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CASHe Complaints & Reviews

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Last updated Sep 27, 2023
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CASHe reviews & complaints page 7

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T
thakuraman
from Muzaffarpur, Bihar
Sep 1, 2023
Sep 4, 2023
This thread was updated on Sep 4, 2023
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They advertise that loan amount shall be disbursed instantly. My Loan has been approved but amount not disbursed to my saving account. This problem is faced by all the customers and they keep replying

"Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved."

CLN#18062707
CASHe customer support has been notified about the posted complaint.
Hi Aman,

We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team
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    rohitkapur_2
    Sep 1, 2023
    Sep 4, 2023
    This thread was updated on Sep 4, 2023
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    My loan amount (36144 rupees) has been approved and I have e-signed it as well, along with auto debit registration.
    Its been 6 day but on app its still showing "we are transferring your loan amount". However, on the website the next emi date is showing as 1st-October23.
    I am yet to receive the amount but the emi date is set. Why??

    CLN #5121373

    WHAT's an ETA to get the Loan amount? If not please CANCEL my Loan. I WILL NOT PAY anything as per EMI starts on 1st OCTOBER23.

    Attaching screenshot from App and website for your reference.

    Please resolve this issue asap and reply .
    +2 photos
    CASHe customer support has been notified about the posted complaint.
    Hi Rohit,

    We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

    We request your patience in the interim.

    Best,
    CASHe Team
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      G
      Gujidi
      from Dharmavaram, Andhra Pradesh
      Sep 1, 2023
      Sep 4, 2023
      This thread was updated on Sep 4, 2023
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      I'm complaining about loan approved not credited in to my account

      I have requested loan[protected]
      it got approved still amount not credited in to my account

      We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

      Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved. br...
      +1 photos
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      S
      splandid boy
      from Delhi, Delhi
      Aug 31, 2023
      Sep 4, 2023
      This thread was updated on Sep 4, 2023
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      Address:delhi

      I did mail many time but your team not responding me and your recovery agent harassing me daily bases they are frequently mess and call I have already share with you my issue on mail but you are not responding .
      your customer care no is invalid and i ask for senior call back your recovery agent denied to me every time.
      CASHe customer support has been notified about the posted complaint.
      Hi,

      Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

      Best,
      CASHe Team
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        S
        splandid boy
        from Delhi, Delhi
        Aug 31, 2023
        Sep 4, 2023
        This thread was updated on Sep 4, 2023
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        Address:delhi

        I did mail many time but your team not responding me and your recovery agent harassing me daily bases they are frequtly mes and call i have already share with you my issue on mail but you are not responding .
        your customer care no is invalide and i ask for senior call back your recovry agent denied to me every time.
        CASHe customer support has been notified about the posted complaint.
        Hi,

        Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

        Best,
        CASHe Team
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          A
          Ajzaju
          from Kuthuparamba, Kerala
          Aug 31, 2023
          Sep 4, 2023
          This thread was updated on Sep 4, 2023
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          Address:Maharashtra

          Dear team
          CLN#12592388
          I have applied loan on cashe app on 29 aug 23 post all verification my loan got approved on 29 AUG 23 on the same day e mandate got updated and status changed as we are transferring your loan amount however still the amount was not disbursed to my account and this is 3rd day.
          Kindly look in that issue. I mailed so many times . get the same automated mail everytime saying bank issue for disbursal. Applied for emergency purpose and no proper contact or reply.
          +1 photos
          CASHe customer support has been notified about the posted complaint.
          Did you get the loan amount???I am facing the same issue
          Hi,

          We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

          We request your patience in the interim.

          Best,
          CASHe Team
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            S
            Suchismitag93
            Aug 31, 2023
            Sep 1, 2023
            This thread was updated on Sep 1, 2023
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            I have applied for loan on 23rd sugust 2023 but did not receive it yet. whenever I am emailing their support for the same, they only send auto-generated responses.
            CASHe customer support has been notified about the posted complaint.
            Hi Suchi,

            Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

            Best,
            CASHe Team
            SakshiVer's reply, Sep 3, 2023
            Cashe Team,
            Can you check other complaints too??
            This issue has been faced by many.
            Looks like everybody has to raise consumer complaint because customer service is incompetent
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              R
              Ranjan Kumar Jaiswal
              from BENGALURU, Karnataka
              Aug 30, 2023
              Sep 1, 2023
              This thread was updated on Sep 1, 2023
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              Hi,

              I already have paid the complete amount to close my loan account but they are just keep on saying excuses and not closing my loan account
              CASHe customer support has been notified about the posted complaint.
              Hi Ranjan,

              Please be informed that, we see that your loan with CASHe has been closed.

