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CASHe Complaints & Reviews

www.cashe.co.in

1.8

Updated: Oct 17, 2025

Complaints 2692

Resolved

702

Unresolved

1990

So far, so good. CASHe is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CASHe will keep up the work and continue to help more customers with their concerns even better 🤝

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CASHe reviews & complaints page 27

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Address: Hyderabad

I have been told that money will be disbursed in 5 days as they are having technical issue and I have applied loan on Dec 5 th since then it's been 20 days and still I'm waiting for the reason. I received this below email recently Dear Customer,

Greetings from CASHe.

We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

We request your patience in the interim.

Thank you,
CASHe Support Team.
I need a immediate resolution

CASHe customer support has been notified about the posted complaint.

Feb 19, 2024

Updated by PeruriR I got a message to re apply and my previous application was refreshed saying some issues. Now the banner saya sorry your loan is not disbursed and apply again. I tried many times applying again and it shows error 404 at the end it's not allowing me to upload a statement also. Is this how you maintain a app and there is no cancellation of processing also which makes us stuck in the app

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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Address: Mumbai

I have applied for the loan on Cashe app on 8th December 2023 they have approved my loan on 14th December 2023 and made me esign the nach too for the approved amount. But it has been more than 15 days they haven’t disbursed the amount to my bank account. They also do not have any customer care number to connect with and when we mail they send an automated reply of ETA of 05 working days. Atleast convey the right information to the customer as one opt of loan to overcome their urgent financial need which cashe doesn’t serve the purpose. Having our personal documents documents with them frightens me of any misuse or misconduct. I have been their loyal customer from last 3-4 years and regularly taking loans and repaying it on time still have to see all this.
Cashe customer id : 1308334
Loan ID : 3886403

CASHe customer support has been notified about the posted complaint.

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M

Mandar Shinde jr

from Mumbai, Maharashtra

Dec 27, 2023

Hi,
The issue still persists and no reply from cashe as well

CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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My ID is 203674

I applied for a loan which was approved and e-mandate was signed on 14th Dec 2023. Till date I have not received loan and the status is still showing processing even after 10 days.

When I raised a complaint they mentioned 5 working days as ETA but now it has been over 8 working days and there is no response to any email apart from the same automated response of technical issue. I have not see any technical issue last for over 10 days.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

JuthikaD's [Complaint's author] reply, Jan 2, 2024

It had been 18 days since I got approval and my e-mandate was signed! Where is the disbursal?

JuthikaD's [Complaint's author] reply, Jan 5, 2024

There has been no response on this. It has been more than 20 days and loan is still not disbursed. There is no response to the mails I have sent across. Due to medical emergency I took this loan but no one is responding at all.

JuthikaD's [Complaint's author] reply, Jan 5, 2024

Team, where is the priority disbursement? There is a severe medical emergency which is leading me to the loan! Please help as I have been waiting since 22 days for your action.

JuthikaD's [Complaint's author] reply, Jan 7, 2024

Team, I have not received the loan yet! It is going to be almost a month. 23 days have passed since my loan was approved !

JuthikaD's [Complaint's author] reply, Jan 9, 2024

24 days have crossed since loan approved! 1 week has crossed since your response. No one has contacted or reached out for priority disbursement.

JuthikaD's [Complaint's author] reply, Jan 10, 2024

25 days have crossed. Loan is not disbursed yet

JuthikaD's [Complaint's author] reply, Jan 12, 2024

27 days have crossed. There is no update on the loan

JuthikaD's [Complaint's author] reply, Jan 13, 2024

29 days have crossed. No update on the loan disbursement

J

JuthikaD

Jan 2, 2024

I have dropped 20+ emails but no one is responding to it at all. This is terrible as the loan was applied on urgency. Now post e-mandate sign as well there is no sign of loan disbursement.
Raising a ticket is not helping as I am getting the same response that ETR is 5 working days. Even after 18 days of loan approval I am getting the same FRAUD & STUPID reply .

J

JuthikaD

Jan 5, 2024

Please help me with the loan disbursement! It has been 22 days since approval and there is no customer care to connect to. I applied due to medical emergency and now I don’t see any response to my mails as well as here.
You mentioned that it has been forwarded for priority disbursement. Where is the priority????

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Hi my ID is 203674

I applied for a loan which was approved and e-mandate was signed on 14th Dec 2023. Till date I have not received loan and the status is still showing processing even after 10 days.

