Loan has been approved on 1st Feb 2024, documentation completed, ENach completed and shown as disbursement in process will credit within 24 hours .
After 24 hours raised a ticket then informed due to technical issues delayed the disbursement will process as soon as possible.
After 72 hours again raised a ticket then again informed due to technical issue with banks for smooth disbursement we are trying hard, will credit within 5 days .
After 10 days same repeated story
After 15 days again same repeated story
Dear Customer,
We are happy to inform you that your loan application with CASHe has been approved at our end.
This message is to keep you briefed that as part of our commitment to transparency and compliance, we are undergoing certain important internal audits to strengthen our disbursal processes. These audits are designed to enhance the efficiency of our disbursal system and add additional layers of security to ensure the swift and secure implementation of your loan.
While these internal audits are critical for maintaining the integrity of our processes, we anticipate that they may result in certain delays in the disbursal of your loan to your bank account.
We sincerely regret any inconvenience caused by this delay. However, it is a necessary process we are currently undertaking to ensure our systems are fault-free and do not cause any unnecessary inconvenience to you in the future.
We also wish to inform you that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.
Should you have any questions or concerns, please feel free to reach out to us.
Same mails for all raised tickets
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