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CASHe Complaints & Reviews

1.8
Updated: Sep 29, 2025
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CASHe reviews & complaints page 18

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S
srj4pals
Jan 19, 2024
Jan 22, 2024
This thread was updated on Jan 22, 2024
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Hello,

This is to inform you that my loan was approved & received a call from the Cashe manager that the amount will get disbursed immediately once you sign the insurance copy. The same was done but still, the disbursement has not happened.

I tried contacting Cashe via email but no response at their end. Even I called the customer care number. But as soon the calls get connected to their team the calls get disconnected.

I am in need o[censored]rgent funds due to medical treatment, which is on hold due to funds not being received by Cashe which is already approved.

I request you to pl. help in getting the funds disbursed which is approved so that the treatment can be started.

Awaiting to receive the disbursement amount on a super urgent basis.

Regards,
Suraj Ahuja
CASHe customer support has been notified about the posted complaint.
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team
srj4pals's [Complaint's author] reply, Feb 5, 2024
Issue not resolved, still the amount is not been disbursed. Even customer care people are not answering the call. Call gets disconnect before it gets connected to them.
CASHe Customer Care's response, Feb 17, 2024
Verified Support
Kindly login into your CASHe app, click on My Profile> Personal details> Mobile number.

Edit your mobile number and save it. Repeat the same step again by updating your correct mobile number again and save it.

Go back to the main page and reapply for loan now.

Best,
CASHe Team
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    Rbaba36136
    Jan 19, 2024
    Jan 22, 2024
    This thread was updated on Jan 22, 2024
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    I have been waiting for my loan to get disburse since dec 30th but still not received. And I am getting only system generated emails to wait . My loanid-3947545
    CASHe customer support has been notified about the posted complaint.
    We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

    We request your patience in the interim.

    Best,
    CASHe Team
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      G
      Jan 19, 2024
      Feb 13, 2024
      This thread was updated on Feb 13, 2024
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      Loan recovery

      I have taken loan from cashe.
      Now due to financial issue and cyber crime I am unable to pay loan or emi.
      Now cashe recovery agents calling to me and my friends so much.
      They are torchering to my friend and family members to pay loan.
      I have mail to cashe and ask to give me some time for repayment but they denied for the same.

      CLN# [protected]...
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      G
      Jan 19, 2024
      Jan 22, 2024
      This thread was updated on Jan 22, 2024
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      I have taken loan from cashe.
      Now due to financial issue and cyber crime I am unable to pay loan or emi.
      Now cashe recovery agents calling to me and my friends so much.
      They are torchering to my friend and family members to pay loan.
      I have mail to cashe and ask to give me some time for repayment but they denied for the same.
      CASHe customer support has been notified about the posted complaint.
      Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

      Best,
      CASHe Team
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        TusharEloy
        Jan 19, 2024
        Jan 22, 2024
        This thread was updated on Jan 22, 2024
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        #CLN18955673

        Despite raising 3 to 4 tickets, I received the same auto-generated resolution stating that the loan is approved and pending with my bank. If you cannot process the loan amount, please communicate that instead of keeping people waiting for weeks with no resolution.
        CASHe customer support has been notified about the posted complaint.
        We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

        We request your patience in the interim.

        Best,
        CASHe Team
        We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

        We request your patience in the interim.

        Best,
        CASHe Team
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          C
          cashe loan
          Jan 18, 2024
          Jan 22, 2024
          This thread was updated on Jan 22, 2024
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          Resolved

          Address: Chennai

          Have taken loan 2 times, this time loan approved but not credited to my account, loan approved on 4th jan, kindly check and credit it asap, more then 15days, still pending
          Feb 8, 2024
          Complaint marked as Resolved 
          Received amount today
          CASHe customer support has been notified about the posted complaint.
          cln # [protected]
          We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

          We request your patience in the interim.