              Best,
              CASHe Team
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                N
                NAVEEN NAGAPPA
                Aug 30, 2023
                Sep 1, 2023
                This thread was updated on Sep 1, 2023
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                On 25.08.2023 I have applied for loan and has been approved but still it is not disbursed... My registered email id is [protected]@gmail.com
                CASHe customer support has been notified about the posted complaint.
                Hi Naveen,

                Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                Best,
                CASHe Team
                NAVEEN NAGAPPA's [Complaint's author] reply, Sep 1, 2023
                My registered mobile number is 7975957077
                NAVEEN NAGAPPA's [Complaint's author] reply, Sep 1, 2023
                My registered mobile number is 7975057077
                NAVEEN NAGAPPA's [Complaint's author] reply, Sep 1, 2023
                My registered mobile number is 7975057077
                NAVEEN NAGAPPA's [Complaint's author] reply, Sep 1, 2023
                My CASHe Account No. is: 999990017754828
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                  A
                  Ajzaju
                  from Kuthuparamba, Kerala
                  Aug 30, 2023
                  Sep 1, 2023
                  This thread was updated on Sep 1, 2023
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                  Address:Mumbai
                  Website:CASHe

                  I have applied loan on cashe app on 29 aug 23 post all verification my loan got approved on 29th aug 23 on the same day e mandate got updated and status changed as we are transferring your loan amount however still the amount was not disbursed to my account and this is 3rd day.

                  I have written several mails but no proper response
                  CASHe customer support has been notified about the posted complaint.
                  Hi Ajzaju,

                  Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                  Best,
                  CASHe Team
                  Ajzaju's [Complaint's author] reply, Sep 4, 2023
                  CLN #12592388
                  Mobile no :8606923878
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                    M
                    Monikant choudhary
                    from Guwahati, Assam
                    Aug 30, 2023
                    Sep 1, 2023
                    This thread was updated on Sep 1, 2023
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Address:Guwahati

                    I have applied for a Loan of Rs 50, 000 on dated 22-08-23 after approval . But today is 30-09-23 still amount is not credited. I have mailed every day to cashe form date of applied but i gate the same system generated mail that their is some issue it will be resolved in 5 working days . Its been 9 day no amount credited.
                    They even dont want to communicate to us.
                    Name :Monikant choudhary
                    Phone No : [protected]
                    +1 photos
                    Sep 8, 2023
                    Complaint marked as Resolved 
                    i have recvd loan today after 17 days 08-09-23
                    CASHe customer support has been notified about the posted complaint.
                    Hi Monikant,

                    We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                    We request your patience in the interim.

                    Best,
                    CASHe Team
                    Monikant choudhary's [Complaint's author] reply, Sep 2, 2023
                    Sir, At least Share a phone number were we can talk directly to your customer support why cashe is so afraid of to be transparent. Their should be transparency in build a relation between customer and a company.
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                      K
                      Aug 30, 2023
                      Sep 1, 2023
                      This thread was updated on Sep 1, 2023
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                      Hi Team

                      CLN# 633660

                      I have applied loan on cashe app on 26 aug 27 post all verification my loan got approved on 27 APR 23 on the same day e mandate got updated and status changed as we are transferring your loan amount however still the amount was not disbursed to my account and this is 3rd day.
                      Kindly look in that issue
                      CASHe customer support has been notified about the posted complaint.
                      Still not credited.kindly check
                      Hi Kalyan,

                      We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                      We request your patience in the interim.

                      Best,
                      CASHe Team
                      [email protected]'s [Complaint's author] reply, Sep 2, 2023
                      Kindly check still not disbursed. Hw much time will take
                      Ok. Till now I didn't get reply or call
                      Kindly do the needful asap.
                      Thanks in advance
                      [email protected]'s [Complaint's author] reply, Sep 2, 2023
                      Kindly chk
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                        K
                        Aug 30, 2023
                        Sep 1, 2023
                        This thread was updated on Sep 1, 2023
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                        26th of august my loan is aproved. Tilnow it is not credited in to my acount. Kindly do the nedful. Customer care is saying that 05 days ETR. For every mail
                        CASHe customer support has been notified about the posted complaint.
                        i am facing the same problem its been 9 day my loan is still in process.I I have applied on 22-08-23. Even after several mail still gets the same computer generated mail 05 days ETR but already crossed 9 days .
                        Loan No:-CLN7527188
                        Phone No- [protected]

                        Hi Kalyan,

                        We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                        We request your patience in the interim.

