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CASHe Complaints & Reviews

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Updated: Oct 17, 2025
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R
Rit0922
Aug 25, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
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Address: 5th Floor, Paville House, Twin Towers Lane, Prabhadevi Mumbai Mumbai City District Maharashtra India 400025
Website: www.cashe.co.in

Hi, approved loan on 21th august 2023, Now this is more than 5 days amount not transfered to my bank a/c.I was following up to their registsred email id [protected]@cashe.co.in, getting below standard reply to my email id.No one is tried to contact me or i also cannot contact since no customer care phone number listed.
CASHe customer support has been notified about the posted complaint.
Hi,

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team
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    PrerSan
    Aug 24, 2023
    Aug 28, 2023
    This thread was updated on Aug 28, 2023
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    Credit line has been approved. I have once taken a loan and repaid it before time. This time it goes to processing and then fails.
    CASHe customer support has been notified about the posted complaint.
    Hi,

    Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

    Best,
    CASHe Team
    Hi,

    Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

    Best,
    CASHe Team
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      Y
      Aug 24, 2023
      Resolved
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      Resolved

      I have complain to mail to same reply etr 5 days to transfer the money [protected] but
      Loan not be transfer to call to talk but same. Reply
      Aug 25, 2023
      Complaint marked as Resolved 
      Money credited in my account
      CASHe customer support has been notified about the posted complaint.
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        S
        Surendaran R
        from Coimbatore, Tamil Nadu
        Aug 24, 2023
        Aug 24, 2023
        This thread was updated on Aug 24, 2023
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        Hello,

        My credit line is approved a week ago. Still, I am not able to use it. Every time I apply for a loan from use my credit line. It is going to processing and after some time it shows a Transfer failed. I tried from last week to apply but did not receive money. So many times I tried to support team. Wrote more than 10 mails to the cash e support team. They are giving the same reply as below.

        "we are facing some technical issues while disbursing funds.
        Please be assured, we have taken up the matter with the bank. The tentative ETR provided by the bank is 05 working days from the date your loan is approved."

        Already 5 days are completed but still, the issue is same. No one is solving the problem. every day they send marketing mail to apply for a loan and use your credit line but when you apply you don't get money. please fix that problem. I am trying to apply since last month but still not get the money.
        CASHe customer support has been notified about the posted complaint.
        Hi Surendran,

        Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

        Best,
        CASHe Team
        Surendaran R's [Complaint's author] reply, Aug 26, 2023
        My Mobile number / 9566556677

        #CLN8952721

        Mail Id - [email protected]
        Surendaran R's [Complaint's author] reply, Aug 28, 2023
        Still awaiting for my loan
        Surendaran R's [Complaint's author] reply, Aug 29, 2023
        Dear Team, still am waiting for my loan why this poor response ?
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          V
          Vishnu💥
          Aug 24, 2023
          Aug 24, 2023
          This thread was updated on Aug 24, 2023
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          Hi. My loan is aporoved on 19th aug and still not credited in bank account. I have sent mail to them and they sent within 5 days money will come. But not credited till now

          CLN 6070279
          CASHe customer support has been notified about the posted complaint.
          Is it resolved?
          Vishnu💥's [Complaint's author] reply, Aug 24, 2023
          No. Same here also they dont know how to solve it
          They also sending mail to cashe the same we are doing
          Vishnu💥's [Complaint's author] reply, Aug 24, 2023
          Yes bro got it today
          Hi Vishnu,

          We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

          We request your patience in the interim.

          Best,
          CASHe Team
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            G
            Gyana Sagar
            Aug 24, 2023
            Aug 24, 2023
            This thread was updated on Aug 24, 2023
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            Hi,

            I am fed up with this, loan application already approved but not yet credited since 6 days. Is this some kind of fraud, taking our documents and data.
            I am going to raise a compliant in rbi compliant portal.
            CASHe customer support has been notified about the posted complaint.
            Hi Gyana sagar,

            Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

            Best,
            CASHe Team
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              G
              Gyana Sagar
              Aug 24, 2023
              Aug 24, 2023
              This thread was updated on Aug 24, 2023
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              Hi,

              Loanid-CLN5598166. loan is approved since last 5 days still I have yet to receive the amount.
              CASHe customer support has been notified about the posted complaint.
              Hi Gyana Sagar,

              We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

              We request your patience in the interim.