          Best,
          CASHe Team
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            C
            cashe loan
            Jan 18, 2024
            Jan 27, 2024
            This thread was updated on Jan 27, 2024
            Resolved
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            Resolved

            Address: Chennsi

            CLN # [protected]
            Loan approved 4th jan, still not credited, this first time delay from cashe, my third time taking loan, dono why delay 15days no response, same reply via email, kindly check and credit the loan amount
            +1 photos
            Feb 8, 2024
            Complaint marked as Resolved 
            Received amount today
            CASHe customer support has been notified about the posted complaint.
            My cln # [protected]
            My cln #[protected] credit the payment, asap
            We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

            We request your patience in the interim.

            Best,
            CASHe Team
            Still under process, amount emi started interest added, amount also showing in my loan account, 4th jan it’s on process

            Approved loan not credited - Comment #4135659 - Image #0
            CASHe Customer Care's response, Feb 17, 2024
            Verified Support
            We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on 7th Feb 24



            We Hope your query has been resolved.


            Best,

            CASHe Team
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              S
              Sumantra Das
              from Kolkata, West Bengal
              Jan 18, 2024
              Jan 22, 2024
              This thread was updated on Jan 22, 2024
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              Address: 5th Floor, Paville House, Off Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra- 400 025

              My loan was approved by CASHe on 9TH of January 2024 and all the process with emandate & loan agreement sign was done.

              But still not amount has been received in my account. Everytime they are showing 05 Days ETR issue with the bank. I have mailed them severaltimes and raised ticket multiple times. But they are no responding to it.

              It is almost 9 days gone..

              Request to look into the matter and transfer my fund ASAP.
              +5 photos
              CASHe customer support has been notified about the posted complaint.
              We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

              We request your patience in the interim.

              Best,
              CASHe Team
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                Himanshu361
                Jan 18, 2024
                Jan 22, 2024
                This thread was updated on Jan 22, 2024
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                #CLN16575432
                It's been more than 20 days the loan amount is approved but not yet disbursed after so many mails.
                Please disburse the amount as soon as possible as it's urgent.
                CASHe customer support has been notified about the posted complaint.
                We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

                We request your patience in the interim.

                Best,
                CASHe Team
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                  S
                  sprusty996
                  Jan 17, 2024
                  Jan 22, 2024
                  This thread was updated on Jan 22, 2024
                  Resolved
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                  Resolved

                  I applied for a loan on cashe but the status is showing proceeded but no amount has been credited. i tried reaching out to their customer executive but, they are blocking my no. and no receiving calls and sending system generated mails like:

                  Greetings from CASHe.

                  We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

                  Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

                  As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

                  We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

                  We regret the inconvenience and thank you for your patience and understanding.

                  Thank you,
                  CASHe Support Team

                  this is pathetic. please cancel my loan application ASAP.
                  Feb 22, 2024
                  Complaint marked as Resolved 
                  CASHe customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 22, 2024
                  CASHe Customer Care's response
                  We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

                  We request your patience in the interim.

                  Best,
                  CASHe Team
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                    Priyankashukla8986
                    Jan 17, 2024
                    Feb 1, 2024
                    This thread was updated on Feb 1, 2024
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                    I had my loan approved on January 8th, 2024 and the loan is still not credited and its showing processing. I have sent multiple emails but I have been getting the same exact response that due to some technical issues it will take 5 working days and it has been beyond 5 days and its still processing. There is absolutely no help nor am I able to cancel the loan. Please help asap. Its urgent and that is why we apply but this is not professional at all. I like my loan asap or I would like to cancel and never ever do any transaction with Cashe.Loan Id - 3995878
                    CASHe customer support has been notified about the posted complaint.
                    We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

                    We request your patience in the interim.

