[Resolved]  Cashe — CASHe personal loan amount not disbursed

#CLN12065389 My CASHe Customer ID is 12065389. I've applied for a personal loan from my CASHe approved credit line on 1st Feb 2024 and today is 13th Feb 2024. 13 days have passed but my loan has not been disbursed. What kind of Instant personal loan is this? Will I ever get the loan amount credited to my bank account? How many more 24 to 48 hours will be needed to credit the loan amount to my bank account? That too from my approved credit line? Customers pay such high interest rates to get loans instantly as promised, and not to wait for months to get the loan amount. Please help.

Thanks & Regards,
Shibaji Chattopadhaya.
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Feb 22, 2024
Complaint marked as Resolved 
I've received the loan amount today after 21 days from my loan application. I had to send multiple reminders to CASHe. Their disbursement process should be improved in the future.
CASHe customer support has been notified about the posted complaint.
Feb 15, 2024
Updated by Shibaji Chattopadhaya
#CLN12065389, 15 days have passed since my loan application with CASHe, but I've still not received the loan amount, as it's always showing under processing. CASHe customer support has done nothing to credit the loan amount to my bank account. This is affecting my CIBIL score as well. Please help. I need the loan amount urgently.

Thanks and Regards,
Shibaji Chattopadhaya.
Feb 16, 2024
Updated by Shibaji Chattopadhaya
#CLN12065389 My CASHe Customer ID is 12065389. It's been 16 days since my loan application, but the loan amount has not been disbursed till now. This was supposed to be an instant personal loan. When will I get the loan amount in my bank account? Please advise.
Feb 16, 2024
Updated by Shibaji Chattopadhaya
#CLN12065389 My CASHe Customer ID is 12065389. It's been 16 days since my loan application, but the loan amount has not been disbursed till now. I no longer want to avail the loan. Please cancel my loan application. Kindly let me know once my loan is cancelled.

Regards,
Shibaji Chattopadhaya.
Verified Support
Feb 17, 2024
CASHe Customer Care's response
Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.

Best,
CASHe Team
Feb 19, 2024
Updated by Shibaji Chattopadhaya
Hi CASHe Team,

#CLN12065389 My CASHe Customer ID is 12065389. If it's not possible to disburse the loan from your end then please cancel my loan ASAP. It's been 19 days since my loan application, but the loan amount has not been disbursed till date. A late loan is like no loan at all. Therefore, please cancel my loan application at the earliest if it's not possible for you to disburse it on time. 19 days time for a loan disbursement is too much. Kindly let me know once my loan is disbursed or cancelled. I no longer want to avail the loan if it takes even more time.

Thanks and Regards,
Shibaji Chattopadhaya.
Verified Support
Feb 20, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.



We request your patience in the interim.



Best,

CASHe Team
Feb 21, 2024
Updated by Shibaji Chattopadhaya
Hi @CASHe Team,

#CLN12065389 My CASHe Customer ID is 12065389. 21 days have passed since my loan application but the loan amount has not been disbursed till date. I've noticed in this forum that you've disbursed loans for many people who have applied for loan later than me, but I've still not received the loan amount. Kindly let me know when can I expect to receive the amount.

Regards,
Shibaji Chattopadhaya.
Verified Support
Feb 22, 2024
CASHe Customer Care's response
We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.



We Hope your query has been resolved.


Best,

CASHe Team
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