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CASHe Complaints & Reviews

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Updated: Oct 17, 2025
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R
Rajeshsnazzy52
Oct 19, 2021
Sep 17, 2023
This thread was updated on Sep 17, 2023
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Loan approved but amount not credited

I have good experience with cashe for the past 4years this time Iam facing problem I have applied loan on 14th October and it was approved and I have submitted nach e mandata also but still the amount was not credited and now it was showing in app as the loan was under processing...
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Anuja Pawaskar
Oct 18, 2021
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Der team,
My loan us approved still amount is not credited plz
CASHe customer support has been notified about the posted complaint.
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    AnkitaIvy
    from Delhi, Delhi
    Oct 18, 2021
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    Hi my name is Ankita Patial I took a loan of 50000 from cashe.
    The insurance was something I did not opt for you can't force me to take insurance, secondly have paid back 9020+315+2000+16500+8871+186+10000 the only amount left to be paid is 3108 why am I getting harasment calls from you people shouting and speaking rudely to me saying I need to pay approx 9000 more.
    This isn't fair I spoke to a supervisor today named Priyanka she didn't even know my name down in the call for 5mins post calling me she was understanding my case from her colleague what sort of professional behaviour is that she was super rude..I as a customer can shout and show my dissatisfaction but she can't say things like you are frustrated with your family that's why you are talking like this...who the hell is she.

    I need a quick resolution for this or else I will file a customer satisfaction case against you as it's very difficult getting in touch with you for anything...you people don't have any customer support number your chat system is inbuilt we can't type words it's over frustrating.

    Will never do any business with you again and will make sure no one known to me is also connected to you through social media.

    Connect with me in the next 24 hours or I am taking this on social media.
    As you and your employees are mentally breaking me down.
    CASHe customer support has been notified about the posted complaint.
    Oct 18, 2021
    Updated by AnkitaIvy
    Have not received any input
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      K
      Ko12
      Oct 16, 2021
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      Address: Maharashtra
      Website: Cashe

      I got a loan approval of 53 thousands from cashe, and even did the E-mandate, e-sign and NACH for disbursed of my loan amount into my account, but till now the loan amount is not credited into my account, since I have done the NACH, they the monthly EMI will be deducted from account, , and they lie and cheat to me, , it's a mental torture, tension, and I am distress, , so I kindly request that I want to file a case against this cashe company, and demand a large compasation in tune of 1 crore to teach them a lesson that in future they won't fool people again, , kindly help me
      CASHe customer support has been notified about the posted complaint.
      Same problem happening to me . I have done e sign and loan is approved but money is not credited in my bank account. Please help
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        Tejashreee S S
        Oct 15, 2021
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        I have paid amount on 14th but the repayment is not reflecting in the app and Ivan still getting warning messages
        CASHe customer support has been notified about the posted complaint.
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          S
          Sâthiyä
          Oct 15, 2021
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          Address: Kattupakkam

          My loan is approved but not disbursed for a long time ! It is showing processing . I think the app is fake they are cheating us and its is showing the monthly date for repayment without crediting money
          CASHe customer support has been notified about the posted complaint.
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            Jeenus Potakamuri
            Oct 14, 2021
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            Address: Mumbai
            Website: [email protected]

            Hi Iam Jeenus pothakamuri..yesterday I completed my loan e sign n mandate still the amount is not credited when it will be done
            CASHe customer support has been notified about the posted complaint.
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              Sayali Kulkarni329
              Oct 13, 2021
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              I am applied e sign e mandate still 5 days go amount not credited in account not receive I am complain t against cashe
              CASHe customer support has been notified about the posted complaint.
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                M
                mukunda umbargikar
                Oct 13, 2021
                Jun 20, 2023
                This thread was updated on Jun 20, 2023
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                Resolved

                I have already paid the remaining amount on 9th Oct 2021 for my cashe loan but it is still not reflecting in cashe app.

                I have already sent mail and bank statement.

