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CASHe Complaints & Reviews

1.8
Updated: Sep 29, 2025
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G
Goswamam17
Dec 13, 2023
Feb 17, 2024
This thread was updated on Feb 17, 2024
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Resolved

Address: Bangalore

Hello!

I applied for my credit line on the 4th of December 2023, it's been 9 days now and I am still waiting for the disbursement of my loan. My phone number is [protected] and Customer ID is 7800580. I have been writing to Support daily. When people apply for a loan, they do it for a purpose! If they do not get it in time, then what is the use? I am very disappointed at this stage . I keep getting the same reply till yesterday that it will be disbursed 5 days from the date of approval, and they never mention what was the approval date. They have even set the 1st emi date as 4th Jan when I have not received a penny till date. I have lost all hopes of disbursement but if they come to me in Jan asking for 1st EMI, I will lodge a Cyber Crime complaint against them for sure with a ref to this complaint as well. Tomorrow will be 10 days and no disbursement whatsoever!

Regards,
Amrita Goswami
[protected]
+2 photos
Jan 17, 2024
Complaint marked as Resolved 
After writing so many emails, they have disbursed the loan after one month, 13 days.
CASHe customer support has been notified about the posted complaint.
Dec 18, 2023
Updated by Goswamam17
There is no response from them. Its been more than 10 days.
Verified Support
Dec 23, 2023
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team
Dec 24, 2023
Updated by Goswamam17
Priority disbursement should have been done yesterday. Its Sunday today. Still nothing! I had applied on the 4th. Worst service ever! No disbursement and its been 20 days now.
Dec 26, 2023
Updated by Goswamam17
I think you guys are a fake organization. Smaller services have better policies than yours. Usually they disburse within a few mins or within a day.
Dec 26, 2023
Updated by Goswamam17
22 days now. Its nearly 9 PM and no disbursement till date. A few smaller companies have better service than yours.
Dec 28, 2023
Updated by Goswamam17
Hello,

Its been 24 days now since I applied and you are talking about 5 days??? Smaller loan apps prevent you from reapplying if they are no longer operating but you guys allow people to reapply and then never disburse. That is Criminal !!! I am going to wait till 9 pm today. If there is no disbursement till today then I will simply lodge a complaint with RBI or take legal help.

Regards,
Amrita Goswami
[protected]
Verified Support
Feb 17, 2024
CASHe Customer Care's response
We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on 16th January 24.



We Hope your query has been resolved.


Best,

CASHe Team
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    M
    Maddy8243
    Dec 13, 2023
    Dec 23, 2023
    This thread was updated on Dec 23, 2023
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    Address: Pune

    Hello,
    My personal loan is disbursed on 6 December but still amount is not credited to my account. As per customer care replay I waited for 5 working days but still amount not credited.
    My ID is CLN7023407.
    Please resolve my issue ASAP
    CASHe customer support has been notified about the posted complaint.
    We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

    We request your patience in the interim.

    Best,
    CASHe Team
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      R
      rashmipummy
      Dec 13, 2023
      Dec 23, 2023
      This thread was updated on Dec 23, 2023
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      Loan not credited.kindly cancel the loan and do the needful
      +2 photos
      CASHe customer support has been notified about the posted complaint.
      Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

      Best,
      CASHe Team
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        rashmipummy
        Dec 13, 2023
        Dec 23, 2023
        This thread was updated on Dec 23, 2023
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        Loan amount not credited ..still it's showing processing..kindly cancel my loan..
        +2 photos
        CASHe customer support has been notified about the posted complaint.
        Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

        Best,
        CASHe Team
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          Y
          Yash Kumar Singhal
          Dec 13, 2023
          Dec 23, 2023
          This thread was updated on Dec 23, 2023
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          Hi

          I applied for loan and it got approved but amount not disbursed yet.

          I mailed them multiple times but they are giving just system generated reply.

          Please help me.

          Loan id 3835616
          CASHe customer support has been notified about the posted complaint.
          We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

          We request your patience in the interim.

          Best,
          CASHe Team
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            Y
            Yash Kumar Singhal
            Dec 13, 2023
            Dec 23, 2023
            This thread was updated on Dec 23, 2023
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            I applied for a loan on CashE app but it is approved but not disbursed yet. Its been more than 5 working days.

