payment one more emi auto debit from my account ...so please respond ...solve issue soon

I have taken a loan of 50000 in the cashe app. Later I paid EMI by paying UPI. after that again they deducted EMI(9533/-). I have been following up with their support mail id but I am not getting a proper response kindly help on this.

Regards
Shubashish

I have made excess payment towards my repayment on[protected], I got several messages to repay through manually, I did the same after that again money got deducted from my account via auto debit. Please find the transaction details below.
mode of payment : phone pe upi, UTR number:[protected]

please refund the same amount to the my bank account .

I'm Biplab Das, an old customer of cashe company, i have already paid emi on 8 th june'22 Rs @1791 .but till now not to reflect in app.

Dear cashe

Yesterday was my loan repayment day, so payment done by myself but suddenly I seen message amount is also autodebit from my account.

I am attaching my payment details for your reference.

Please refund my amount as soon as possible because my another emi will deduct.

Mani Bhushan
[protected]

I have paid full loan amount on 01 aug 2022.
my emi due date is 4 aug. still showing due in the application. payment details not reflected in the application . still getting mail to pay due amount. what is going on. kindly update my payment details.
even though i paid full loan amount. getting mails oftenly to pay due amount. i don't know what is going on. please update and fix the issue urgently. really frustrated
i have sent many times my bank statement to [protected]@cashe.co.in

still not reflected payment details in cashe application

Dear sir

मेरा नाम अरूण जगन्नाथ सांळूखे
मैने cashe से लोन लिया है 5 July 2022.
मेरा पहिला emi का भुगतान 7 August 2022 को करना था लेकिन मैने समय से पहले भुगतान कर दिया 31 July 2022 upi के जरिए कर दिया मेरा upi id [protected]@aubank है और company का cashe का upi id [protected]@kotak है भुगतान करने के बाद app screen पर दिखाया की 24 घंटे में अपडेट कर दिया जाएगा लेकिन अभी तक अपडेट नही हुआ मैने कही सारे mail किए लेकिन अभी तक कोई जवाब नही आया कृपया करके मेरा मदत किजिए और मेरा भुगतान किया हुआ पैसा वापस दिलवाए
आपका आभारी

I have taken loan 50000 in the cashe app. Later I paid EMI by paying UPI. after that again they deducted EMI(6702/-). I have been following with their support mail id but i am not getting proper response kindly help on this.

Regards
Pradeep Kumar.V
+91-[protected]
[protected]@gmail.com

Name mahesh Ashok nasane
Contact no [protected]
Cashe previous loan closed and after new loan request 3rd August but not disbursed loan amount not credited in my account
But EMI is generated
Customer care conversation to upload the statement with salary credited but not uploaded the statement doc
Cashe app unable to upload the documents
Please help us CASHe team and upload the statement and as soon as possible disbursed the loan

I have paid my last due on 3rd august 2022, and received a mail of acknowledgement but again 5th August they debited the same amount again from my account. I have mail them with statement.

EMI deducted via auto debit facility also and then via UPI cashe razorpay also
Kindly refund excess EMI of INR 15253
asap.. no response from their support yet

Attatched bank statement of 4, 5 August, 2022
And the emi paid via UPI