CASHe Complaints & Reviews

Hi my loan is approved but not disbursed, please look at the issue it's been more than 6 days

Ticket Received-Loan Status-Quicker disbursal-New APP-#CLN2619703

So this is my loan no as well
Please check

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A

Ashubar0908

Dec 26, 2023

This issue is still not resolved

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Hello Team,

This is my almost 10th Email to you guys after 5 calls to customer service.

My loan has been approved on 06th Dec and the amount is not yet disbursed in my account.

I have called several times and they give that the same date and time stating they have escalated it to disbursement team and you will receive funds by tomorrow.

Can someone in Cashe help me with this...

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Address: NA

Hello Team,

This is my almost 10th Email to you guys after 5 calls to customer service.
My loan has been approved on 06th Dec and the amount is not yet disbursed in my account.
I have called several times and they give that the same date and time stating they have escalated it to disbursement team and you will receive funds by tomorrow.
Can someone in Cashe help me with this

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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Been 4 Days that I applied Its still processing the loan, the loan was applied on 19th December at 2:40 pm and it has been 4 days no one has helped . Contact number /registered number : [protected]

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Kaizaadbanaji

from Secunderabad, Telangana

Dec 24, 2023

Please get this done on priority basis . They say things are instant but it takes no less than 5 days and every time they say that they have technical issues . This is absolutely wrong, Please take action against them . They delay it by default and when customer delays or is unable to pay on time they abuse people. KIndly request you to take cognizance of this and get the amount disbursed at the Earliest .

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K

Kaizaadbanaji

from Secunderabad, Telangana

Dec 26, 2023

This has still not been resolved . Please get it PROCESSED

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best
CASHe Team

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I have applied loan in Cashe and it was approved. Disbursal status showed processing for more than 15 days and was not done. I tried multiple ways of contacting Cashe but of no use. After 20 days, they contacted me indicating the transfer was failed due to technical glitch, and asked me to process again. Again, the second time also the same issue, it’s been more than stipulated time line and no response and no use. They don’t have proper customer service to contact and understand what is the issue.
#CLN19370549

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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My name is Antra Kumari, user of Cashe from last 3 months.
Really useless app and service, my loan is approved but not disburse yet, from last 12 days I am sending mail but not a single support from their side .
i am getting irritated day by day .

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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Hello
My credit line is approved about a 10 days ago. Still, I am not able to use it. So many times, I try to contact its support team. Wrote many of mail to the cash e support team. They are giving the same reply as below.
"we are facing some technical issues while disbursing funds.
Please be assured, we have taken up the matter with the bank. The tentative ETR provided by the bank is 05 working days from the date your loan is approved. No one is solving the problem. Please fix that problem.
My CLN no - 6352164

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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My loan for 130000 is not yet credited to my account loan account number is CLN#11405437 It's been over 10days it's totally a fraudulent organisation please take strong action against them

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Antra Kumari

Dec 22, 2023

Really useless app and service, my loan is approved but not disburse yet, from last 12 days I am sending mail but not a single support from their side .
i am getting irritated day by day .

Loan amount not transferred - Comment #4133184 - Image #0

Loan amount not transferred - Comment #4133184 - Image #1

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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My loan amount of 130000 number 11405437 is still not credited to my account adter being sanctioned it's been over 10 days please look into this I beleive these organisation is fraudulent

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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My CLN# 952755, I applied for loan due to some emergency need and loan got approved on 15th December. It's been more than a week in the Cashe app it shows transfer under process. I sent several emails, but got same responses to wait for 5 days. It's very urgent l, that's why I applied for a loan. Please understand my situation and do the needful to disburse the approved amount immediately.

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

Reply

CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Antonyrj's [Complaint's author] reply, Dec 26, 2023

When this will be resolved? Will the transfer happen today?

A

Antonyrj

Dec 27, 2023

It's been more than 10 days now, still loan amount not disbursed. Please do the needful to transfer the approved amount immediately. It's very urgent.

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JuthikaD's reply, Jan 4, 2024

Did you receive the amount? Another helpless customer this side.

CASHe Customer Care's response, Feb 17, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account 2nd January 2024.

