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CASHe Complaints & Reviews

1.8
Updated: Oct 17, 2025
Complaints 2692
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C
Capetown1
from Ankleshwar, Gujarat
Aug 15, 2022
Resolved
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Address: Vrindavan society ANkleshwar Gujarat

LOAN- CL943533

KIndly update the closed status in my cibil Reports as soon as possible.

As mentioned above loan account number is reflecting actib=ve in my cibil kindly update close in my cibil reports of all the credit bureau agencies.
Dec 29, 2022
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Aug 16, 2022
Updated by Capetown1
Not received call from customer care and nobody notified me from cashe Customer support.
Verified Support
Nov 15, 2022
CASHe Customer Care's response
Dear Deepak, Kindly share your latest complete Cibil report in PDF format on [protected]@cashe.co.in with password and we shall rectify the discrepancies, if any.

Do not send screenshot(s).

Thank You,
CASHe Support Team
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    Arjun Chaurasia 2431
    Aug 13, 2022
    Resolved
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    Resolved

    I had already repaid my due on 11th august 2022 but i am still getting calls for repayment infact i had informed the same but they are still not working and trying to resolve .
    Dec 27, 2022
    Complaint marked as Resolved 
    CASHe customer support has been notified about the posted complaint.
    Verified Support
    Nov 15, 2022
    CASHe Customer Care's response
    Dear Ariun, We confirm receipt of your payment of Rs, 7, 166/- on dated 11/08/2022.

    Thank You,
    CASHe Support Team
    Hi i am struck in emandate and esign step. Not sure how to complete it. It's struck and no one is replying from cashee app also. Can u pls help. It's urgent
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      V
      Vir Mishra
      from Allahabad, Uttar Pradesh
      Aug 13, 2022
      Resolved
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      Resolved

      My profile deleted from your app. I will not take loan so please remove my account also return my money 1454 extra deducted after closing.You are cheating deliberately. I will also share some mail and message WhatsApp where you agreed for return my money
      Account no [protected]
      Dec 27, 2022
      Complaint marked as Resolved 
      CASHe customer support has been notified about the posted complaint.
      Verified Support
      Nov 15, 2022
      CASHe Customer Care's response
      Dear Virendra, We wish to inform that the excess payment has been refunded to your bank account.

      Thank You,
      CASHe Support Team
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        S
        Sadh_5
        Aug 12, 2022
        Resolved
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        Resolved

        Address: 4th Floor, Paville House, Common Road, Dadar West, Twin Tower Ln, Prabhadevi, Mumbai., Mumbai.
        Website: www.cashe.co.in

        I have made an excess payment to in cashe(Upi payment to bhanix) on august 3rd. I dropped an mail to cashe help desk explaining the excess payment of 17369. I got reply on august 5th, that amount will be refunded in 48hours.Till now its not refunded. Its so frustrating, I have sent more than 10 mails for them, no response at all.There is no contact number, its like we have to wait till when cashe ready to refund .I have medical emergency, no way, I am still waiting for the refund.
        Dec 23, 2022
        Complaint marked as Resolved 
        CASHe customer support has been notified about the posted complaint.
        Verified Support
        Nov 15, 2022
        CASHe Customer Care's response
        Dear Sadhanbose, We wish to inform that the excess payment has been refunded to your bank account.

        Thank You,
        CASHe Support Team
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          NeeluNisar
          from Kollam, Kerala
          Aug 12, 2022
          Resolved
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          Resolved

          CLN 9686417
          I paid my final EMI on 8th auguast 4 days prior to EMI date. And still now payment not reflecting. And getting automated calls and emails. Somehow today somebody called and asked me to share the screen shot of payment. And I did and she told me to send email to [protected]@cashe.co.in, if there is anything else. I have send more than 20 emails... Only I am getting automated reply. Ticket raised nk one is calling me back. And they initiated an auto debit and again the check bounce. Last month also they did same. And confirmed me. They will remove the auto debit.
          Atleast show some responsibility to reply back to customer.
          I always due the payment prior to due date and still these kind of response.
          Pls help to close the loan and the auto debit.. Pls
          Aug 13, 2022
          Complaint marked as Resolved 
          Resolved
          CASHe customer support has been notified about the posted complaint.
          Verified Support
          Nov 11, 2022
          CASHe Customer Care's response
          Dear Neelima, We wish to inform you that Auto debit facility deactivate once loan completed.

          We request you to please revert with your bank statement reflecting the bounce charges and we shall look into it.