                Please look into this as I am having medical condition. Please help
                Oct 13, 2021
                Complaint marked as Resolved 
                CASHe customer support has been notified about the posted complaint.
                Cashe repayment is not reflecting in paid amount on14 October but still it's not reflecting
                Rahul789789's reply, Nov 11, 2021
                please tell me issue resolved or not?
                I paid my 1st due 3583 amount, payment is successfully paid but payment not reflect my moblie i attached my upi transactions screen shot so please help me
                Don't pay it in UPI they haven't developed it properly. You sent them email after 24 hours and make a record and also raise a dispute in 36 hours in the UPI app with Bank. After a week time go to bank directly and give a written compliant that amount is paid but receiver didn't received. Bank will check and tell what the status and you will get reversal if transaction failed. Still cashe is not acknowledging the reception of payment raise a with RBI https://rbi.org.in/Scripts/Complaints.aspx using this link after 1 month along with all the attachments. Hope this helps stop taking loan from NBFC and start using Banks for loans.
                Cashe repayment is not reflecting in paid amount on 2 jul but still it's not reflecting
                Payment not reflecting payment was auto debit on 08/12/2022 but payment not reflecting in app yet here screenshot of payment
                I made the full payment of my loan through UPI I'd but it's not reflecting in the app I mailed cashe but they said they are unable to recognise the transaction i am adding the screenshots of the transaction
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                  Durga743
                  from Guntur, Andhra Pradesh
                  Oct 12, 2021
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                  Address: APSP CAMP ROAD, 7TH WARD

                  I have received a personal loan from cashe for Rs 17000 and the same amount also paid 2 installments i.e 8500/- each and i did not receive the NOC
                  CASHe customer support has been notified about the posted complaint.
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                    ashr07
                    Oct 11, 2021
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                    Hello Cashe Team,

                    Appreciate if you take customers seriously. I didn't receive any response even after following up multiple times ( thru email). Your service is pathetic and un reliable.
                    support ticket number is # 7290174, 7301587
                    For your records, your support ticket number is # 6272803 ( Created on Jun 5th 2021)
                    CASHe customer support has been notified about the posted complaint.
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                      Aravinda381984S
                      Oct 11, 2021
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                      I have appllied loan on 9 oct, and it got approved also but after approval got a msg from cashe saying while transferring amount to your bank account facing issue and it will be resolved with 5 working days ..

                      Issue bcz of some ETR .

                      I'm worried very much is that amount will get credited r not ..
                      CASHe customer support has been notified about the posted complaint.
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                        yadavjitu1982
                        Oct 10, 2021
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                        Address: A368 4th floor gali no 6 Chattarpur enclave phase 1 maidan garhi road near Guru store and lavanya hospital
                        Website: [email protected]

                        Hi team,

                        this is to informing you and requesting you to file a compliant against Cash-e/ Bhanix Finance and Investment Limited, I have paid my loan which Id Customer id: 3642916
                        Loan Request Id: 408284
                        Loan Amount: Rs. 80000/-
                        Current Total Dues: Rs. 139756/-
                        Total Penalty Dues: Rs. 82511/-
                        Total Principle Dues: Rs. 57245/-
                        Waiver Amount (on penalty charges): Rs. 82456/-
                        Payable Amount (including waiver penalty): Rs. 57300/-
                        which was paid on 12 aug 2020 amount 57300 and received NOC on 10th nov after 12 dec 2020 to till date I have contacted each every person of cashe by call e-mail but after that I am still receiving sms, e-mail and call to pay different different amount which is affecting my cibil score, and my physical and my mental health, please help me to over cover from this stiuation
                        CASHe customer support has been notified about the posted complaint.
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                          Sandeeprai07
                          Oct 9, 2021
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                          Resolved

                          It has been more than 48 hours didn't get any response from your side.

                          Please let me know what to do now?
                          Already paid amount before due date but same hasn't reflected in my account.

                          Even I didn't get a single response from your team .

                          Already shared account statement, transaction reference number.

                          What's should I do?

                          You customer care isn't responding.
                          Should I registered a FIR against Bhanix Finance & Investment Limited .

                          As per New RBI rule i should complaint that's transaction within 7 days.