                    Best,
                    CASHe Team
                    Priyankashukla8986's [Complaint's author] reply, Jan 27, 2024
                    I have still not received the funds and i have sent multiple emails and follow ups and raised multiple tickets and still its not yet credited. Its been more than 3 weeks and the loan is still showing processing. God knows how long it takes after it got approved and after I have been paying on time and in advance. Please resolve this asap.
                    Priyankashukla8986's [Complaint's author] reply, Feb 1, 2024
                    As per the response you would send it for priority disbursal and someone would get in touch. Neither happened nor has the amount been credited. For gods sake please resolve this asap or atleast give a date by when this will be credited. Do not give false promise every time that it will be resolved in 5 days. Its been almost a month now.
                    Loan still not credited and there is no response from cashe to multiple emails and ticket as if you do not care about your customer. The loan is showing and emi date but its not yet credited. Please keep it simple if you do not want to credit the loan amount after approving the loan but do not keep the customer waiting if you cannot release the loan. We can look out for options but pleas be transparent and tell your customer instead of keeping us hanging for a month if you do not have the money stop doing business please. Highly unprofessional.
                    As per the response you would send it for priority disbursal and someone would get in touch. Neither happened nor has the amount been credited. For gods sake please resolve this asap or atleast give a date by when this will be credited. Do not give false promise every time that it will be resolved in 5 days. Its been almost a month now.
                    CASHe Customer Care's response, Feb 17, 2024
                    Verified Support
                    We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on 7th Feb 2024.



                    We Hope your query has been resolved.


                    Best,

                    CASHe Team
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                      Priyankashukla8986
                      Jan 17, 2024
                      Feb 1, 2024
                      This thread was updated on Feb 1, 2024
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                      I had my loan approved on January 8th, 2024 and the loan is still not credited and its showing processing. I have sent multiple emails but I have been getting the same exact response that due to some technical issues it will take 5 working days and it has been beyond 5 days and its still processing. There is absolutely no help nor am I able to cancel the loan. Please help asap. Its urgent and that is why we apply but this is not professional at all. I like my loan asap or I would like to cancel and never ever do any transaction with Cashe. Loan Id - 3995878
                      CASHe customer support has been notified about the posted complaint.
                      There has been no update nor any response on the loan - still not credited. Nobody responds in the customer service, ony response that you get that the loan will be credited in 5 working days and its been beyond 12 days. Please cancel if you cannot credit but do not keep us hanging. We are paying exorbidant charges not to get this pathetic service.
                      We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

                      We request your patience in the interim.

                      Best,
                      CASHe Team
                      Priyankashukla8986's [Complaint's author] reply, Jan 24, 2024
                      Priority disbursal - thts crazyas its been almost 3 weeks and i am now getting messages and emails asking to make payments for the loan. I hv nothing due and i had paid in full. the loan is showing in progress and why the hell am i receiving emails and messages to pay whn the loan is still not credited. I have sent more than 10 emails and the customer service sends the same response everytime that it will be done in 5 days but its still not. please process and credit the loan asap or i will need to escalate this further.
                      Priyankashukla8986's [Complaint's author] reply, Jan 27, 2024
                      I have still not received the funds and i have sent multiple emails and follow ups and raised multiple tickets and still its not yet credited. Its been more than 3 weeks and the loan is still showing processing. God knows how long it takes after it got approved and after I have been paying on time and in advance. Please resolve this asap.
                      Priyankashukla8986's [Complaint's author] reply, Feb 1, 2024
                      As per the response you would send it for priority disbursal and someone would get in touch. Neither happened nor has the amount been credited. For gods sake please resolve this asap or atleast give a date by when this will be credited. Do not give false promise every time that it will be resolved in 5 days. Its been almost a month now.
                      Loan still not credited and there is no response from cashe to multiple emails and ticket as if you do not care about your customer. The loan is showing and emi date but its not yet credited. Please keep it simple if you do not want to credit the loan amount after approving the loan but do not keep the customer waiting if you cannot release the loan. We can look out for options but pleas be transparent and tell your customer instead of keeping us hanging for a month if you do not have the money stop doing business please. Highly unprofessional.
                      As per the response you would send it for priority disbursal and someone would get in touch. Neither happened nor has the amount been credited. For gods sake please resolve this asap or atleast give a date by when this will be credited. Do not give false promise every time that it will be resolved in 5 days. Its been almost a month now.
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                        Sumantra Das
                        from Kolkata, West Bengal
                        Jan 17, 2024
                        Jan 22, 2024
                        This thread was updated on Jan 22, 2024
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                        Please note that My loan was approved by Cashe on 09.01.2024, But no Disbursement has been received till date 17.01.2024.

