CASHe Complaints & Reviews

Hell team,

I have been following up on the app for almost 2 months now, regarding my loan that has been approved, but its showing as pending for disbursal.

This is really frustrating and non un professional, at least someone to ack and respond back.

Please can you look into this matter right away and get it resolved ASAP.

my email address is :- [protected]@gmail.com
contact number :- [protected]

Please do keep me posted with further updates.

Dear Customer,

Greetings from CASHe.

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.

Its been 13 days now and i am still getting same response.

#CLN17738474

Dear shaha mainai cashe sai loan liya tha jiska payment cleared kar diya hai 6month ho gaya but cibil mai ab bhi closed nhi hua please request help..my cibil not improve please help me closed karo noc bhi hai my name Sachin bagla my mobile number [protected] loan id 1282300

I have not received my funds from cashe since 12 days of loan approval and not getting any correct information. When i raised my concern below response i got

Dear Customer,

Greetings from CASHe.

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.

Thank you,
CASHe Support Team

This is a automated email and its been more than 12 days i need action and true information about it. So that i make other arrangements. My cashe ID CLN7759222

Regards

Dear Team,
There’s is no response from your side I need to cancel my loan request because am not satisfied about your customer support. No money can credited to my account but ur next interest date will br shown ur app. Am not supposed to pay the amount. Do the matter asap. Once’s again its too disguised.

180 days approved on 5 dec 23 and still processing
disbusrsement still not done

i dont know how such app running in india under rbi
they are doing fraud with their own whims and whisp.

best regards
sumit kumar
[protected]...

After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue...

I am getting harassment calls from recovery agent and recovery agent calling in my office and using abuse languages, because of this there is possibility that i will lose my job.

I am trying to call customer care but not getting any respond.

I am know delay in repayment is not good, but I am not doing intentionally.

Please help me from this

Sir i have applied loan on 3rd January 2024 but still I don't get any amount please help me
My customer id:8946267
Loan id:3969902

Dear Concern,
My P.L has been approved on 29th Dec 2023 but still it is not credited. It is showing under process since last 17 Days. So many mails I have marked to [protected]@cashe.co.in but every time I received same auto generated mail.

Kindly resolve it ASAP and do the needful.

I applied for a loan in Cashe on 13th Dec 2023 and it was approved on 14th Dec 2023. Post approval I signed the e-mandate as well and the loan was supposed to be disbursed in 24 hours. I raised a ticket in mail but still date I am receiving the same automated message that the ETR is 5 working days. Till date is have raised 6 tickets in app and dropped 20+ emails on this. However, there are no updates on when the loan will be transferred. Since 30 days the loan is showing as processing.

Today on 14th I received a message from Cashe that my payment is due. My loan has not been disbursed but they are asking for payment. I want my loan to be disbursed or else please cancel the request.

My Customer ID : 203674

Customer id[protected]

My name is Kanhaiya Lal gupta I’ve request for the loan on 22nd and approved and received mail that as ETR shall disbursed within 05 working days but I have not receive the amount since then.
It’s been more than 20 days completed and I am under medical emergency of fund.

Dear Bhanix and CASH,
I hereby inform you that am requesting a loan from 30.12.23 and at the same time it was approved and next day I completed all the procedures. It was almost 12 days over the status is still processing. Kindly resolve the issue as soon as possible and am little bit urgent about the money. If can’t resolve kindly close my account asap. App shows 6th feb is the next repayment date. I couldn’t even get the money the why should i done the payment. I can attached the screenshot for your reference.

CLN889912
Status is still IN PROCESS.
Please process and Disburse the amount immediately

Hi

CLN4018209

My loan is approved but still I am not getting loan amount. almost 30 days crossed still not getting amount

Dear Sir,
I am Already paid 2 loan on today morning 7.58am. But you are 10.25am auto debit in my account. So please repayment the excess amount.

With regards
S.NAMBI NARAYANA PERUMAL
[protected]

Hello Team,
Kindly help me.I am very stressed.Cashe is harassing me and and there are couple of numbers which doesn't know how to talk.
They are involving one of my contacts which is irrelevant. They are threathening me.
Please help me

This is my second complain as i am yet to receive the loan amount

Hey team
Name Bhanu Sharma
Customer no 14179968
Loan id 3963850
I have applied loan 27/12/2023 and today is 11/01/2024 I had applied on 27/12/2023 but till now there is no response and I have made 3 to 4 tickets since then but none were valid or US full given, last time was 30 to 34 and I called customer support team. And once he picked up the call he didn't talk. Sir, I am requesting you to solve this problem as soon as possible. I am making my humble request to you.
Thank you
Bhanu Sharma

I have applied for Approved credit line on Jan 1st was waited very long and im a repeated customer never faced this issue and today morning while i checked status it shows disbursement failed, again it mention reintiate so i did and completed all process like e-mandate and e-sign.
it again shows loan disbursal in process . when i sent mail raising this concern they have sent some mail as mentioned below. only this mail has repeated thrice. no accurate response.

Dear Customer,

Greetings from CASHe.

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.