Cashe — Loan amount not received

I have applied for loan on jan'15 still not received the amount. Everytime i receive the same amount
Re: Loan Status-Quicker disbursal-New APP-#CLN20835228
Dear Customer,

Please be informed that we have successfully processed your loan application. However, we regret to inform you that, due to our ongoing system upgrade, we have encountered unexpected technical challenges. Rest assured, these issues are currently being addressed to ensure the smooth processing of disbursements.

We appreciate your understanding and patience during this period. We are committed to resolving these challenges promptly to provide you with the seamless service you deserve.

Please be informed that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

Should you have any questions or concerns, please feel free to reach out to us.

Thank You,
CASHe Support Team

21861349:347234
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CASHe customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team
Complaint comments 

Comments

Not received till now kindly disburse it's for emergency.
CASHe Customer Care's response, Feb 17, 2024
Verified Support
Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.

Best,
CASHe Team

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