                        I have Raised several tickets and put lots of mail, Everytime the are showing the ETR issue of 05Days. Is this really happens? I need the fund for my child operation, I have even mentioned them regarding my problem, but they are not even putting any importance on it.

                        Request to disburse my Amount to save my child. My CLN No1299063
                        +2 photos
                        CASHe customer support has been notified about the posted complaint.
                        We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

                        We request your patience in the interim.

                        Best,
                        CASHe Team
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                          Azhar46
                          from Hyderabad, Andhra Pradesh
                          Jan 17, 2024
                          Jan 22, 2024
                          This thread was updated on Jan 22, 2024
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                          Address: Mumbai Maharashtra
                          Website: web.cashe.co.in

                          Hello,

                          I'm approved person from cashe credit line and I've applied for loan on 11th January 2024 and completed all documentations and process of e-mandate as well as. I'm existing customer with Cashe since 2021 and I have paid all the loans on time without any failure. Now it's my 3rd time I have applied for l'm getting notification in mail and app, but no amount has been disbursed in my account yet. I've attaced all the documents and screenshots I didn't received amount yet. Simultaneously getting these mails while following up with Cashe Team.

                          Dear Customer,

                          Greetings from CASHe.

                          We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

                          Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

                          As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

                          We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

                          We regret the inconvenience and thank you for your patience and understanding.

                          Thank you,
                          CASHe Support Team
                          +3 photos
                          CASHe customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 22, 2024
                          CASHe Customer Care's response
                          Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                          Best,
                          CASHe Team
                          Jan 22, 2024
                          Updated by Azhar46
                          Here you go with CLN No CLN6445726 & My mobile number as well +[protected].
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                            msayed
                            from Mumbai, Maharashtra
                            Jan 17, 2024
                            Jan 22, 2024
                            This thread was updated on Jan 22, 2024
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                            Hell team,

                            I have been following up on the app for almost 2 months now, regarding my loan that has been approved, but its showing as pending for disbursal.

                            This is really frustrating and non un professional, at least someone to ack and respond back.

                            Please can you look into this matter right away and get it resolved ASAP.

                            my email address is :- [protected]@gmail.com
                            contact number :- [protected]

                            Please do keep me posted with further updates.
                            CASHe customer support has been notified about the posted complaint.
                            Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                            Best,
                            CASHe Team
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                              Sahil12321
                              Jan 16, 2024
                              Jan 22, 2024
                              This thread was updated on Jan 22, 2024
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                              Address: Mumbai
                              Website: cashe.co.in

                              Dear Customer,

                              Greetings from CASHe.

                              We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

                              Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

                              As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

                              We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

                              We regret the inconvenience and thank you for your patience and understanding.

                              Its been 13 days now and i am still getting same response.

                              #CLN17738474
                              CASHe customer support has been notified about the posted complaint.
                              We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

                              We request your patience in the interim.

                              Best,
                              CASHe Team
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                                S
                                Jan 16, 2024
                                Jan 22, 2024
                                This thread was updated on Jan 22, 2024
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                                Address: Maharashtra
                                Website: Shaha financial limited

                                Dear shaha mainai cashe sai loan liya tha jiska payment cleared kar diya hai 6month ho gaya but cibil mai ab bhi closed nhi hua please request help..my cibil not improve please help me closed karo noc bhi hai my name Sachin bagla my mobile number [protected] loan id 1282300
                                CASHe customer support has been notified about the posted complaint.
                                We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

                                We request your patience in the interim.

                                Best,
                                CASHe Team
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                                  Nitinsharmaaaaaaaa
                                  Jan 16, 2024
                                  Feb 1, 2024
                                  This thread was updated on Feb 1, 2024
                                  Resolved
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                                  Resolved

                                  I have not received my funds from cashe since 12 days of loan approval and not getting any correct information. When i raised my concern below response i got

                                  Dear Customer,

                                  Greetings from CASHe.

                                  We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

                                  Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

                                  As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

                                  We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

                                  We regret the inconvenience and thank you for your patience and understanding.