              Best,
              CASHe Team
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                G
                Gyana Sagar
                Aug 24, 2023
                Aug 24, 2023
                This thread was updated on Aug 24, 2023
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                Hi,

                It's been 5 days since loan was approves but I have yet to receive the loan amount
                CASHe customer support has been notified about the posted complaint.
                Hi,

                We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                We request your patience in the interim.

                Best,
                CASHe Team
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                  G
                  Gyana Sagar
                  Aug 24, 2023
                  Aug 29, 2023
                  This thread was updated on Aug 29, 2023
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                  Hi,

                  I had applied for 8 days before.And it got approved but loan is not disbursed.Its already been 5 days since emanate and esign still waiting for loan amount.
                  When will I get the money
                  CASHe customer support has been notified about the posted complaint.
                  Hi,

                  We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                  We request your patience in the interim.

                  Best,
                  CASHe Team
                  Hi bro did you got the money now
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                    V
                    vishnu1492
                    Aug 24, 2023
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                    Hell team,
                    I would like to bring this to your notice that this is the 2nd time I am raising a complaint and I see thousands of complaints on this company. Kindly please take action as they making a fool about their customers. The customers who are facing the issue are in huge numbers. They have already started charging the loan amount without transfer of it.
                    Please consumer complaints team take this into account and please help me.

                    Thanks
                    Regards
                    vishnu
                    CASHe customer support has been notified about the posted complaint.
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                      C
                      Chiranjib kakati
                      from Gohpur, Assam
                      Aug 23, 2023
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                      Address: 5th Floor, Paville House, Twin Towers Lane, Prabhadevi Mumbai Mumbai City District Maharashtra India 400025

                      I have no any loans from CasHe ( The social loan company) loan apps .but still the company employees any time mentally harass with me. For the many more phone calls ...

                      The company person many more times misbehaves to me and my hole family ...
                      The recovery person very rude and abusive language, please stopp this nonsense. Otherwise i will file police complaint against you..

                      Please find out the reason. And please action against the employee.
                      I will give you the employee phone numbers and name .

                      Name - Dipa
                      [protected]
                      [protected]
                      CASHe customer support has been notified about the posted complaint.
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                        A
                        Amankkohli
                        from Jammu, Jammu and Kashmir
                        Aug 22, 2023
                        Aug 24, 2023
                        This thread was updated on Aug 24, 2023
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                        I am applied loan dated 19/08/2023 still date not disbursal loan amount my bank account. You said The tentative ETR provided by bank is 05 working days from the date your loan is approved. please solve this issue
                        CASHe customer support has been notified about the posted complaint.
                        Is it resolved?
                        Amankkohli's [Complaint's author] reply, Aug 24, 2023
                        No sir it's not solved
                        Amankkohli's [Complaint's author] reply, Aug 24, 2023
                        Apka hua solved?
                        No reply now it's 6 days no customer care call me or no email reply
                        No .not yet
                        Hi Aman,

                        Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                        Best,
                        CASHe Team
                        Amankkohli's [Complaint's author] reply, Aug 25, 2023
                        9149403963 phone number
                        Amankkohli's [Complaint's author] reply, Aug 25, 2023
                        9149403963
                        Kitni baar number bejna hai mail pe bi yehi message aa rha tha koi result nahi hai fake hai cashe iska mtlb hai?
                        Amankkohli's [Complaint's author] reply, Aug 26, 2023
                        Tamasha hai koi abi tk disburse nhi hua 15 days hogaye na koi contact kr rha hai na koi reply kr rha hai rbi mein compliant krna padega ab
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                          S
                          Samarth7517
                          from Solapur, Maharashtra
                          Aug 21, 2023
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                          Dear sir,
                          I have taken one credit cleared before time. When I apply a new, it's showing processing for the last 2 days.the issue is still not resolved.so i requested your kindly response for the same.

                          Thanking You
                          CASHe customer support has been notified about the posted complaint.
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                            D
                            Durga_1988
                            from Hyderabad, Andhra Pradesh
                            Aug 21, 2023
                            Aug 22, 2023
                            This thread was updated on Aug 22, 2023
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                            Address: Hyderabad

                            Raise a complaint to RBI through RBI complaint portal.

                            These people are doing same for all.its impacting our cibil

                            They are taking all data from users
                            Like adhaar, pan, otp, payslips
                            Offer letters, company I'd
                            Contact numbers
                            Simply they are saying loan has been approved.
                            If loan approved from there end without any issue final funds transfer should be successful.