          Thank You,
          CASHe Support Team
          Sir
          I have made my all EMi done in Advance, and now want to close all mandates, pls help because after clearing full payment...yet money debited as mandate fail charge pls help me sir
          My excess EMI was auto debited on 30/08/2022. Screenshot attched
          Raj5950's reply, Sep 8, 2022
          I have closed my cashee loan on 26/08/2022.But after closed EMI of Rs 8958 was debited my account on 30/08/2022.Kindly refund my excess EMI of Rs:8958.Loan No:1274723
          Regards
          Rajeshkumar P S
          9496404113
          I chave closed my cashee loan on 26/08/2022.But after closed EMI of Rs 8958 was debited my account on 30/08/2022.Kindly refund my excess EMI of Rs:8958.Loan No:1274723
          Regards
          Rajeshkumar P S
          [protected]
          Is it resolved? I am facing same issue. Really depressed and frustrated
          Is it resolved? I'm facing same issue
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            V
            vinay badola
            Aug 12, 2022
            Resolved
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            Resolved

            Address: th Floor, Paville House, Common Road, Dadar West, Twin Tower Ln, Prabhadevi, Mumbai

            I have allready play my due emi but i have recived daily call / whatsaap /mail for repayment. i am allready provide gooogle paymet snap for refrance for all cashe mamber. After recived snap shoot he or she not provie any update regarding this matter & i am allready sent mail many time but not respond.
            Dec 28, 2022
            Complaint marked as Resolved 
            CASHe customer support has been notified about the posted complaint.
            Verified Support
            Nov 15, 2022
            CASHe Customer Care's response
            Hi Vinay, We confirm receipt of your payment and your loan has been closed.

            Thank You,
            CASHe Support Team
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              A
              Anjali Chakkoth
              Aug 12, 2022
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              Completed payment of 8684 on 10th august 2022. till now it is not reflecting in application. sent over 3 emails. no response.
              CASHe customer support has been notified about the posted complaint.
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                S
                Swatikat
                Aug 11, 2022
                Resolved
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                Resolved

                I have the made the loan payment of 14430rs on August 9th 2022 which is my last EMI amount and the EMI date is 9th and the payment is not reflecting in CASHe app and I’m going on getting calls and messages to make payment and also I have sent 5 screenshots to 5 agents in WhatsApp till now the proof of made payment via UPI and also raised 3 tickets I am not getting any response and also I contacted bank they informed that money has been reached to receipent bank account already.
                Please help me update CASHe app with payment which I made.
                Loan number : 880038
                Dec 18, 2022
                Complaint marked as Resolved 
                CASHe customer support has been notified about the posted complaint.
                Aug 12, 2022
                Updated by Swatikat
                Hi, I am going on getting calls and messages again and again please help me out with this and also threatening that your CIBIL score will affect severely please help
                Aug 12, 2022
                Updated by Swatikat
                Again I made a payment via Razorpay as they are threatening me please I made payment twice please consider my request and send my one amount back 😭 14430
                There are two payments done UPI and razorpay and still amount is not reflecting in app help me please

                Aug 12, 2022
                Updated by Swatikat
                Please team help me to get my 1 amount refund back to me from Cashe
                Verified Support
                Nov 15, 2022
                CASHe Customer Care's response
                Dear Swati, We confirm receipt of your payment.

                Thank You,
                CASHe Support Team
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                  S
                  senthilkumarj12
                  from Chennai, Tamil Nadu
                  Aug 11, 2022
                  Aug 1, 2023
                  This thread was updated on Aug 1, 2023
                  Resolved
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                  Resolved

                  **Loan Applied - Still showing verification status - Please check and process the loan***URGENT**

                  Hi Team,

                  I have applied loan three days before. Still showing verification status in the application. Im getting messages "upload documents in the application or send mail to [protected]@cashe.co.in "

                  Im not able to upload the documents in Cashe application.

                  so I have sent bank statement and aadhar to the mail id [protected]@cashe.co.in for many times. still getting messages from your end stating...
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                  R
                  Real sam501
                  Aug 11, 2022
                  Resolved
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                  Resolved

                  Address: Mumbai

                  I have taken loan amount of 18000 rupees in cashe app for the tenure of 3 months with the repayment of 6405 per month and i have paid all the emi's but the thing is they are trying to debit money in my account but due to insufficient funds im getting return charges of 500 everytime so i have lost 1500 till now. Even though i closed my loan in the month of july. I got debitted 500 twicein the month of july and once in the month of august
                  Dec 17, 2022
                  Complaint marked as Resolved 
                  CASHe customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 15, 2022
                  CASHe Customer Care's response
                  Dear Samuel, We wish to inform that the excess bounce charges has been refunded to your bank account.

