[Resolved] Cashe — Loan approved but not disbursed
B
baij9320
Mar 9, 2024
Mar 13, 2024
This thread was updated on Mar 13, 2024
I applied loan with cashe on 09 Feb 2024 and loan was approved on same day but disbursal was not done. On 12 Feb 2024 customer support executive called me and said due to technical issue we are cancelling your loan please reapply the same. I reapplied the loan on 12 Feb 2024 (Loan ID 4095504) and loan was sanctioned on same day but disbursal was not done. In between I have continues follow up with on mail because customer support contact number never transfer calls to executive. They should close there customer support number. I have escalate the matter till there grievance officer but disbursement not done On 06 March one executive called again and same process repeated again due to technical issue we are cancelling your loan please reapply the same. I reapplied the same on 06 March 2024 and loan approved within hour only but funds not disbursed till date i.e. 09 March 2024. They are playing with me cancel and reapply game.
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Apr 20, 2024
Complaint marked as Resolved
CASHe customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2024
CASHe Customer Care's response We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.
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