So far, so good. CASHe is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CASHe will keep up the work and continue to help more customers with their concerns even better 🤝
I have still not received the amount or any update
I have still not received any amount or any update
CASHe customer support has been notified about the posted complaint.
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R
Rama muniasamy
Oct 24, 2023
I have applied loan on 22 oct 2023.i am in urgent need of amount for medical expenses.so kindly disbursed the loan as early..becoz the loan repayment schedule has been raised...disburse the loan amount pls
Loan approval received on 14 Oct but still amount not disbursed
Hi Team,
I have already got the loan approval but the ampunt disbursal still show uner processing. I dropped an email and got a response as per attached screenshot. Please help immedyate disbursal of the amount
CASHe customer support has been notified about the posted complaint.
Oct 18, 2023
Updated by Aashiesh Gaikwad Hi Team,
I have loan approved in cashe but the amount disbursal is still showing as under processing. I am in urgent need of the amount please help with the immediate disbursal.
Attaching the acreenshot email of the response receievd while raised complaint.
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CASHe Customer Care
from Powai, Maharashtra
Oct 20, 2023
Verified Support
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
I have applied loan on CASHe on 11th oct and my application also verified and its has already approved and i have also done e-sign and received e mandate message also from bank . But still loan amount did not transfer to my bank account. Kindly do not process my loan i do not want loan from CASHe now for such pathetic services .. DO not Process my loan i want to cancel my loan
Thanks
Ankit
#CLN 39540
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care
from Powai, Maharashtra
Oct 20, 2023
Verified Support
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
Hi
I have been applying for loan with cashe for a long time and it has been hassle free. But this time it has approved my loan twice but not transferred the loan amount. They are only stating there is an issue for disbursement of funds and not then in the history updates as transfer failed.
There is no response for the multiple emails I have sent to customer support.
Kindly check on the same as I have e signed the loan details twice and no response.
My loan no is CLN 2699638
Oct 18, 2023
Complaint marked as Resolved
Issue is resolved
CASHe customer support has been notified about the posted complaint.
Hello
My credit line is approved. Still, I am not able to use it. Every time I apply for a loan to use my credit line. It is going to processing and after some time it shows a Transfer failed. I tried to apply so many times but did not get the money. So many times I try to contact its support team. Write mail to the cash e support team.
No one is solving the problem. every day they send marketing mail to apply for a loan and use your credit line but when you apply you don't get money. please fix that problem. I am trying to apply since last month but still not get the money.
My SLQ is 995
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care
from Powai, Maharashtra
Oct 20, 2023
Verified Support
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
Hi
I had got an approved loan with cashe on 11Oct23 and there received update from them stating there is disbursement issues and it will take upto 5 days.
But later the transfer showed as failed. It again gave me option to apply which I did but again didn't receive the funds yet.
There is no one replying to email nor informing the issue.
Kindly check and advise.
Oct 18, 2023
Complaint marked as Resolved
Issue resolved
CASHe customer support has been notified about the posted complaint.
Hi
I had approved loan on 11Oct23 with loan no CLN 2699638.
Received update from Cashe informing that they are funds issues in disbursement and bank has given ETR 5DAYS. Now it shows as transfer failed and is asking to apply again.
I have reapplied but no update on transfer.
Kindly check and revert what is going on.
Oct 17, 2023
Complaint marked as Resolved
Not resolved yet
CASHe customer support has been notified about the posted complaint.
In cashe app it shows your loan amount has been verified and approved on 08.03.2022. but amount still not disbursed in my bank account. As per company policy amount gets disbursed within 15-20 mins after approval.
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care
from Powai, Maharashtra
Oct 20, 2023
Verified Support
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
Hello
I want to change my bank account details on the Cashe app . but I am still not able to edit it on the Cashe app. please update my bank details on the Cashe app. No support members are replying. so many mail I send regarding changing my bank details on the app but no reply from Cashe.
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care
from Powai, Maharashtra
Oct 20, 2023
Verified Support
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
My cashe loan number [protected] for 60000 got approved ..completed all emandate, esign and chosen the tenure and EMI .. i finished everything which was asked for but the money is yet to be credited/disbursed to my account.. this is urgent.. it is still showing processing. Kindly do the needful
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care
from Powai, Maharashtra
Oct 16, 2023
Verified Support
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
Naveenkr81's [Complaint's author] reply, Oct 16, 2023
9986394441
N
Naveenkr81
Oct 16, 2023
Hello sir, i don't know what has been the issue.. despite loan approval mandate sign everification loan amount didn't get credited, they asked me to do fresh credit line and did it with revised amount..it asked for UPI auto mandate to credit the funds to my account.. i did it continuously for more than 10 times but still it did not get approved.. now it has gone for fresh loan approval. Not sure what is the problem here and what kind of glitch is this. Pls expedite this ..can someone pls clarify this from customer care team pls
My Loan is approved on 12/10/2023
But There is delay in Disbursement in loan amount to Bank account
We mailed customer support, But it's showing 5 days for bank Disbursement
I Hope customer support would look over this
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care
from Powai, Maharashtra
Oct 16, 2023
Verified Support
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
Your representatives are making continuously calls and messages to my references with misbehaviour and in rud languages with threatening since long time.
Your company 's collection agents have crossed all the limits of harassment.
This is not right way by your company 's collection agents.
we have enough evidences like recordings and chat screenshots of rud languages used by your company people.br...
Hello,
I am Dr Raghu, general physician..have been a cashE customer since a long time, had completed two loans successfully and applied for another, had some travel plans and had booked for the same for this week..the loan disbursement is yet to happen, kindly have a look into it.. hoping for the same
Mobile: [protected]
CLN: 13944827
Regards,
Thanks
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care
from Powai, Maharashtra
Oct 10, 2023
Verified Support
Hi Raghu,
We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.
Hai myself Yoganand iam using this cashe app from past 2yrs, now my limit is Approved for 25k when i apply its taking all my details and its showing amount will be Disburse soon, and when i check in history its showing transfer fail.
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care
from Powai, Maharashtra
Oct 10, 2023
Verified Support
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