                  Thank You,
                  CASHe Support Team
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                    S
                    Syam Kadakkal
                    from Trivandrum, Kerala
                    Aug 10, 2022
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                    Website: web.cashe.co.in/google/?utm_medium=cpc&utm_source=Google&utm_campaign=PRT_August_Brand_Web_Search&utm_term=cashe&utm_content=14122197721126190716180kwd-300251242043537057649820&gclid=Cj0KCQjwr

                    I have closed my loan with cashe on the 30th of April this year. But still it is showing active when i checked my credit profile and hence itbis affefting my credit score as well. I tried tp contact them over phone, email and whatsapp but nobody ia responding and they even blocked me on whatsapp as well. I need help
                    CASHe customer support has been notified about the posted complaint.
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                      N
                      namirc6
                      Aug 10, 2022
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                      Defaulted status

                      Hi team,

                      I'm very upset because even after making payment before the due date which is on July 29th 2022. However the payment was not updated from your end even after providing the proofs like the screen shot and the bank statement in which it clearly states that the amount was debited from account but it's not updated from your end for more then 10 days even after sending so many emails and messages through what's up to your...
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                      NeeluNisar
                      from Kollam, Kerala
                      Aug 9, 2022
                      Resolved
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                      Resolved

                      I paid my last loan amount on 08 aug 2022.tried with paying UPI several times since it didn't wrk I paid in the kotak acct.
                      my emi due date is 11 aug. still showing due in the application. payment details not reflected in the application . And I am getting emails for auto debit. This is happening with me the second time. This is my final EMI amount. I sent several email to support @cashe.only ticket numbers are raising no reply. Please confirm my receipt of payment and help me with the NOC of closing the loan
                      Aug 12, 2022
                      Complaint marked as Resolved 
                      Updated
                      CASHe customer support has been notified about the posted complaint.
                      Aug 09, 2022
                      Updated by NeeluNisar
                      Cashe — Payment not reflecting
                      N
                      NeeluNisar
                      from Kollam, Kerala
                      Aug 9, 2022
                      Mark as Resolved

                      I paid my last loan amount on 08 aug 2022.tried with paying UPI several times since it didn't wrk I paid in the kotak acct.
                      my emi due date is 11 aug. still showing due in the application. payment details not reflected in the application . And I am getting emails for auto debit. This is happening with me the second time. This is my final EMI amount. I sent several email to support @cashe.only ticket numbers are raising no reply. Please confirm my receipt of payment and help me with the NOC of closing the loan

                      CLN number 9686417

                      Aug 10, 2022
                      Updated by NeeluNisar
                      Nobody has responded so far for the complaint I have aided. I am getting continuous calls and emails for repayment. Where I have already completed the loan and no option to reply back... Pls help
                      Aug 11, 2022
                      Updated by NeeluNisar
                      Pls someone help on this... I am fed up with this automated calls and emails...
                      Paid the EMI befr for 4 days of due date. Still not reflecting... And no proper channel to communicate... I should have raised 100 of emails.. No use... Pls help
                      My emi was due on 2 sep and I paid on 9th sept amt rs 6116 via razorpay link. I tired through upi id several times but it's not working. Even after paying the app is not yet updated and it still reflecting overdue and they are adding charges everyday. I mailed to [protected]@cashe but they are only raising tickets and not responding to mails. Everyday I am getting mails and messages from Bhanox finance to pay the EMI. This app don't have proper customer care number also to communicate.
                      [protected] upi id for reference
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                        namirc6
                        Aug 9, 2022
                        Resolved
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                        Resolved

                        Hi Team,

                        I'm very disappointed by how the things are handled by the customer service team. It's been more then 10 days but still my issue is not resolved and even after sending so many emails and what's up chat with them they we still not updated my payment information and due to which now my account is showing as defaulter and penalty is been adding up. However the payment was already made before the due date itself which was on July 29 2022 and the mode of payment was UPI from Paytm bank and the transaction id[protected]. I had sent so many emails with the screenshots and bank statement showing that the amount has been deducted from my account but no proper response from Cashe's customer service team. Kindly update my payment which was made on July 29 2022 and also remove the defaulter mark from my account along with the penalty charges. I have added document of the payment made and i hope this time your team will get it updated
                        Dec 23, 2022
                        Complaint marked as Resolved 
                        CASHe customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 15, 2022
                        CASHe Customer Care's response
                        Dear Namitha, We confirm receipt of your payment.