We Hope your query has been resolved.

Best,

CASHe Team

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Address: Mumbai

Hi,

I had applied for loan from Cashe on 8th December 2023. The loan was approved on 9th December 2023. Since then, there has been no loan disbursement from their end. Despite Mutiple emails, messages no response from the team is seen. Same old Message it will take 5 ETR days. it has been more than 5 days since 8th December.

I get random messages to reapply for loan from Cashe and the loan will be disbursed in 30 mins. It has been more than 20 days now, there is no resolution from Cashe. They are frauds cheats, no customer support, no reliable source of contact. They provided no resolution to my query, I wany to file complaint against them

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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I've applied for the loan on 8th December and my profile also approved on the 9th of December but I didn't received my loan amount yet please respond to me and tell me the exact date when can I expect the disbursal of amount ASAP and also I need to know whether it is approved or not it's too long time I'm in a urgency so I've applied for the loan it's too long time to process I need confirmation please revert back me ASAP. And I'm getting continuous reply like my profile was taken as priority and funds will be transferred in 24-48hrs I'm getting this from last 4 days . Reg mail:- [protected]@gmail.com

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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My loan was approved on 14.12.23 but after 8 days I have not received fund. I complained to their customer support but every time I get the same reply that they have technical issue and it will be solved in 5 days.its really irritating and frustrating.

loan id 3894352, CLN16259520 CASHE registered mobile no [protected] : Read mail

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Nitin.yk's [Complaint's author] reply, Dec 27, 2023

it has been 13 days since loan was approved and transfer request raised. fund still not transferred. please tell exact date on which fund will be transferred. everytime i get reply from your side that it will be done in 5 days. 13 days has been passed but your 5 days has not been completed yet?
loan id 3894352, CLN16259520 CASHE registered mobile no 96xxxxx692

Is it a called instant loan app? Getting mentally harrased.

Nitin.yk's [Complaint's author] reply, Dec 27, 2023

It is very frustrating and disappointing i am not sure what happed with this application.My loan was approved on 4th December today, . I did e-mandate and e-sgn on 04.12.2023 and gave transfer request on 14.12.2023.and it is 27st December as per you ETR shared of bank is over. And it is more than 13 days now since the amount is in disbursement. Whenever I am sending an email, just getting an automated response of ETR 5 days. I would request you to confirm when money will be credited to the account.
loan id 3894352, CLN16259520 CASHE registered mobile no 96xxxxx692

Nitin.yk's [Complaint's author] reply, Dec 27, 2023

Cashe (Bhanix) had approved the loan on 4th Dec and committed for disbursal on 14th december Then they said they will disburse in 5 days.

It's already been 13 days and no response from them despite multiple reminders. Please refer to the l emails sent number of times I have been chasing them. Please help resolve this.

loan id 3894352, CLN16259520 CASHE registered mobile no 96xxxxx692

On top of all this, the app is showing EMI due on 8th January 2024, without even disbursing the loan.

Nitin.yk's [Complaint's author] reply, Dec 30, 2023

Still not credited.it has been 16 days.when the fund will be transferred?

N

Nitin.yk

Dec 27, 2023

As per your reply you have forwarded your concerns to the relevant department for priority disbursal.

now its 4 days gone from your reply date
overall 13 days gone from fund transfer request and 23 days from loan approval.

is it called high priority?

please tell how many days it will take. if it is the timeline for high priority then its really disappointing.

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CASHe Customer Care's response, Feb 17, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account 5th January 2024.

We Hope your query has been resolved.