            I mailed them they are giving only system generated reply.
            Please help me.

            Loan Id : 3835616
            CASHe customer support has been notified about the posted complaint.
            Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

            Best,
            CASHe Team
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              M
              Maddy8243
              Dec 12, 2023
              Dec 23, 2023
              This thread was updated on Dec 23, 2023
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              Hello,
              Personal Loan approved on 6 December 2023 and I applied for disbursement. As per Policy it should be credited within 24-48 working hours. But still amount not credited to my bank account.
              Please try ti resolve the issue ASAP.
              CASHe customer support has been notified about the posted complaint.
              Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

              Best,
              CASHe Team
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                N
                N Nanda Kumar
                Dec 12, 2023
                Dec 23, 2023
                This thread was updated on Dec 23, 2023
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                I have applied loan and it is approved but amount transfer showing in process from Dec 5th 2023.

                I got response from ticket ... It will be credit in 5 working days but not credited... And they closed tickets as well with out resolve the issue.

                Plz help.
                +1 photos
                CASHe customer support has been notified about the posted complaint.
                Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                Best,
                CASHe Team
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                  P
                  Prasanna12349999
                  Dec 12, 2023
                  Dec 13, 2023
                  This thread was updated on Dec 13, 2023
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                  My personal loan approved on Dec 5th but money is not disbursed yet. I applied as I need money urgently. I complaint to the customer care through email but they said the issue will resolve in 5 bank working days. 5 working days completed but still money not credited. Obvious people will loose the credibility towards this app.
                  CASHe customer support has been notified about the posted complaint.
                  Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                  Best,
                  CASHe Team
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                    A
                    Ajay92patil
                    from Pune, Maharashtra
                    Dec 12, 2023
                    Dec 13, 2023
                    This thread was updated on Dec 13, 2023
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                    Address: Pune

                    I have already taken a loan from cashe amd repaid it on time then cashe alloted a credit limit to me now i am again applying for loan through that limit but now after applying it is showing that transfer failed again n again . Please suggest what to do. And no support from customer care.
                    +1 photos
                    CASHe customer support has been notified about the posted complaint.
                    Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                    Best,
                    CASHe Team
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                      S
                      Srinivas Shendre
                      Dec 12, 2023
                      Dec 13, 2023
                      This thread was updated on Dec 13, 2023
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                      Address: Hyderabad

                      We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

                      Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

                      As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.
                      +2 photos
                      CASHe customer support has been notified about the posted complaint.
                      Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                      Best,
                      CASHe Team
                      Srinivas Shendre 's [Complaint's author] reply, Dec 15, 2023
                      CLN # 10030728,
                      Register No 9740054143
                      CASHe Customer Care's response, Feb 17, 2024
                      Verified Support
                      We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.



                      We request your patience in the interim.



                      Best,

                      CASHe Team
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                        O
                        obuliprakash
                        from Chennai, Tamil Nadu
                        Dec 11, 2023
                        Dec 13, 2023
                        This thread was updated on Dec 13, 2023
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                        Address: Chennai

                        I Applied a loan on Dec 2 Approval also done on that day but amount still not credited. 10 days completed i took a loan for medicial emergency. i write a mail several time but not replied from cashe side. Still how many days i will wait?. 7th time i took a loan from cashe but this is the first time i am facing this kind of issues. Kindly disbural a amount
                        CASHe customer support has been notified about the posted complaint.
                        Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                        Best,
                        CASHe Team
                        obuliprakash's [Complaint's author] reply, Dec 13, 2023
                        [email protected]
                        Mobile number: 8807551993
                        CASHe Customer Care's response, Feb 17, 2024
                        Verified Support
                        We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on 5th January 24.



                        We Hope your query has been resolved.


                        Best,

                        CASHe Team
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                          D
                          deepairdrop
                          Dec 11, 2023
                          Dec 30, 2023
                          This thread was updated on Dec 30, 2023
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                          Address: Mumbai
                          Website: cashe.in

                          Hello, i have applied for loan and same got sanctioned. I applied for disbursement on 01/12/2023 but the same has not happened, its been more than 10 days now. Also, after sending mails i get same response that the issue is from payment bank, it will be done in 5 days as payment bank ETR is 5 days. On portal its showing the EMI due dates. on mobile app it is showing processing.

