[Resolved]  Cashe — Disbursement Issue

Hello team,

My Customer Id is: 1853625. I've applied for a loan on Cashe on 24th Jan, 2024. After finishing up with the application process, I've got an update that, loan will be disbursed soon. But, since then it's been close to a month and yet not disbursed.

Hence, I'd request you to intervene and speed up the disbursement to make sure the money is disbursed asap.

Thanks
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Yes (3)
Feb 21, 2024
Complaint marked as Resolved 
Thanks to consumer complaints as the issue is finally resolved and the loan is disbursed. Thanks Cashe for finally disbursing the loan.
CASHe customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.



We request your patience in the interim.


Best,

CASHe Team
Feb 18, 2024
Updated by vinod0411
Any updates?
Feb 18, 2024
Updated by vinod0411
Dear @CASHe Customer Care,
Any update on the request??
Verified Support
Feb 19, 2024
CASHe Customer Care's response
Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.



Best,

CASHe Team
Feb 19, 2024
Updated by vinod0411
I understand that you've escalated and you've been escalating this issue since a long time. Gimme an ETA or an approximate disbursement date! Pls stop this copy paste messages.
Feb 19, 2024
Updated by vinod0411
I was informed by the CASHe team in this complaint thread that the team will get in touch and this has been forwarded to the relevant team for priority disbursal. However, there has been no attempt from CASHe to establish a contact with me, not to forget, the funds have still not been disbursed.
Verified Support
Feb 20, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

We request your patience in the interim.

Best,

CASHe Team
Feb 20, 2024
Updated by vinod0411
It's gonna be a month since the loan was approved and ready for disbursement. Please don't ask me to be patient. I've been very patient and been very composed. Kindly disburse the loan asap! Unless it's an emergency, no body would ask for a loan I guess. You better understand that and process the loan asap.
Feb 20, 2024
Updated by vinod0411
The scheduled emi date is 24-02-24. The disbursement hasn't been credited and the EMI date is closing by. I'd request you to disburse the amount and change the EMI date ASAP.
Verified Support
Feb 20, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.



We request your patience in the interim.



Best,

CASHe Team
Feb 20, 2024
Updated by vinod0411
I was informed by the CASHe team in this complaint thread that the team will get in touch and this has been forwarded to the relevant team for priority disbursal. However, there has been no attempt from CASHe to establish a contact with me, not to forget, the funds have still not been disbursed.
Feb 21, 2024
Updated by vinod0411
Hello team,
Can someone from the team pls update the status rather than giving the standard "5 days" message or "We've escalated" messages?
Thanks
Vinod. V
Verified Support
Feb 22, 2024
CASHe Customer Care's response
We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.



We Hope your query has been resolved.


Best,

CASHe Team
Complaint comments 

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Hello team,

Please give me a ETA regarding this? Ice been patient for almost a month now! Please escalate the issue and provide me with an ETA

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