Best,

CASHe Team

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My loan amount is showing transfering from 7th of this month and still money not credited they have no customer care number and simply sending automated messages. My customer ID is 10419862. They are saying tentative etr is 4 days it's more than 14 days now. Still money not credited

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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Its been 5 days still no amount is credited to my account... cashe app says its in transferring process from last 5 days...my credit line got approved but still no trasferr of funds is done... why so late... have applied due to medical urgency ...plz help its urgent
Customer id 12907483

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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It is very frustrating and disappointing I am an old customer i am not sure what happed with this application.My loan was approved on 6th December today, and it is 21st December as per you ETR shared of bank is over. And it is more than 15 days now since the amount is in disbursement. Whenever I am sending an email, just getting an automated response of ETR 5 days. I would request you to confirm when money will be credited to the account. Loan id:3838118
CLN11614605

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Nupur1996's [Complaint's author] reply, Dec 25, 2023

This reply i am getting from you guys since last 10 days without any solution just let me know if loan will get credited or not and if yes then when please let me know the exact timing coz todays we are completdd with 20 days delay

Nupur1996's [Complaint's author] reply, Dec 26, 2023

Its been more than 3 days is this your priority if you dont want to credit the money just let us know why you are keeping my loan open on the app in the case just let me know. It is very frustrating now

CASHe Customer Care's response, Feb 17, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account 5th January 24.

We Hope your query has been resolved.

Best,

CASHe Team

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Address: 5th Floor, Paville House, Twin Towers Lane, Prabhadevi Mumbai Mumbai City District Maharashtra India 400025

Hello team,
I'm apply a loan of 5000 in cashe on date 11/12/2023.it is approved by the team, but it shows processing. Can you help me with to get the loan credit

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Bubu sahoo

from Talcher, Odisha

Dec 22, 2023

There is no response from cashe

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Hello Team,

I have applied a Loan in Cashe loan approved on 14th December but still not credited in my account.
Please Help and Resolve ASAP.
CLN#- 2652921

Jan 5, 2024

Complaint marked as Resolved

Loan amount received Today at late evening. Thanks Cashe

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

Reply

Vijay Shirale's [Complaint's author] reply, Dec 24, 2023

Till time my loan amount was not received. Please look and resolve as early as possible.

Vijay Shirale's [Complaint's author] reply, Dec 26, 2023

Dear Cashe Team,

After 13 days from completing all process still no loan amount was credited into my account. please resolve it. Applied loan due to emergency try to understand.
CLN#- 2652921

Vijay Shirale's [Complaint's author] reply, Jan 1, 2024

After 18 days no amount was transferred into my account. Cashe please transfer my loan amount in to my account as early as possible

Vijay Shirale's [Complaint's author] reply, Jan 4, 2024

After 21 days no any communication from Cashe. Please process my loan amount as early as possible.
CLN#- 2652921

Vijay Shirale's [Complaint's author] reply, Jan 5, 2024

After 22 days no any action from Cashe. Please process my loan amount as early as possible.
CLN#- 2652921

V

Vijay Shirale

Dec 23, 2023

Still After 9 days amount was not credited into my account. My CLN#2652921.

Resolve it as early as possible we needed it due to medical emergency situations.

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V

Vijay Shirale

Dec 23, 2023

After completion of 10 days still loan amount not credited in my account. Resolve it as early
My CLN# 2652921

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V

Vijay Shirale

Jan 1, 2024

After 18 days no any communication done by cashe. Only system generated email send. This is very poor service provider. Send loan amount into my account as early as possible. CLN#- 2652921

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V

Vijay Shirale

Jan 3, 2024

Still after 20 days no any update on my money disbursment status.
Transfer my loan amount as early as possible

Reply

V

Vijay Shirale

Jan 5, 2024

Still after 22 days no any update on my money disbursement status.
Transfer my loan amount as early as possible

Reply

A

Anilsspecial

Jan 8, 2024

How did you get this issue resolved

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CASHe Customer Care's response, Feb 17, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on 5th January 2024.

We Hope your query has been resolved.

Best,

CASHe Team

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Address: Latur

I had requested a loan on 7th of dec 2023.but it still in process amount is not distribute.i also rase a request regarding this issue but only response come I have process it's take 5days two times they had mail same in 10 days.
Id 17874298

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Address: Latur

I had requested a loan on 6th of dec 2023.but it still in process amount is not distribute.i also rase a request regarding this issue but only response come I have process it's take 5days two times they had mail same in 10 days.

+1 photos

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

Reply

Dipak gadamwad's [Complaint's author] reply, Dec 26, 2023

How much it's take time, 20 day's completed already.

CASHe Customer Care's response, Feb 17, 2024

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,

CASHe Team

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