                                  Thank you,
                                  CASHe Support Team

                                  This is a automated email and its been more than 12 days i need action and true information about it. So that i make other arrangements. My cashe ID CLN7759222

                                  Regards
                                  Feb 1, 2024
                                  Complaint marked as Resolved 
                                  Contacted and me cancelled the privious loan application which was not going thru and asked to to reapply and that was processed within 24hrs. Also this process could have been fasten. They contact me after 25 days later. I should have been informed earlier.
                                  CASHe customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 22, 2024
                                  CASHe Customer Care's response
                                  Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                  Best,
                                  CASHe Team
                                  Jan 22, 2024
                                  Updated by Nitinsharmaaaaaaaa
                                  CLN7759222
                                  I have already shared this
                                  Jan 23, 2024
                                  Updated by Nitinsharmaaaaaaaa
                                  Another update. Now you guys are sending me messages for my next due as below.

                                  Its been more than 15 days you guys have not disbursed the funds and asking me to pay my first due ? And how can you decide the due date next month when u have not disbursed the loan amount. Please look into this asap and fix the issue.
                                  Dear CASHe Customer, this is pre-due date reminder for your single EMI unpaid balance of Rs. 14268 upcoming on 2/9/24. Ontime Payment boost your credit score and secure your financial future. Please use the link provided below to make your payment on or before the due date.
                                  Jan 29, 2024
                                  Updated by Nitinsharmaaaaaaaa
                                  I have shared all details with you. This has been just a bad experience. You are just not responding and i have not been contact by you guys to make me understand the real issue only giving me repeated messages about technical issue what kind of technical issue is this that u have not been able to resolve simce 3 weeks?
                                  Jan 29, 2024
                                  Updated by Nitinsharmaaaaaaaa
                                  If someone misses their emi for just one day you guys harass that person from multiple source of contacts emails calls messages and here i have applied loan and you guys have failed to provide me instantly and not been able to provide correct response for the delay. Why? All ur employees are employed in harassing customers ? No one is looking after the technical part and disburment part?
                                  Jan 31, 2024
                                  Updated by Nitinsharmaaaaaaaa
                                  Got a call today from them that they are not able to disburse funds and informed me they will cancel this loan and asked me yo re apply and will get the funds today it self or by tomorrow. I have done the same. Now lets wait till tomorrow. I have less hopes but still lets see already its been long wait
                                  Feb 01, 2024
                                  Updated by Nitinsharmaaaaaaaa
                                  Received today morning
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                                    harikrishnan0012
                                    Jan 15, 2024
                                    Jan 17, 2024
                                    This thread was updated on Jan 17, 2024
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                                    Address: Anjiliparambil Ushas Canal Ward Alappuzha

                                    Dear Team,
                                    There’s is no response from your side I need to cancel my loan request because am not satisfied about your customer support. No money can credited to my account but ur next interest date will br shown ur app. Am not supposed to pay the amount. Do the matter asap. Once’s again its too disguised.
                                    +3 photos
                                    CASHe customer support has been notified about the posted complaint.
                                    We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

                                    We request your patience in the interim.

                                    Best,
                                    CASHe Team
                                    Cashe loan still proxessing kindly rectify the issue asap. I requested tge loan for an urgent emergency purpose. CASHe Complaint Status Update [ID: 3493699].
                                    -#CLN16050363
                                    Fund received. Thanks team Cashe.
                                    Fund received. Thanks Team Cashe
                                    CASHe Customer Care's response, Feb 17, 2024
                                    Verified Support
                                    We are truly delighted by your feedback. Thank You for choosing CASHe.

                                    Best,

                                    CASHe Team
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                                      Sumit Kumar222
                                      from New Delhi, Delhi
                                      Jan 15, 2024
                                      Jan 16, 2024
                                      This thread was updated on Jan 16, 2024
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                                      Loan disbursal delayed long

                                      Website: www.cashe.co.in

                                      180 days approved on 5 dec 23 and still processing
                                      disbusrsement still not done

                                      i dont know how such app running in india under rbi
                                      they are doing fraud with their own whims and whisp.

                                      best regards
                                      sumit kumar
                                      [protected]...
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