When I raised a complaint they mentioned 5 working days as ETA but now it has been over 8 working days and there is no response to any email apart from the same automated response of technical issue. I have not see any technical issue last for over 10 days.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

JuthikaD's [Complaint's author] reply, Jan 10, 2024

It had been 25 days since the loan was approved and I am waiting for disbursement since 25 days. Kindly process the loan amount!

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Kindly help for the following Ticket Received - Loan Status-Quicker disbursal-New APP-#CLN1077036

Dec 27, 2023

Complaint marked as Resolved

Complaint is resolved thank you

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

J

JuthikaD

Jan 2, 2024

In how many days you received the loan???

J

JuthikaD

Jan 2, 2024

In how many days was your loan disbursed

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Ticket Received-Loan Status-Quicker disbursal-New APP-#CLN2619703

My loan approved but not disbursed
Please do the needful

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Hi my loan is approved but not disbursed, please look at the issue it's been more than 6 days

Ticket Received-Loan Status-Quicker disbursal-New APP-#CLN2619703

So this is my loan no as well
Please check

CASHe customer support has been notified about the posted complaint.

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A

Ashubar0908

Dec 26, 2023

This issue is still not resolved

CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Hello Team,

This is my almost 10th Email to you guys after 5 calls to customer service.

My loan has been approved on 06th Dec and the amount is not yet disbursed in my account.

I have called several times and they give that the same date and time stating they have escalated it to disbursement team and you will receive funds by tomorrow.

Can someone in Cashe help me with this...

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Address: NA

Hello Team,

This is my almost 10th Email to you guys after 5 calls to customer service.
My loan has been approved on 06th Dec and the amount is not yet disbursed in my account.
I have called several times and they give that the same date and time stating they have escalated it to disbursement team and you will receive funds by tomorrow.
Can someone in Cashe help me with this

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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Been 4 Days that I applied Its still processing the loan, the loan was applied on 19th December at 2:40 pm and it has been 4 days no one has helped . Contact number /registered number : [protected]

CASHe customer support has been notified about the posted complaint.

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K

Kaizaadbanaji

from Secunderabad, Telangana

Dec 24, 2023

Please get this done on priority basis . They say things are instant but it takes no less than 5 days and every time they say that they have technical issues . This is absolutely wrong, Please take action against them . They delay it by default and when customer delays or is unable to pay on time they abuse people. KIndly request you to take cognizance of this and get the amount disbursed at the Earliest .

K

Kaizaadbanaji

from Secunderabad, Telangana

Dec 26, 2023

This has still not been resolved . Please get it PROCESSED

CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best
CASHe Team

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I have applied loan in Cashe and it was approved. Disbursal status showed processing for more than 15 days and was not done. I tried multiple ways of contacting Cashe but of no use. After 20 days, they contacted me indicating the transfer was failed due to technical glitch, and asked me to process again. Again, the second time also the same issue, it’s been more than stipulated time line and no response and no use. They don’t have proper customer service to contact and understand what is the issue.
#CLN19370549

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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My name is Antra Kumari, user of Cashe from last 3 months.
Really useless app and service, my loan is approved but not disburse yet, from last 12 days I am sending mail but not a single support from their side .
i am getting irritated day by day .

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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Hello
My credit line is approved about a 10 days ago. Still, I am not able to use it. So many times, I try to contact its support team. Wrote many of mail to the cash e support team. They are giving the same reply as below.
"we are facing some technical issues while disbursing funds.
Please be assured, we have taken up the matter with the bank. The tentative ETR provided by the bank is 05 working days from the date your loan is approved. No one is solving the problem. Please fix that problem.
My CLN no - 6352164

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 27, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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My loan for 130000 is not yet credited to my account loan account number is CLN#11405437 It's been over 10days it's totally a fraudulent organisation please take strong action against them

CASHe customer support has been notified about the posted complaint.

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A

Antra Kumari

Dec 22, 2023

Really useless app and service, my loan is approved but not disburse yet, from last 12 days I am sending mail but not a single support from their side .
i am getting irritated day by day .

CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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My loan amount of 130000 number 11405437 is still not credited to my account adter being sanctioned it's been over 10 days please look into this I beleive these organisation is fraudulent

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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My CLN# 952755, I applied for loan due to some emergency need and loan got approved on 15th December. It's been more than a week in the Cashe app it shows transfer under process. I sent several emails, but got same responses to wait for 5 days. It's very urgent l, that's why I applied for a loan. Please understand my situation and do the needful to disburse the approved amount immediately.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

Antonyrj's [Complaint's author] reply, Dec 26, 2023

When this will be resolved? Will the transfer happen today?