                            But cashe team not doing that.

                            I have all proofs with me .
                            Mail confirmations and loan agreement
                            What'sup history.
                            CASHe customer support has been notified about the posted complaint.
                            Hi,

                            Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                            Best,
                            CASHe Team
                            Durga_1988's [Complaint's author] reply, Aug 22, 2023
                            Hello team

                            CLN#16959555

                            Let's see how you can close my issue
                            Durga_1988's [Complaint's author] reply, Aug 23, 2023
                            Is issue resolved?
                            Durga_1988's [Complaint's author] reply, Aug 24, 2023
                            Status pls 24th aug-23
                            Is my loan process completed
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                              I
                              imvishr
                              Aug 21, 2023
                              Aug 22, 2023
                              This thread was updated on Aug 22, 2023
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                              I had applied for loan in cashe loan app. They had approved my loan and all the process is done and auto debit is done and even did e-sign. But the amount is still not credited in my account. I can see that many are facing same issue. Please let me know i[censored] have received the amount later or we have to register a complaint?
                              CASHe customer support has been notified about the posted complaint.
                              Hi,

                              Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                              Best,
                              CASHe Team
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                                K
                                kpkkanya
                                Aug 21, 2023
                                Resolved
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                                Resolved

                                CLN no 9360461, Loan apporved on 16 august 2023, now more than 6 days in the stage of transfer.If i follow up in the email will get below reply
                                The tentative ETR provided by bank is 05 working days from the date your loan is approved.
                                As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account

                                No customer care phone available to discuss and resolve the issues.
                                Aug 22, 2023
                                Complaint marked as Resolved 
                                resolved now
                                CASHe customer support has been notified about the posted complaint.
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                                  kpkkanya
                                  Aug 21, 2023
                                  Resolved
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                                  Resolved

                                  Hi my CLN no is 9360461, approved loan on 16th august 2023, Now this is more than 6 days amount not transfered to my bank a/c.I was following up to their registsred email id support [protected]@cashe.co.in, getting below standard reply to my email id.No one is tried to contact me or i also cannot contact since no customer care phone number listed.

                                  We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

                                  Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

                                  As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

                                  We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

                                  We regret the inconvenience and thank you for your patience and understanding.
                                  Aug 22, 2023
                                  Complaint marked as Resolved 
                                  Resolved now
                                  CASHe customer support has been notified about the posted complaint.
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                                    mripamit
                                    Aug 20, 2023
                                    Aug 22, 2023
                                    This thread was updated on Aug 22, 2023
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                                    I had previously taken loan from casheapp now recovery agents are calling my relatives and in my office continues talking in very rude and abusive language, if required you can file legal case against me, but stopp this nonsense. Otherwise i will file police complaint against you.
                                    CASHe customer support has been notified about the posted complaint.
                                    Hi,

                                    Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                    Best,
                                    CASHe Team
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                                      M
                                      Aug 20, 2023
                                      Aug 22, 2023
                                      This thread was updated on Aug 22, 2023
                                      Resolved
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                                      Resolved

                                      Address: L48,abul fazal jamiya okhla delhi

                                      I have applied for personal loan and now it has been a week since it was approved but funds are not credited in to my account. E- mandate, e-sign, all the things are done and it was approved 6 days ago. Is this company legit?
                                      Aug 20, 2023
                                      Complaint marked as Resolved 
                                      i have send to mail regarding LOAN Bhanix Help Desk [email protected] Still no response please confirm when my amount credit.
                                      CASHe customer support has been notified about the posted complaint.
                                      I have applied for personal loan and now it has been a week since it was approved but funds are not credited in to my account. E- mandate, e-sign, all the things are done and it was approved 6 days ago. Is this company legit?
                                      Hi
                                      We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

                                      We Hope your query has been resolved.

                                      Best,
                                      CASHe Team
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                                        Aug 20, 2023
                                        Aug 22, 2023
                                        This thread was updated on Aug 22, 2023
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                                        Address: L48,abul fazal jamiya okhla delhi

                                        I have applied for personal loan and now it has been a week since it was approved but funds are not credited in to my account. E- mandate, e-sign, all the things are done and it was approved 5 days ago.
                                        CASHe customer support has been notified about the posted complaint.
                                        Hi Mohd shadab khan,

                                        We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

                                        We Hope your query has been resolved.

                                        Best,
                                        CASHe Team
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