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CASHe Complaints & Reviews

1.8
Updated: Oct 17, 2025
Complaints 2692
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CASHe reviews & complaints page 104

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R
Raj5950
from Trivandrum, Kerala
Sep 7, 2022
Resolved
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I have closed my cashee loan on 26/08/2022.But after closed EMI of Rs 8958 was debited my account on 30/08/2022.Kindly refund my excess EMI of Rs:8958.Loan No:1274723
Regards
Rajeshkumar P S
[protected]
Dec 28, 2022
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Sep 08, 2022
Updated by Raj5950
Excess EMI was auto debited on 30/08/2022.Why you are asking "paynent not reflected" I have attached screenshot of bank statement.
Verified Support
Nov 12, 2022
CASHe Customer Care's response
Dear Rajesh, We wish to inform that the excess payment has been refunded to your bank account.

Thank You,
CASHe Support Team
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    H
    hymaa9
    Sep 6, 2022
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    I want to raise a compaint against cashe app under section 66 and 72a

    That is against to Information Technology Act, Section 66: Protection against data theft has been provided under this section. This section imposes the penalty of imprisonment o[censored]p to 3 years or fine up to `5 lakh or both on the person who commits the crime of data theft.

    Under section 72A of the (Indian) Information Technology Act, 2000, disclosure of information, knowingly and intentionally, without the consent of the person concerned and in breach of the lawful contract has been also made punishable with imprisonment for a term extending to three years and fine extending to Rs 5, 00, 000.
    CASHe customer support has been notified about the posted complaint.
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      A
      Active PK
      Sep 6, 2022
      Resolved
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      Resolved

      Address: [email protected]
      Website: www.cashe.co.in

      Dear cashe,

      I was made a emi payment of Rs:-6680 on 01/09/2022 through paytm on your kotak bank find the attached screenshot and bank statement.

      Account no:- [protected]
      Ifsc code :- KKBK0000958

      Transaction date :-01/09/2022
      Transaction id :-S94320450
      UPI Reference id :[protected]

      But till now payment not reflected, emi showing due i am already sent you mails many times. Only got SLC number.
      So. Please update payment status as soon as possible. And dont be cibil score affected for this.

      Thanks & Regards
      Prakash kumar
      Dec 19, 2022
      Complaint marked as Resolved 
      CASHe customer support has been notified about the posted complaint.
      Verified Support
      Nov 12, 2022
      CASHe Customer Care's response
      Dear Prakash, We confirm receipt of your payment of Rs.6, 680/- on dated 01/09/2022.

      Thank You,
      CASHe Support Team
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        D
        DAVINDER BRAR
        Sep 5, 2022
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        Address: Mumbai,hydrabad

        I have paid emi on 31st of august and still my payment status is not updated even after sending screen shots many times and calling and sent mails also raised tickets 5 to 7 times pls update my payment otherwise i have to complaint it to RBI
        Dec 20, 2022
        Complaint marked as Resolved 
        CASHe customer support has been notified about the posted complaint.
        Verified Support
        Nov 12, 2022
        CASHe Customer Care's response
        Dear Davinder, We confirm receipt of your payment of Rs.6, 450/- on dated 31/08/2022.

        Thank You,
        CASHe Support Team
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          S
          Sailatha Koruboina
          Sep 5, 2022
          Resolved
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          Resolved

          I paid the pending amount that is 26722 on[protected] but the status isn't updated yet. I raised request many times but none of them reached to me regarding this. This is literally annoying.

          Please look into the screenshot attached and kindly update the same on cashe app.

          Thanks and Regards
          Sailatha.K
          Dec 24, 2022
          Complaint marked as Resolved 
          CASHe customer support has been notified about the posted complaint.
          Verified Support
          Nov 12, 2022
          CASHe Customer Care's response
          Dear Sai Latha, We confirm receipt of your payment of Rs.26, 722 on dated 01/09/2022.

          Thank You,
          CASHe Support Team
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            O
            Omanand236
            Sep 5, 2022
            Resolved
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            Address: Bhanix finance

            Sir

            I have taken loan from cashe app, on Emi date i received msg that can Auto debit, pay through upi, i made on 03/05/22 My 3 Emis in advance... And today on 05/09/22 money debited from my account as mandate failed charge...pls help me..close my all mandate and loan documents
            Dec 19, 2022
            Complaint marked as Resolved 
            CASHe customer support has been notified about the posted complaint.
            Verified Support
            Nov 12, 2022
            CASHe Customer Care's response
            Dear Omanand, We confirm receipt of your payment and the loan has closed.