                          #CLN7764669
                          Oct 9, 2021
                          Complaint marked as Resolved 
                          It got resolved but cashe customer support service is pathetic.
                          CASHe customer support has been notified about the posted complaint.
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                            B
                            Basavaraj ainapur
                            Oct 7, 2021
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                            Address: 560022

                            Hi team,
                            Please check my loan amount status in your it's showing loan amount has been credited to my account but till now I didn't get money and it's showing first installment emi as well
                            Continuously i am sending mails till now i didn't get any response please give me a call this is my number [protected]
                            CASHe customer support has been notified about the posted complaint.
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                              Basavaraj ainapur
                              Oct 7, 2021
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                              Address: Bangalore 560022

                              Hi team this is Basavaraj Ainapur
                              I applied loan for 4days back only and even it's approved and now it's showing first installment emi as well but till now i didn't get money
                              CASHe customer support has been notified about the posted complaint.
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                                R
                                rahul4un
                                Oct 7, 2021
                                Resolved
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                                Resolved

                                Hi- I have a customer of CASHe from past couple of years and the service is good..
                                this time am facing issue..
                                I had applied for a loan on 5th Oct 2021, however it seems that there are certain documents missing and been receiving the IVR calls and messages informing the same, however due to unknown reason not received any notification from CASHe on my registered email [protected]@hotmail.com.
                                I sent them a message informing the issue from my official email I’d [protected]@stxxxxet.com to provide me the missing documents list but no response received . ticket # 7276906 for reference . Since I cannot change the details in the app until the verification is complete, I had emailed the bank statements for 3 months already.
                                Can someone look in to this issue and get this missing documents issue resolved ASAP
                                I can be reached at the registered number and alternate number registered with cashe
                                Oct 7, 2021
                                Complaint marked as Resolved 
                                Issue Resolved and loan amount credited
                                CASHe customer support has been notified about the posted complaint.
                                Oct 07, 2021
                                Updated by rahul4un
                                I have received a. Call from CASHe stating that the loan is approved and to do the needful in the CASHe App, however the app still shows verification in progress and not updated with the status. Also, no notification received in the registered mobile number as well.. please check and do the needful to proceed
                                Oct 07, 2021
                                Updated by rahul4un
                                Issue is resolved . Thank You
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                                  chidambra thakur
                                  Oct 6, 2021
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                                  Dear Team,

                                  CLN 1293390

                                  Help me resolve my excess debit from the account for loan repayment.

                                  I have already paid my 6th EMI on 30th sept2021 I have attached the screenshot of it. Now today another payment debted
                                  CASHe customer support has been notified about the posted complaint.
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                                    MEETA BHATT
                                    Oct 6, 2021
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                                    I undersigned Meeta Ketan Bhatt have borrowed loan from cashe on 03/09/21 it was disbursed in my account very soon, i appreciate that, but i have a complain regarding repayment my first EMI was due on 04/10/21 but i already paid the EMI before due date that is on 02/10/21 through Kotak Mahindra Bank on UPI ID [protected]@kotak. Ihave already shared the payment reference ID to support team through Mail.
                                    but till date i am getting messages and link for repayment
                                    i have made payment of Rs. 2508/ which was the EMI to be paid
                                    please solve my querry as soon as possible
                                    please do the needful
                                    Thanks & Regards
                                    Meeta Bhatt
                                    CASHe customer support has been notified about the posted complaint.
                                    Oct 06, 2021
                                    Updated by MEETA BHATT
                                    I undersigned Meeta Ketan Bhatt have borrowed loan from cashe on 03/09/21 it was disbursed in my account very soon, i appreciate that, but i have a complain regarding repayment my first EMI was due on 04/10/21 but i already paid the EMI before due date that is on 02/10/21 through Kotak Mahindra Bank on UPI ID [protected]@kotak. Ihave already shared the payment reference ID to support team through Mail.
                                    but till date i am getting messages and link for repayment
                                    i have made payment of Rs. 2508/ which was the EMI to be paid
                                    please solve my querry as soon as possible
                                    please do the needful
                                    Thanks & Regards
                                    Meeta Bhatt
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                                      akshaymit07
                                      Oct 5, 2021
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                                      Resolved

                                      Dear Team,
                                      Help me resolve my excess debit from account for loan repayment.

                                      Loan CLN#[protected]
                                      Date of incident :-01/10/2021
                                      cashe ticket number :- 7215810
                                      Registered mobile number:-[protected]
                                      Registered email ID:[protected]@gmail.com

                                      Already 34000/- loan repayment done on 30th sep but 10849/- rupees debited from account for loan repayment (Standing instruction)
                                      Payment ID:- pay_l3mL0Ubp36OcxP
                                      Oct 6, 2021
                                      Complaint marked as Resolved 
                                      Mail send by cashe and amount credited back in my back account.
                                      CASHe customer support has been notified about the posted complaint.
                                      Oct 05, 2021
                                      Updated by akshaymit07
                                      Please update
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