                        Thank You,
                        CASHe Support Team
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                          V
                          veera sukumar
                          Aug 9, 2022
                          Resolved
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                          Resolved

                          Dear cashe
                          my loan repayment day on 7th aug, so payment done by myself but suddenly I seen message on 8th amount is also autodebit from my account.

                          I am attaching my payment details for your reference.

                          Please refund my amount as soon as possible because my another emi will deduct.
                          Dec 27, 2022
                          Complaint marked as Resolved 
                          CASHe customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 15, 2022
                          CASHe Customer Care's response
                          Dear Veerasukumar, We wish to inform that the excess payment has been refunded to your bank account.

                          Thank You,
                          CASHe Support Team
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                            veera sukumar
                            Aug 9, 2022
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                            Already my emi was deducted and again auto debit was taken plac e ...total 2 emi s are received ecashe by me ...one is payment done by me and another after payment one more emi auto debit from my account ...so please respond ...solve issue soon
                            CASHe customer support has been notified about the posted complaint.
                            I'm attaching documents related that cashe received my two emi
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                              S
                              Shubashish Roy
                              Aug 9, 2022
                              Resolved
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                              Resolved

                              Address: Vill+PO Rajhat Mahasay Para, PS Polba, Near Lahiri Baba Ashram, PS Polba, Near Lahiri Baba Ashram

                              I have taken a loan of 50000 in the cashe app. Later I paid EMI by paying UPI. after that again they deducted EMI(9533/-). I have been following up with their support mail id but I am not getting a proper response kindly help on this.

                              Regards
                              Shubashish
                              Dec 31, 2022
                              Complaint marked as Resolved 
                              CASHe customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 15, 2022
                              CASHe Customer Care's response
                              Dear Shubashish, We confirm receipt of your payment.

                              Thank You,
                              CASHe Support Team
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                                mahsan06
                                from Bengaluru, Karnataka
                                Aug 9, 2022
                                Resolved
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                                Resolved

                                Address: Mumbai

                                I have made excess payment towards my repayment on[protected], I got several messages to repay through manually, I did the same after that again money got deducted from my account via auto debit. Please find the transaction details below.
                                mode of payment : phone pe upi, UTR number:[protected]

                                please refund the same amount to the my bank account .
                                Dec 26, 2022
                                Complaint marked as Resolved 
                                CASHe customer support has been notified about the posted complaint.
                                Aug 17, 2022
                                Updated by mahsan06
                                As per reply, 72 hours already been exhausted, nearly one week over, still no updates has been made regarding my complaint, Please refund the same amount which being paid via manually .
                                I have already provided UTR /reference number of my transaction, anyone can simply fetch required information through that for proof, but don't know why its being delay in confirming the excess payment .

                                Verified Support
                                Nov 15, 2022
                                CASHe Customer Care's response
                                Dear Mahesh, We confirm receipt of your payment.

                                Thank You,
                                CASHe Support Team
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                                  Bipla9804
                                  from Kolkata, West Bengal
                                  Aug 8, 2022
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                                  I'm Biplab Das, an old customer of cashe company, i have already paid emi on 8 th june'22 Rs @1791 .but till now not to reflect in app.
                                  CASHe customer support has been notified about the posted complaint.
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                                    bhusanboby
                                    Aug 8, 2022
                                    Jul 3, 2023
                                    This thread was updated on Jul 3, 2023
                                    Resolved
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                                    Resolved

                                    Dear cashe

                                    Yesterday was my loan repayment day, so payment done by myself but suddenly I seen message amount is also autodebit from my account.

                                    I am attaching my payment details for your reference.

                                    Please refund my amount as soon as possible because my another emi will deduct.

                                    Mani Bhushan
                                    [protected]
                                    Dec 17, 2022
                                    Complaint marked as Resolved 
                                    CASHe customer support has been notified about the posted complaint.
                                    Aug 08, 2022
                                    Updated by bhusanboby
                                    Dear cashe

                                    Yesterday was my loan repayment day, so payment done by myself but suddenly I seen message amount is also autodebit from my account.

                                    I am attaching my payment details for your reference.

                                    Please refund my amount as soon as possible because my another emi will deduct.

                                    Verified Support
                                    Nov 16, 2022
                                    CASHe Customer Care's response
                                    Dear Bhusanboby, We wish to inform that the excess payment has been refunded to your bank account.

                                    Thank You,
                                    CASHe Support Team
                                    Hi
                                    Is this issue resloved for u.
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