            Thank You,
            CASHe Support Team
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              A
              Abishek Gunalan
              Sep 3, 2022
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              Hi
              I have paid my emi via upi on 31st august, but they have debited the same amount from my account on due date 2nd September,
              CASHe customer support has been notified about the posted complaint.
              Amount debited twice from my one was I made payment through upi and another they have auto debited l, need refund immediately
              I have paid my emi on 31st august and still app is showing me overdue...i habe raised 5 complaint tickets ...shared screenshot of payment on whats app on support mail ...still not updated my payment this is harassment no one picking call no one helping
              Dear Sir, We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

              Thank You,
              CASHe Support Team
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                R
                rahul parew
                from Jaipur, Rajasthan
                Sep 2, 2022
                Resolved
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                Resolved

                Hi,

                I have requested for noc to cashe but they are not responding to my call and mails. Please look into the my case. I need noc for this loan. My details are following-

                Loan ID Number- 970947
                Name- Rahul parewa
                Mail id - [protected]@gmail.com

                Thanks,
                Rahul parewa
                Dec 29, 2022
                Complaint marked as Resolved 
                CASHe customer support has been notified about the posted complaint.
                Sep 02, 2022
                Updated by rahul parew
                Hi,

                I have requested for noc to cashe but they are not responding to my call and mails. Please look into the my case. I need noc for this loan. My details are following-

                Loan ID Number- 970947
                Name- Rahul parewa
                Mail id - [protected]@gmail.com

                Thanks,
                Rahul parewa
                Verified Support
                Nov 12, 2022
                CASHe Customer Care's response
                Dear Rahul, As requested, No dues certificate has already shared with you on your register email ID.

                Thank You,
                CASHe Support Team
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                  V
                  vibinaniku
                  from Chennai, Tamil Nadu
                  Aug 29, 2022
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                  Hi Team,

                  Date of Incident: Last two Months to till now
                  Received calls from: [protected], [protected], [protected], [protected]

                  I was receiving the above said numbers from Last two months and asked to contact HARISH GOKUL to repay the LOAN and Harrasing on daily basis.

                  Kindly help me to stop calls from Cashe Finance App.

                  Regards

                  Vibin Raveendran
                  [protected]
                  CASHe customer support has been notified about the posted complaint.
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                    K
                    krishnabv
                    Aug 29, 2022
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                    Dear sir,

                    I have paid the next installment early it was not reflecting i have tried so many times to the support no response from them and also mail no response
                    My mail id linked to the CASHe app [protected]@gmail.com
                    Please reslove sir

                    Thank you
                    CASHe customer support has been notified about the posted complaint.
                    Aug 29, 2022
                    Updated by krishnabv
                    It is not resloved
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                      G
                      Gangad4ar
                      Aug 28, 2022
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                      I have taken a loan from cashe and as part of the loan agreement I am entitled to pay EMI by 11th August.
                      Payment is done through NEFT mode from a bank account registered with CASHE on 11th August itself.

                      Though payment is made on the 11th of August, it is not reflecting in the app. Today again you have deducted the EMI amount, which is excess.

                      I am receiving a lot of calls and messages which are disturbing my professional and personal life.

                      Though i dropped mails, very bad response from you.

                      11th August deduction :- (NEFT)
                      Please find my details below,
                      CLN No: 584866
                      Loan Account No: 848853
                      Transferred to :- [protected] (Bhanix Finance)
                      Reference Number :[protected]
                      Amount Paid :- 23651

                      Again deducted on 28th August :- (UPI - Auto dedution)
                      Payment Id pay_KAosEw2Etv5epO
                      Paid On 28th Aug, 2022 03:48:14 AM IST
                      Amount Paid :- 23651

                      If you don't act immediately I will file a harassment case and proceed legally, awaiting your reply at the earliest.
                      Dec 29, 2022
                      Complaint marked as Resolved 
                      CASHe customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 12, 2022
                      CASHe Customer Care's response
                      Dear Gangadharr, We wish to inform that the excess payment has been refunded to your bank account.

                      Thank You,
                      CASHe Support Team
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                        F
                        for4uonly
                        from Noida, Uttar Pradesh
                        Aug 23, 2022
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                        Address: 4th Floor, Paville House, Common Road, Dadar West, Twin Tower Ln, Prabhadevi, Mumbai.

                        Dear Fellow Citizens,

                        I as an Indian understand your pain from the harassment you have faced from the Cashe team with abusive language and harassment to you & your friends & family.

                        RBI has recently taken a initiative where all these complaints are getting tracked and apps are being banned who are not following the right practices. you can raise a complaint directly to RBI using below link.

                        Go to below link -

                        1. https://sachet.rbi.org.in/
                        2. Click on file a complaint
                        3. Select Reserve Bank of India as authority.
                        4. Enter your details and submit your complaint.