                          looks like a fraud will happen and it will impact my credit score, why should i be paying EMI when the amount is not disbursed.

                          kindly look into this on priority basis
                          +3 photos
                          CASHe customer support has been notified about the posted complaint.
                          Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                          Best,
                          CASHe Team
                          Have you received amount?
                          CASHe Customer Care's response, Feb 17, 2024
                          Verified Support
                          Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                          Best,
                          CASHe Team
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                            D
                            Davos
                            from mumbai, Maharashtra
                            Dec 11, 2023
                            Dec 13, 2023
                            This thread was updated on Dec 13, 2023
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                            Address: 5th Floor, Paville House, Twin Tower Ln, Prabhadevi, Mumbai, Maharashtra 400025

                            I had applied for a loan in emergency it was approved it was so happy system showed amount will be disbursed in 24hrs but it did not waited for few days then i asked to cancel my request of loan but still on Nov 30 they disburse the loan. there is no way to connect to them. i am not able to download the app as it shows my phone is not compatible i had applied thro google pay. I do not want their money. i can pay off what every they have transferred to my account i Need help.
                            CASHe customer support has been notified about the posted complaint.
                            Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                            Best,
                            CASHe Team
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                              D
                              deepairdrop
                              Dec 11, 2023
                              Dec 13, 2023
                              This thread was updated on Dec 13, 2023
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                              Hello I applied for loan and all the kyc documents and emandate was submitted. I applied for disbursement on 1/12/2023 after the loan was approved. its been 10 days since the disbursement request was submitted.
                              When contacted with the support team, i got email the bank transfer is pending and it will take 5 days as bank has given a ETR of 5 days. but its almost 10 days and no amount is credited in my account.
                              kindly look into this since all my credentials/kyc/statements/emadate is submitted to them
                              CASHe customer support has been notified about the posted complaint.
                              Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                              Best,
                              CASHe Team
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                                A
                                Akhilesh bhartwal
                                from Ghaziabad, Uttar Pradesh
                                Dec 11, 2023
                                Dec 13, 2023
                                This thread was updated on Dec 13, 2023
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                                9 days since loan approved and disbursement pending from company, no replied over email almost 30 mails shared and they even don't get time to reply pending since 3 Rd dec..

                                Contact [protected]
                                Reg Email - [protected]@gmail.com
                                CASHe customer support has been notified about the posted complaint.
                                Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                Best,
                                CASHe Team
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                                  A
                                  Arunkumar27860211
                                  from Patna, Bihar
                                  Dec 9, 2023
                                  Dec 13, 2023
                                  This thread was updated on Dec 13, 2023
                                  Resolved
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                                  Resolved

                                  My name arun kumar my mobile no[protected].

                                  It's been more then one month but still show over due on cibil.
                                  Dec 5, 2024
                                  Complaint marked as Resolved 
                                  Resolved
                                  CASHe customer support has been notified about the posted complaint.
                                  Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                  Best,
                                  CASHe Team
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                                    A
                                    Dec 9, 2023
                                    Dec 13, 2023
                                    This thread was updated on Dec 13, 2023
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                                    I've got loan approval on 06th Dec. But the amount disbursal is still on processing from 06/12/23. So, please try to clear it as soon as possible. I need this for emergency purpose. It's already 4 days late.

                                    Thank you.
                                    +1 photos
                                    CASHe customer support has been notified about the posted complaint.
                                    Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                    Best,
                                    CASHe Team
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                                      H
                                      Harishjaivik
                                      Dec 9, 2023
                                      Dec 13, 2023
                                      This thread was updated on Dec 13, 2023
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                                      For loan repayments people who talks are harsssing and the way they speak is too bad this is not the way to speak with any customer . They say they ll call to HR if I loose who will pay emi next and harassing my contacts too badly
                                      CASHe customer support has been notified about the posted complaint.
                                      Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                      Best,
                                      CASHe Team
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                                        priyasoju
                                        from Thiruvalla, Kerala
                                        Dec 9, 2023
                                        Dec 13, 2023
                                        This thread was updated on Dec 13, 2023
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                                        My loan status under processing for past days, still no reply from your side
                                        CASHe customer support has been notified about the posted complaint.
                                        Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                        Best,
                                        CASHe Team
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