[Resolved]  Cashe — Loan approved but not credited

Applied for loan on dec 14 a d said will get credited soon. Its been 2 months and still not credited. Whenever I raised a ticket same automated message from customer service that it will be credited in 5 business days. Its disgusting and pathetic
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Mar 28, 2024
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team
Feb 16, 2024
Updated by Lavania.rk
And to this day no one has contacted me and this is the same automated message i get through emails as well
Verified Support
Feb 19, 2024
CASHe Customer Care's response
Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.



Best,

CASHe Team
Feb 25, 2024
Updated by Lavania.rk
Its outrageous as you keep saying its been forwarded to concerned team. And to this day nothing i sorted. I feel that there is no team like that and that CashE us going through debt and have no money to disburse. If that is the scenario the basic courtesy you should have is inform your customers and say the amount cannot be disbursed. Its almost as if CasE is making fool of its so called valuable customers
Verified Support
Feb 26, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.



We request your patience in the interim.



Best,

CASHe Team
Complaint comments 

Comments

Its the same rebuttal message from cashe team stating its ben forwarded to concerned team and it will get disbursed soon. Its been 4 months now and there is still no update. Does it take 4 months to disburse an amount? We are all educated people here so this is giving wrong info to me as a customer and i have decided to move legally and i will be claiming for emotional and mental stress as claim amount

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