                        Please note: Every Complaint counts, So let's come together and stop being harassed by these digital lenders.
                        CASHe customer support has been notified about the posted complaint.
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                          H
                          Harshil14
                          from Ahmedabad, Gujarat
                          Aug 21, 2022
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                          They deducted excess payment & now not reverting to my ticket number I created on their app.

                          11142671
                          11176820
                          11275765
                          CASHe customer support has been notified about the posted complaint.
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                            J
                            Jaseel Jabbar
                            Aug 19, 2022
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                            Website: Cashe

                            I have paid my Final emi of Cashe loan on the Kotak bank account mentioned in Cashe Application but the Emi paid is not reflected in Cashe Application. Iam regularly sent mail and also sent all the screenshot of bank stmt with them. But the customer care is not responding.

                            Emi paid on August 14 2022 on Rs.9533.

                            I need the resolution ASAP.
                            CASHe customer support has been notified about the posted complaint.
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                              J
                              Jaseel Jabbar
                              Aug 19, 2022
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                              The EMI Payment that paid is not reflected in Cashe Application .I have paid paid the EMI to the bank account mentioned in cashe Application on 14th August. But now as well the emi is showing as Unpaid and the customer service of cashe is not responding to the mails.

                              I have mailed them all the details regarding my bank stmt of successful transactions and all but they are not responding
                              CASHe customer support has been notified about the posted complaint.
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                                M
                                Mouli Sai
                                from Hyderabad, Andhra Pradesh
                                Aug 19, 2022
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                                My friend took loan, as she haven't have job she haven't repaid it. Later she agreed to pay loan and asked time to pay, but they Harrassing her and even they are sending messages and Fake notices to her contacts. As I am one of her contacts they are calling me and using abusive language.

                                I and she can't bear this torture, we are decided to commit Suicide. But we have hope that you will help in this case and solve this issue as soon as possible.
                                CASHe customer support has been notified about the posted complaint.
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                                  N
                                  Narayanan Usha
                                  Aug 19, 2022
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                                  Address: Chennai

                                  I have taken personal loan with you this month august 15th, and I'm very sure that I'm not opt and not select the insurance against my personal loan, for that you debited 2700 rupees.

                                  My kind request is kindly cancel the insurance and refund the insurance amount

                                  Thanks
                                  VIJAYAKUMAR NARAYANAN
                                  Mobile no [protected]
                                  CASHe customer support has been notified about the posted complaint.
                                  Aug 19, 2022
                                  Updated by Narayanan Usha
                                  Kindly resolve my complaint
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                                    S
                                    Sukrit Dutt
                                    Aug 18, 2022
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                                    Hi!
                                    Greetings of the day!

                                    I availed a loan from Cashe and was paying my EMI's on time until I faced some financial crunch and dropped repeated mails to Cashe that I am not being an intentional defaulter and to restructure my loan after receiving an offer from Cashe ( email attached ). On the other hand, when I asked for restructure I was refused by your executives. I repeatedly asked for loan restructuring but I am being continuously denied. I really don't want to default on this loan but the harassment that your organisation is causing is really not a practice to be followed by NBFC. Recently, the representative from Cashe from the number +91 [protected] called my reference and started abusing the person in such a filthy language that can't even be described in words ( call recording attached ) P.S. This is the one which we recorded. We have been getting continuous calls like this of abuse and harassment. Now the issue here is when I am proactively approaching for loan restructuring and that too after when its offered by you people are denying and then using these harassment calls to retrieve money, is this really acceptable. Are you redirected by RBI to use these tactics ? As a founder is it directed by you to use these kinds of tactics ? I am not paying a single penny now until and unless the action is not taken on this. I would like you to have an expedited investigation on this on highest priority else I am reporting it to the RBI and posting it on all the social media platforms the unethical tactics you are undertaking to harass the employees.
                                    CASHe customer support has been notified about the posted complaint.
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                                      H
                                      Helen Mary
                                      from Bengaluru, Karnataka
                                      Aug 17, 2022
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                                      Hi team
                                      I made the payment but it’s still not reflecting! Please check and help me
                                      I made the payment on July 29th
                                      And I’m getting to many auto debits email and I’m having issue with this
                                      CASHe customer support has been notified about the posted complaint.
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                                        Ashutosh Kale
                                        Aug 17, 2022
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                                        I had paid my emi on 11th August 2022 but still payment not updated in system and i receiving msg for payment pls find the attachment.
                                        CASHe customer support has been notified about the posted complaint.
                                        Hi i am struck in emandate and esign step. Not sure how to complete it. It's struck and no one is replying from cashee app also. Can u pls help. It's urgent
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