A

Antonyrj

Dec 27, 2023

It's been more than 10 days now, still loan amount not disbursed. Please do the needful to transfer the approved amount immediately. It's very urgent.

JuthikaD's reply, Jan 4, 2024

Did you receive the amount? Another helpless customer this side.

CASHe Customer Care's response, Feb 17, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account 2nd January 2024.

We Hope your query has been resolved.

Best,

CASHe Team

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Address: Mumbai

Hi,

I had applied for loan from Cashe on 8th December 2023. The loan was approved on 9th December 2023. Since then, there has been no loan disbursement from their end. Despite Mutiple emails, messages no response from the team is seen. Same old Message it will take 5 ETR days. it has been more than 5 days since 8th December.

I get random messages to reapply for loan from Cashe and the loan will be disbursed in 30 mins. It has been more than 20 days now, there is no resolution from Cashe. They are frauds cheats, no customer support, no reliable source of contact. They provided no resolution to my query, I wany to file complaint against them

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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I've applied for the loan on 8th December and my profile also approved on the 9th of December but I didn't received my loan amount yet please respond to me and tell me the exact date when can I expect the disbursal of amount ASAP and also I need to know whether it is approved or not it's too long time I'm in a urgency so I've applied for the loan it's too long time to process I need confirmation please revert back me ASAP. And I'm getting continuous reply like my profile was taken as priority and funds will be transferred in 24-48hrs I'm getting this from last 4 days . Reg mail:- [protected]@gmail.com

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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My loan was approved on 14.12.23 but after 8 days I have not received fund. I complained to their customer support but every time I get the same reply that they have technical issue and it will be solved in 5 days.its really irritating and frustrating.

loan id 3894352, CLN16259520 CASHE registered mobile no [protected] : Read mail

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

Nitin.yk's [Complaint's author] reply, Dec 27, 2023

it has been 13 days since loan was approved and transfer request raised. fund still not transferred. please tell exact date on which fund will be transferred. everytime i get reply from your side that it will be done in 5 days. 13 days has been passed but your 5 days has not been completed yet?
loan id 3894352, CLN16259520 CASHE registered mobile no 96xxxxx692

Is it a called instant loan app? Getting mentally harrased.

Nitin.yk's [Complaint's author] reply, Dec 27, 2023

It is very frustrating and disappointing i am not sure what happed with this application.My loan was approved on 4th December today, . I did e-mandate and e-sgn on 04.12.2023 and gave transfer request on 14.12.2023.and it is 27st December as per you ETR shared of bank is over. And it is more than 13 days now since the amount is in disbursement. Whenever I am sending an email, just getting an automated response of ETR 5 days. I would request you to confirm when money will be credited to the account.
loan id 3894352, CLN16259520 CASHE registered mobile no 96xxxxx692

Nitin.yk's [Complaint's author] reply, Dec 27, 2023

Cashe (Bhanix) had approved the loan on 4th Dec and committed for disbursal on 14th december Then they said they will disburse in 5 days.

It's already been 13 days and no response from them despite multiple reminders. Please refer to the l emails sent number of times I have been chasing them. Please help resolve this.

loan id 3894352, CLN16259520 CASHE registered mobile no 96xxxxx692

On top of all this, the app is showing EMI due on 8th January 2024, without even disbursing the loan.

Nitin.yk's [Complaint's author] reply, Dec 30, 2023

Still not credited.it has been 16 days.when the fund will be transferred?

N

Nitin.yk

Dec 27, 2023

As per your reply you have forwarded your concerns to the relevant department for priority disbursal.

now its 4 days gone from your reply date
overall 13 days gone from fund transfer request and 23 days from loan approval.

is it called high priority?

please tell how many days it will take. if it is the timeline for high priority then its really disappointing.

CASHe Customer Care's response, Feb 17, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account 5th January 2024.

We Hope your query has been resolved.

Best,

CASHe Team

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My loan amount is showing transfering from 7th of this month and still money not credited they have no customer care number and simply sending automated messages. My customer ID is 10419862. They are saying tentative etr is 4 days it's more than 14 days now. Still money not credited

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 23, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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