CASHe Complaints & Reviews

My CLN 6313512. I applied for credit line from cashe on 29/02/24 which got approved on the same day stating the funds will be disbursed to your account within 3 working days. After numerous emails to Cashe the loan still hasn’t been disbursed. They have no customer care number. Fraud company. After mailing them they give you only these fraud reasons stating estimated etr 5 days, banking problem, upgradation of our disbursal system and internal audit. All these things don’t take 11 days. It is mental harassment for the customers

I am an existing customer since 2019. I applied for a loan on 2nd March after pre-closing the existing one by paying 40, 000. Now the application status is showing as "Processing". I also wanted to update the bank account in the app. Raised several tickets and all of them have been closed without any resolution. I have sent several e-mails as well and all I am getting is automated responses. This is very critical for me and needs to get addressed immediately. PFB all relevant details !

Expected resolution:

1. Update by bank account for loan disbursal (details already shared via ticket and e-mail)
2. Approved loan need to be disbursed

Name: Anandu B
Customer ID: 2313660
Registered e-mail: anandu.[protected]@gmail.com
Loan#:CLN2313660
Tickets raised so far:
1).[protected]on 10th March)
2).[protected]th March)
3).[protected]th March)
4).[protected]th March)
5).[protected]th March)

Hi sir/ma'am,

My loan with CLN#8759103 was approved on 23rd February but till now amount is not disbursed in my account. I request you to please disburse the amount or please let me know if it will be disbursed ever? Please let me know when I can receive the funds. You have provided 5 days etr but still I have not received the amount. I am getting same below automated replies every time I drop an email to you.

Dear Customer,

We are happy to inform you that your loan application has been approved. However, we are facing some technical issues while disbursing funds. This delay is primarily due to the recent implementation of heightened security protocols at our banking partner's end, designed to safeguard your funds.

We are actively engaged in expediting this crucial process both internally and in collaboration with our banking partners to ensure a prompt release of your funds. We sincerely appreciate your patience, and we are committed to delivering a seamless experience for you.

As a result of this, your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

Thank you for your understanding, and we will keep you updated on the progress.

It has been more then 72 hours my loan is approved and showing amount will transfer soon but not credited and account I mailed and it is showing same will credited please help ticket number is 2210571 and loan id is 10227282

Hi Team,

I have requested for the loan on 2nd march but still loan status showing processing and amount not yet disabused.

Regard's
Sachin Ahire
[protected]

I have applied for loan on 23rd February 2024 but still the amount is not disbursed in my account. It is still in process status. It's been around 20 days since my loan was approved. Every time I gets the same below response from support team. Please let me know if the funds will ever disbursed?

Dear Customer,

We are happy to inform you that your loan application has been approved. However, we are facing some technical issues while disbursing funds. This delay is primarily due to the recent implementation of heightened security protocols at our banking partner's end, designed to safeguard your funds.

We are actively engaged in expediting this crucial process both internally and in collaboration with our banking partners to ensure a prompt release of your funds. We sincerely appreciate your patience, and we are committed to delivering a seamless experience for you.

As a result of this, your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

Thank you for your understanding, and we will keep you updated on the progress.

Thank you,
CASHe Support Team

I applied loan with cashe on 09 Feb 2024 and loan was approved on same day but disbursal was not done. On 12 Feb 2024 customer support executive called me and said due to technical issue we are cancelling your loan please reapply the same. I reapplied the loan on 12 Feb 2024 (Loan ID 4095504) and loan was sanctioned on same day but disbursal was not done. In between I have continues follow up with on mail because customer support contact number never transfer calls to executive. They should close there customer support number. I have escalate the matter till there grievance officer but disbursement not done On 06 March one executive called again and same process repeated again due to technical issue we are cancelling your loan please reapply the same. I reapplied the same on 06 March 2024 and loan approved within hour only but funds not disbursed till date i.e. 09 March 2024. They are playing with me cancel and reapply game.

Hi my credit limit approved the but loan is not yet disbursed my cust I'd 45091, I started my application on December, please look into these always tickets closed with auto reply, daily I raising tickets but no use

CLN17827202

I’ve made a request for the credit line which was approved but i have not received any funds yet in my account.

Kindly look into it.

I waited for 1 month and my disbursal was cancelled. After that i applied for a new loan for quick disbursal. But same issue. How can i rely on cashe. Need my amount today

I applied loan on Feb 8 2024 and after 29 days, it’s showing transfer failed. I applied again on March 7 . I am waiting for disbursal since Feb 8 2024. Please quickly resolve this issue

Loan was approved on 3rd March but I have still not received the funds. When I call the customer service number, they say that disbursement will happen within 72 hours and today its been 4 working days. I hope you understand that people take loans due to some emergency and are fine paying the interest associated with it.

My Loan was approved on 22 Feb However, Its still not disbursed after more than 15 Days.

Tries callling messaging but everytime getting same response only.

Re: Loan Status-Quicker disbursal-New APP-#CLN6252336

I am getting the below responses again and again but there are no real time updates. Please review and disburse the amount. I always have closed the loans early. Please check and assist

Dear Customer,

We wish to inform you that your recent loan application with CASHe has been approved. However, please expect some delays in disbursals as the disbursement process involves multiple banking partners, and any delays within the banking network, such as transaction processing times or communication delays, can impact the overall timeline. While we are actively communicating with our banking partners to shorten the turn around times, these process do involve some complexities and hence will affect the disbursal time.

Furthermore, please be informed that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

Should you have any questions or concerns, please feel free to reach out to us.

Thank you,
CASHe Support Team

I didn't received fund till now in my account i got approval at 29th but today is 5th and i am getting the same message that due to technical issue it's getting delayed but no one is responding.

Getting the same mail like 100th time

Loan amount is not getting disbursed. Please resolve the issue soon? CLN 4176893

Hi CASHe,
Loan was approved on 24th Feb 2024 but still today I have been waiting to receive the loan amount. I need the loan amount for emergency purpose but still now getting automated replies from your end. Need the funds on priority. kindly look into the matter and revert back on urgent basis...

Even after multiple mails, request over here and also through LinkedIn . My disbursal is still in processing stage and getting comsecutive threatens from other lenders . Cashe team please help me . Email id is [protected]@gmail.com and phone number is [protected]

Respected Sir,

CASHE LOAN NOT YET DISBURSED DATED since 1st MARCH 2024, (CLN[protected] for NITIN. It is more than 72 hours.
Plus i am a good old customer of Cashe, not new. I have closed 1 loan already succesfully sir paying all the EMI on time .
I need the funds very urgent sir, hence applied.
Please disburse immediate today sir.
Regards,
NITIN,

Kindly note that being an active customer of Cashe I applied for a loan on 31st January 24 which got approved the same day but still today I have been waiting to receive the funds...I need the loan for emergency purpose but still now getting automated replies from your end...Need the funds on priority... kindly look into the matter and revert back on urgent basis...

#CLN8310295...