[Resolved]  Cashe — Loan approved but amount not disbursed

Re: Loan Status-Quicker disbursal-New APP-#CLN6252336

I am getting the below responses again and again but there are no real time updates. Please review and disburse the amount. I always have closed the loans early. Please check and assist

Dear Customer,

We wish to inform you that your recent loan application with CASHe has been approved. However, please expect some delays in disbursals as the disbursement process involves multiple banking partners, and any delays within the banking network, such as transaction processing times or communication delays, can impact the overall timeline. While we are actively communicating with our banking partners to shorten the turn around times, these process do involve some complexities and hence will affect the disbursal time.

Furthermore, please be informed that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

Should you have any questions or concerns, please feel free to reach out to us.

Thank you,
CASHe Support Team
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Mar 9, 2024
Complaint marked as Resolved 
Funds released
CASHe customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2024
CASHe Customer Care's response
Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.



Best,

CASHe Team
Mar 08, 2024
Updated by Leofranson
Thanks for the reply. I had requested your team to update my contact number but it is still pending for a long time. Can you please escalate this as well?
Verified Support
Mar 13, 2024
CASHe Customer Care's response
We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.



We Hope your query has been resolved.


Best,

CASHe Team
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