CASHe Complaints & Reviews

Cashe saying it is instant loan app but not processing & disbursing from last 2 weeks.
I submitted loan application on January 25th, 2024. later, I was assured by one of your customer support executives on February 1st that the disbursement would be processed on the same day. However, it's been several days since then, and I have yet to receive any updates or confirmation regarding the disbursement of the loan amount.
I mailed...

Its been more than week and loan amount is not disbusred. company is not providing any response to emails or tickets raised so far.
my customer# is 36870 and ticket# 21838366

Iam applied loan dec 12 2023 cash not credited in my account. one and half month finished, very bad service

Loan amount was not credited Cashe I have apply the loan 20000/- 10days back loan application was approved still processing but amount not credited in my account below the screenshot

Cashe loan amount was not credited I have apply the loan 26th January but still under processing below the screenshot

Loan id - 4052967

My loan amount is still not credited to the bank. Even after multiple tickets and follow ups, I am getting the same response that my loan is approved but due to technical problem there will be delay in disbursement.
I am tired of telling that it’s a medical urgency.
Please look into this.
My emi date is also reflecting in the app and web even though money is not credited to my account

I was applied for a loan on 23rd Jan 2024 and that loan approved on 23rd Jan 2024. but till now my loan amount not credited. More than 10 days completed. I have sent multiple mails but not resolution given.
My Customer id is 9769792.

Please resolve my issue asap.

Hello this is Hitesh jha - [protected].
Iam associated with Cashe for long time.
This time due to loss of my parents and being jobless, iam unable repay since November and have got no other options then to literally beg for money.
Cashe - reps called my references, abused me and forced me to a level that I finally have no other option than to comit sucide .
But while I end my life these posts might be able to help...

I got approved for a loan on 29 dec but still loan has not been disbursed as of complaining today 2 feb more than a month has passed, cln 14569720

It has been 35 days i got approved for the loan on 29 dec it is still in processing not disbursed i want resolution asap not a bot automated response

I got approved for a loan on 29 dec but still loan has not been disbursed as of complaining today 2 feb more than a month has passed

My emi amount of Rs 20121 for the month of February 2024 has been auto-debited twice. I have contacted the customer care but there is no response. My ticket number is 21831686.
Kindly refund the extra amount deducted on priority.
I have attached the screenshot of the amount debited twice.

I have utilized this Cashe Application to book train tickets through IRCTC in September 2023

Out of 5 transactions, four were declined and one got approved. And I have already made the payment for which i have taken.

Transaction amount which got failed has not disbursed to my account and Cashe App team is repeatedly asking me to make the payment for unused amount.

Hello,
Firstly the promised time of disbursement in app says minimum 30 secs and maximum 24 hrs.
It’s been more than 72 hours now that my loan is approved but the amount is still not credited.
After raising the ticket I was given ETA of 3 days and it’s now the 4th day but still no resolution. Every time I am getting the same response that “ We are happy to inform you that your loan application has been approved. However, we are facing some technical issues while disbursing funds. This delay is primarily due to the recent implementation of heightened security protocols at our banking partner's end, designed to safeguard your funds”
Please release the funds and disburse the amount. It’s an emergency and urgency or else I wouldn’t have raised these many tickets.

I have applied loan through CashE and the application got approved and status updated as loan amount will be disbursed but it's been more than 8 days still i haven't received any amount and even after several email to the support no response from them.

My loan is not credited yet and I have just getting replies over email that loan is sorrowed but it will take time for disbursement with no ETA mentioned at all.

Loan id - 4052967

I have made repayment of entire loan amount of 60129/- even before my first emi date which was 15th Feb. in order to get more loan from my pre approved limit of 1, 30, 000/-
It’s been more than 24 hrs now that the amount is still not credited even though it says in the app that loan is approved and disbursement is in process.
If the loan amount is not credited to my account by today I request you to close my cashe account. Because I already see emi dates for amount 1, 30, 000 even though money is not credited to my bank account.

Hello,
I have still not received the loan amount in my bank account even after multiple requests to cashe support team.
I am getting an email that the loan is approved but due to technical issues it will take time for amount to be credited in my account.
No ETA is given.
There app claims that It takes maximum 24 hrs and minimum 30 secs for disbursement.
It’s an medical emergency please understand and credit the amount today itself 🙏🏻

Hello,
I have repaid the entire loan amount and reapplied for a new one. As per their advertisement it shall be instant approval loan, but application under processing from last 7 days. I was received call from customer service executive for loan limit & verification. I provided the information & as per him it is approved.
I am requiring fund immediately, but they are delaying it without informing anything. I mailed them several times, but they do not respond any email. I tried their customer contact number it always busy & not responding.
Kindly look into this matter & resolve it immediately.
CLN #[protected], applied date 25th January 2024.
Again, requesting you to please disburse the amount today itself.

Thanks & Regards
Pawan Sethia

Date of application :7th Jan, 2024
Date of Appoval: 7th Jan, 2024

After multiple mails and calls the loan amount is not yet resolved

Response on 12th Jan-

Dear Customer,

Greetings from CASHe.

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.

Thank you,
CASHe Support Team
21576854:347234