                        Best,
                        CASHe Team
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                          S
                          Sovon Ganguly
                          from Kolkata, West Bengal
                          Aug 30, 2023
                          Sep 4, 2023
                          This thread was updated on Sep 4, 2023
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                          CLN Number: 2826577

                          Hi CASHe,

                          I've applied for the loan on 28th August, but after 2 days the amount is not yet credited. May I know the reason for not providing instant disbursement against an approved credit line?

                          Regards
                          Sovon Ganguly
                          CASHe customer support has been notified about the posted complaint.
                          Hi Sovon,

                          We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                          We request your patience in the interim.

                          Best,
                          CASHe Team
                          Plz stop giving robotic replies. Just tell me when will I get the amount.
                          Why don't you guys understand the urgency? I'm in tremendous need of money & you are delaying the disbursement like anything!

                          Plz arrange to credit the amount immediately 🙏🙏
                          @CSHe
                          @Bhanix

                          CLN Number: 2826577

                          It's the 7th day since I applied for a loan against my approved credit line but still the disbursal is not yet done & showing the loan status as 'processing'. How can you CASHe / Bhanix claim their instant disbursement policy?
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                            P
                            Ppkku1996
                            Aug 29, 2023
                            Sep 1, 2023
                            This thread was updated on Sep 1, 2023
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                            I have applied loan and was approved on 24th Aug itself but even after 5 days, the amount is not disbursed. I get the same automated mail everytime saying bank issue for disbursal. Applied for emergency purpose and no proper contact or reply.

                            CLN#13257522
                            CASHe customer support has been notified about the posted complaint.
                            Hi,

                            We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                            We request your patience in the interim.

                            Best,
                            CASHe Team
                            Hi Potula,

                            We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                            We request your patience in the interim.

                            Best,
                            CASHe Team
                            SakshiVer's reply, Sep 2, 2023
                            Cashe team, I am also facing the same issue,

                            My loan was approved on 30th aug, and till date I am waiting for disbursement. Is it a joke to you?? I applied for loan because I was in urgent need of funda
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                              S
                              Sourabh jana
                              from Indore, Madhya Pradesh
                              Aug 29, 2023
                              Sep 1, 2023
                              This thread was updated on Sep 1, 2023
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                              Till now my loan is not disbursed in my account

                              After repeated of emails my problem is yet to be solved and I get the same reply from them.{e would like to inform you that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

                              Please be assured, we have taken up the matter with the bank. The tentative ETR provided by the bank is 05 working days from the date your loan is approved.

                              As soon...
                              +1 photos
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                              M
                              Aug 29, 2023
                              Sep 1, 2023
                              This thread was updated on Sep 1, 2023
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                              Hi team, loan approved, did esign, however amount not disbursed yet to account have a look and do needful
                              +1 photos
                              CASHe customer support has been notified about the posted complaint.
                              Not resolved yet
                              Not resolved yet
                              the same problem i have
                              Hi Ashish,

                              We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

                              Best,
                              CASHe Team
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                                M
                                Aug 29, 2023
                                Aug 30, 2023
                                This thread was updated on Aug 30, 2023
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                                Hi team, loan approved, did esign mandate however amount not credited yet to bank account, please do needful
                                +1 photos
                                CASHe customer support has been notified about the posted complaint.
                                Hi Ashish,

                                We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                                We request your patience in the interim.

                                Best,
                                CASHe Team
                                Hi Ashish,

                                We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                                We request your patience in the interim.

                                Best,
                                CASHe Team.
                                the same problem i have. Kindly look in to taht
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                                  D
                                  Daksha makwana
                                  Aug 29, 2023
                                  Sep 1, 2023
                                  This thread was updated on Sep 1, 2023
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                                  Loan Disbursement

                                  Dear Team,

                                  I am writing this email to bring to your attention that I applied for a loan from CASHE on 24th August 2023, and it has been more than three days since the application was approved. However, I have not received the loan amount in my account yet.

                                  I would like to request you to kindly look into this matter and provide me with an update on the status of my loan disbursement. I have been eagerly waiting...
                                  +1 photos
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                                  Anthonyco99
                                  Aug 28, 2023
                                  Sep 1, 2023
                                  This thread was updated on Sep 1, 2023
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                                  Address:Goa

                                  Hi loan is approved 4 days back but money has not been credited yet.Why so much delay..I need it as medical emergency why so unfair for me like this.alwsys you'll approve so fast but this time so much delay

                                  My mail id [protected]@gmail.com as I don't have CLNo in it kindly do needful at the earliest
                                  +1 photos
                                  CASHe customer support has been notified about the posted complaint.
                                  Hi,

                                  Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                  Best,
                                  CASHe Team
                                  My CLNo 299096
                                  Hi Anthony,

                                  We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                                  We request your patience in the interim.

                                  Best,
                                  CASHe Team
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